hibu

corporate.hibu.com
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5 people found this helpful  

Used to be a great place to work but days are likely numbered

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in King of Prussia, PA
Former Employee - Anonymous Employee in King of Prussia, PA

I worked at hibu full-time (more than 8 years)

Pros

Comfortable working environment with casual dress code. Nice coworkers and friendly supportive atmosphere. Creative work spaces and conference rooms. Ability to advance career internally. Many positions allow employees to work remotely. Plenty of time afforded for personal life.

Cons

Not innovative. Poor investments have created an executive carousel. Outdated sales model has too much influence on future. Some business units refuse and resist every opportunity to improve a process. Internal promotions are not rewarded with market value compensation. Product teams have zero respect for development cycles. Too many consultants pushing their own agendas. Constant feeling that your turn to get laid off is around the corner.

Advice to ManagementAdvice

The ability to offer innovative products and processes is crippled by the belief that the existing sales model is a value. It's not and far too many projects have been held hostage because of sales. There's a concept there that could work but some internally philosophies need to be changed.

Doesn't Recommend
Negative Outlook
No opinion of CEO

683 Other Employee Reviews for hibu (View Most Recent)

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  1. 4 people found this helpful  

    Along for the ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Senior Customer Service Representative in Cedar Rapids, IA
    Current Contractor - Senior Customer Service Representative in Cedar Rapids, IA

    I have been working at hibu as a contractor (less than a year)

    Pros

    The staff and supervising managers are genuine and kind.

    Cons

    The phrase, "fast paced ever-changing environment" applied primarily to the rules, process changes, and what department is responsible for what action. The company is in great flux and it shows both internally and externally. The general census of the staff is that each customer is important but the processes tend to prevent the product being delivered exactly as described.

    Advice to ManagementAdvice

    Keep shooting for the horizon and you'll get through the rough sea.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Could have been great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance Website Editor in King of Prussia, PA
    Former Employee - Quality Assurance Website Editor in King of Prussia, PA

    I worked at hibu full-time (less than a year)

    Pros

    The night shift environment was very relaxed and I was able to work at my own pace as long as I met the daily production quota by the end of the night. The pay was good for an entry-level position, and I gained valuable experience.

    Cons

    The lack of communication between departments was really frustrating. No one ever seemed to know exactly what to do. If you asked someone for the "official" way of doing things, they would shrug and tell you how they would do it. Stricter guidelines and better communication would have solved many issues.

    Advice to ManagementAdvice

    The company is constantly telling employees that they want high quality products, yet they don't provide the proper tools to make this work. As a Quality Assurance Website Editor, I had to read over website copy that had been outsourced, and most times it felt like I was reading something a high school student wrote. Quantity is more important to management than quality, and it's frustrating because the product could be improved with better communication between departments and more time dedicated to getting things done right the first time. Sales reps either provide too much or too little information to build a website, and then they complain in emails to the web building team that the customer is upset because the site is nothing like they wanted. That's what happens when you have 4+ people contributing to a website whose only motivation is to work quickly and get the job out of their queue. This company could have been great, but too much emphasis is put on numbers instead of realistic ways to improve.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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