hhgregg

www.hhgregg.com
There are newer employer reviews for hhgregg

 

Excellent company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - General Manager in Rockville, MD
Current Employee - General Manager in Rockville, MD

I have been working at hhgregg full-time (more than 3 years)

Pros

Lots of training. Family focused

Cons

It's retail. Hours are ok, could be better.

Recommends
Positive Outlook
Approves of CEO

527 Other Employee Reviews for hhgregg (View Most Recent)

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  1. 4 people found this helpful  

    Run!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Appliance Sales Specialist in Downers Grove, IL
    Former Employee - Appliance Sales Specialist in Downers Grove, IL

    I worked at hhgregg full-time (more than an year)

    Pros

    Exciting to have opened the Chicago market.
    If the proposed culture of education and customer care was a reality, this would be a great place to work.

    Cons

    Management spends the majority of time dealing with disgruntled customer issues, many of which stem from problems caused by third party delivery teams. No incentive to improve. Plus if, in order to make the customer happy, management offers a $50 discount, the discount hits the original slaespersons's commission. Even though the delivery team created the issue.
    POS system is outdated
    Management turnover creates chaos
    Employee turnover is high
    Claims about "best educated sales force in the industry" makes me shudder for the industry
    A culture of discounting in order to sell service plans
    Straight commission against draw encourages the selling or "packing" of service plans in order to make a decent wage

    Advice to ManagementAdvice

    Go back to basics. Train your employees. Set the rules. Invest in technology and delivery. Treat your employees as people instead of cogs.

    Doesn't Recommend
    Negative Outlook
  2.  

    Great company when family operated. Not people focused anymore. Employee or consumer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Indianapolis, IN
    Former Employee - Sales Associate in Indianapolis, IN

    I worked at hhgregg full-time (more than 10 years)

    Pros

    Commission potential good. Used to be better.

    Cons

    Change has been for the worse. Brought in execs from failed and failing companies to help growth. How can you grow from people who s failed.

    Advice to ManagementAdvice

    Focus on customer service

    Recommends
    Negative Outlook
    Approves of CEO
There are newer employer reviews for hhgregg

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