Pros

The project teams I've been on have been great: smart, friendly, folks who are willing to share information and are focused on doing something worthwhile for the client. Project managers seem to do a good job of scoping and planning the work so that the team doesn't have to put in tons of extra hours. The culture recognizes that people have a life outside of work. Weekly training sessions help employees become familiar with the different product offerings, though there isn't much other training readily available.

Cons

There's an arbitrary rule that consulting staff can't support Behavioral Analytics projects even if they have the skills and knowledge.

Advice to Senior Management

Focus more business development effort on the CRM consulting group - it's a great group of people and they can do more for the business.