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Used to be a great place to work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Morrisville, NC
Former Employee - Anonymous Employee in Morrisville, NC

I worked at iContact full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Doesn't Recommend
Negative Outlook

Pros

The market for the software is growing so they're going to be around for a while. That's assuming, of course, that they continue to serve the same market niche.

Cons

Management isn't local (MD instead of RTP, NC).
Culture has shifted.
Lots of parts of the business are outsourced.

Advice to Management

Communicate. Communicate. Then communicate again. Don't leave your people with no direction.

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  1. Helpful (1)

    Agile is as agile does.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Tester in Morrisville, NC
    Former Employee - QA Tester in Morrisville, NC

    I worked at iContact full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    people seriously dedicated to Agile, continuous development, and testing.
    Amazing culture of corporate responsibility, good perks.
    Super lenient with things you need to do; work/life balance.

    Cons

    All of those people are gone, after the acquisition by Vocus.
    "Funny-Money" trading system means nothing can actually get done.
    CTO tech snobbery.

    Advice to Management

    Pare yourself down a bit; focus more on improving the product than simply trying to copy the competition. Also, new management, take a cue from the old iContact management, as this review would be much more positive before the acquisition.


  2. Helpful (1)

    Squandered opportunities and failed leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Morrisville, NC
    Former Employee - Software Developer in Morrisville, NC

    I worked at iContact full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Interesting technical challenges, opportunities to learn good tech skills, at the time I was there we had some amazing talent that I learned a lot from (which has since mostly left). The pay was very competitive, I would even say generous.

    Cons

    Office politics, confused business direction, lots of unnecessary drama, not safe to express opinions that differ from management (even privately). Many people fired (not laid off) for questionable reasons (not me fortunately, but many others). There may have been legitimate reasons that weren't shared in some of these cases, but I'm dubious that it this was true in all cases. A lot of extremely capable technical talent was squandered and ultimately left the company in frustration.

    Advice to Management

    Pick a business direction and stick with it for a few months. Also, try listening to your employees and treating them with respect.


There are newer employer reviews for iContact
There are newer employer reviews for iContact

See Most Recent

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