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There are newer employer reviews for eGain

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Helpful (2)

One great product that is without a sales division to support

Former Employee - Enterprise Account Executive in Sunnyvale, CA
Former Employee - Enterprise Account Executive in Sunnyvale, CA

I worked at eGain full-time (Less than a year)

Doesn't Recommend
Negative Outlook
Approves of CEO
Doesn't Recommend
Negative Outlook
Approves of CEO

Pros

Nice people and a beautiful work space

Cons

Terrible sales strategy....they fire good people and retain bad ones....odd.

Advice to Management

Don't fire a group before they have had a chance to shine.

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  1. Helpful (1)

    ok

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Sunnyvale, CA
    Former Employee - Manager in Sunnyvale, CA

    I worked at eGain

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    work and only work. nothing else

    Cons

    no play. have some fun

    Advice to Management

    none


  2. Helpful (5)

    Poor Culture, Poor Communication, Non Strategic Leaders

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA

    I have been working at eGain

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Product, Analyst Relations. Ice, Coffee, Water

    Cons

    Discouraging Environment
    CEO is not approachable
    Management by Fear
    Marketing is weak
    Severe Nepotism

    Advice to Management

    Get a BPO consultant, wave the flag.


There are newer employer reviews for eGain
There are newer employer reviews for eGain

See Most Recent

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