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2 people found this helpful  

Management lies during interview and training processes.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate  in  Appleton, WI
Former Employee - Sales Associate in Appleton, WI

I worked at hhgregg full-time for less than a year

Pros

Store carries nice electronics and appliances brands if you can afford to work there long enough to qualify for employee discounts (at landed cost). Other hourly staff are mostly good people, but the most popular topic of conversation is how crappy and crooked the company seems to be.

Cons

No real concern for customers or employees; customers are just money sources to be squeezed for every single cent, and employees are the leeches to get it out of them. That's not unusual in a competitive business sales atmosphere, but sales staff are made to feel that every single potential customer should be instantly and constantly hard-sold, and if that customer does not buy (and buy a LOT including expensive service plans), you are not trying hard enough...You're told in the interview and training processes that you will make $16-$18 per hour on the sales floor if you are just average, much more if you are especially good. So how is it that out of eight original appliance sales associates, maybe one (and possibly none) of us made even $7.50 per hour over the course of Football Season Kickoff, Grand Opening, and Columbus Day sales (about 6 weeks)? Needless to say, people quit as soon as they could find better employment, but even then with the appliance sales crew down to three associates, we still barely made enough to cover the $7.50 "draw" amount, not to mention that $1000 or more of any amount above that will go back to the company due to the lack of business in the aforementioned sales. Maybe it was poor market research here, or maybe the company is just overall poor.

Advice to ManagementAdvice

Be honest in the hiring process; don't set unreasonable expectations.
Be supportive in the day-to-day operations; hourly employees will make mistakes when no one takes the time to properly train them.

Doesn't Recommend
Negative Outlook
No opinion of CEO

463 Other Employee Reviews for hhgregg (View Most Recent)

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  1. 4 people found this helpful  

    you are taken advantage of as a operations lead, the other managers expect you to do their jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Lead  in  Louisville, KY
    Current Employee - Operations Lead in Louisville, KY

    I have been working at hhgregg full-time for less than a year

    Pros

    you stay busy throughout the day and that makes the day go by fast

    Cons

    the fact that you are blamed if the inventory is incorrect for any reason, and that the other managers expect you to do their job while they do nothing

    Advice to ManagementAdvice

    step up to your position and do not rely on your ops lead to do it all for you. Also try paying the ops what they are worth

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Overworked and poor pay and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Downers Grove, IL
    Current Employee - Sales Associate in Downers Grove, IL

    I have been working at hhgregg full-time for less than a year

    Pros

    You are not required to do lot of manual labor.

    Cons

    Where do i start. The management team has no consistantcey. One week you follow a set of rules the next week its completely different. Certain associates get sent home for coming into work several minutes late, While others can not call in for days and suffer no consequences. You will be required to do mandatory UNPAID training in uniform every two months far from the location of the store you work at. Good luck even getting reimbursed for gas mileage. Pay is okay if you are lucky enouph to have customers. Worse job I have ever worked. Long days, working 45 hrs a week for little pay. Oh ya the health benefits are a joke too!!!!

    Advice to ManagementAdvice

    Be more proactive. Stay consistant with each employee. No special treatment. Promote from within not off the streets.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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