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Hhgregg general manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - General Manager  in  Nashville, TN
Current Employee - General Manager in Nashville, TN

I have been working at hhgregg full-time for more than 8 years

Pros

Many opportunities for career advancement

Cons

Long hours and hard work.

Advice to ManagementAdvice

Don't pinch pennies with customer service and labor.

Recommends
Positive Outlook
Approves of CEO

468 Other Employee Reviews for hhgregg (View Most Recent)

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  1. 1 person found this helpful  

    Nothing more than a retail position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Electronic Sales and Appliance Sales  in  Catonsville, MD
    Current Employee - Electronic Sales and Appliance Sales in Catonsville, MD

    I have been working at hhgregg full-time for less than a year

    Pros

    - Great employee discounts
    -A lot of freedom and power to close sales
    -Very lenient managers

    Cons

    -Employee to customer ratio is awful
    -Don't reward for hard sales only big sales.

    Advice to ManagementAdvice

    Improve scheduling, better gauge how many customers are coming in a given day and schedule upon that. Too much time to fiddle your thumbs and wait in line for a customer.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Get in, make money, get out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronics/Appliances Salesman  in  Rockville, MD
    Former Employee - Electronics/Appliances Salesman in Rockville, MD

    I worked at hhgregg full-time for more than a year

    Pros

    If you can sell, you will make good money. If you can sell by lying to customers, you'll make GREAT money.
    You will meet some cool people. Most of the salespeople are very extroverted, so there will never be a dull moment.
    Commission. You get out what you put in.

    Cons

    Draw system. If the pay period is slow, they'll pay you minimum wage. Not bad. If you work one minute overtime, however, all 40 previous hours are considered time and a half. You will get paid on a regular minimum wage for your hours, but are required to pay the company back at time and a half.
    You are scheduled overtime.
    Long blackout dates for vacation (middle of October until mid to late January).
    You must pay for your uniform ($20+ for a terrible polyester shirt that does not fit, plus $10-20 shipping).
    As a salesperson, you are required to do work that takes you off the floor like moving product, tagging prices, etc. I would not have minded if I were not 100% commission.
    Senior management is out of touch. They only look at numbers, and make MAYBE one store visit every two months.
    The majority of management was promoted because of having high sales, accessory, and warranty sales numbers. This combination makes sure that a lot of management are petty sales sharks that don't focus on managing employees, but sales goals.
    Work/life balance. If you want to make any money, you will work at peak hours. But, unless you sell at a high rate, you will be scheduled for filler hours (weekdays, mornings) where you will stand around and not make any money. So, you clock out and stay when it gets busy and try and make up for the entire day in a few hours.
    Schedules are constantly changed on short notice. I had been handed a schedule the day before it went into effect and did not have a schedule for that week until that day.
    The installation for electronics and appliances is hired out to a contractor. Then they subcontract out to another set of companies, who subcontracts out to other companies. If your customer has a problem with an installation, it can take an entire day to find out who did the install and how they messed it up.
    I have been personally screamed at by senior management for pointing out delivery issues that I believed would be helpful. Don't scream at employees.

    Advice to ManagementAdvice

    Treat commissioned salespeople with respect. Car salesmen do not have to wash cars, don't make appliance salesmen move fridges. Overhaul the HR department. Everyone I spoke to, with one exception, was rude, adversarial, and was more interested in protecting offending managers.
    If a manager lies to a customer, fire them. Don't give them bonuses for meeting goals.
    A fridge has more than $200 profit. Lower landed cost and let employees get paid a decent amount for selling products that are on sale.
    Pay salespeople a base plus commission. They will think twice about showing up a few hours late if they know they will make money by being there.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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