There are newer employer reviews for hhgregg

Very Lean Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Territory Commercial Manager in Tampa, FL
Former Employee - Territory Commercial Manager in Tampa, FL

I worked at hhgregg full-time (less than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

By having less employees at the corporate level it makes it "leaner." This allows decisions to happen a lot faster though they are not always the right one... The company is very aggressive with making sales wich can mean more money in your pocket being that your pay is either all or part commission. Customers will not have to wait to get assistance in the store because the associates have to sell to make money. Excellent selection of high-end appliances in certain stores.

Cons

The company is trying to expand to quickly. By being lean it often doesn't have the man power to accomplish goals. My biggest complaint was the lack of product, which forces an associate to sale a product to a customer that may not be right for them. This is very true in the store level because they work on commission alone, which also forces them to steal sales from each other and can ruin a potentially large sale in the process by a commercial manager. Another con is the lack of higher end electronics, which is made up for by very nice appliances but they aren't offered in all stores nor by commercial managers.

Advice to Management

Give an hourly rate to the store associates and increase product totals. Increase the amount of higher-end electronics and offer the high-end appliances in all stores.

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  1. Better Than Most Entry Level Positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Merchandiser in Miami, FL
    Current Employee - Customer Service Merchandiser in Miami, FL

    I have been working at hhgregg full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Lots of hours and paid holidays

    Friendly Staff and relaxed atmosphere

    Easy policy and procedures guideline that makes it very hard to make a mistake.

    Customer Service if you know the job has the tools to deal with 98% of problems without involving a manager, while still leaving the customer satisfied.

    A large amount of training to make sure the product is know well across all store positions.

    A Culture committed to helping every customer and making you feel like you made a difference in someones day because of the knowledge you have.

    Cons

    Lots of hours but mostly condensed into 12 and 13 hour shifts.

    Having to Pay for your own uniform with shipping costing almost as much as the uniforms.

    An Insane Emphasis on Cellular Phone sales even across departments and non-sales positions

    Management is Uprooted at the whim of the upper management with no choice to the managers.

    Conversion is an outdated system to base your hiring when you have people entering and exiting a store 9 or 10 times within an hour to price match competitors that are less than 2 blocks away.

    If you do your job well, you have very little opportunity for advancement. Especially sales people who make decent commissions.

    Advice to Management

    When on the lookout for new managers try to hire within first instead of bringing people who are new to the company to take over departments they know nothing about. It seams most stores in my region are last resort stops for failed sears and home depot managers including the regional. Kind of disheartening when every manager i ask why they left their last company they don't say left to pursue another opportunity, it is always "Well i was fired from (insert name here)".

  2. Not bad for a retail gig.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Colonial Heights, VA
    Current Employee - Sales Associate in Colonial Heights, VA

    I have been working at hhgregg full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent pay for what your doing. Flexibility in doing what you want when you want. get to help people get what they need. It's not as bad as people make it out to be. If you are good at sales and dealing with the public, this job is for you, if you are not then you need to go somewhere else. I get to sell to people, make good money, and have fun, for the most part its relatively low stress, you just have to keep a smile on your face, money follows smiles.

    Cons

    Sometimes have to go through extra crap just to get paid properly, i.e commision filebacks for inproper pay. Schedule never makes sense, loopholes hurt pay with simple exchanges.

    Advice to Management

    My advice to management is to not be a manager, ive been hearing ever since I starting working how the sales people make more money, and even after hearing that, those good sales people for some reason decide to become a manager and then complain that "sales people make more money." sounds to me that people are being warned yet do it anyways and then are surprised that the pay is not as good.

There are newer employer reviews for hhgregg

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