inContact

www.incontact.com
There are newer employer reviews for inContact

1 person found this helpful  

Overall a positive experience with a lot of very smart people to work with.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Software Engineer in Midvale, UT
Current Employee - Software Engineer in Midvale, UT

I have been working at inContact

Pros

There a lot of smart and capable people that work at inContact (formerly UCN). I found most days to be filled with challenges and opportunities to grow as an individual. Just about every day on the job I learned something new. Work schedule is pretty flexible.

Cons

Management has a tendency to drink the kool-aid. While the company is growing, there are times they act as if they are invincible and as if they could do no wrong. The company has a weak 401k matching program, and switched to an ATO system for time off, so if you leave the company and have time off left over, you don't get a pay out for that time remaining.

Advice to ManagementAdvice

The company is pretty frugal and it shows in the pay that people receive. Management says that they want to work towards being the best place to work in Utah, but it's not followed through with.

Recommends
No opinion of CEO

63 Other Employee Reviews for inContact (View Most Recent)

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  1.  

    inContact (FKA UCN)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer in Salt Lake City, UT
    Current Employee - Software Engineer in Salt Lake City, UT

    I have been working at inContact

    Pros

    A wide variety of projects. Smart colleagues who are easy to work with. Good communication from upper management.

    Cons

    Small company that is vulnerable to better-capitalized competitors. New to software market.

    Advice to ManagementAdvice

    Give us more stock options.

    Recommends
    Approves of CEO
  2.  

    Empowerment all the way through the company. A CEO who is passionate & operates with integrity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at inContact full-time (more than a year)

    Pros

    Ton of opportunities to be challenged
    Management recognizes you for a job well done
    Easy to get access and face time with senior execs
    Supportive managers
    Engaging environment
    CEO is amazing
    Opportunities for career growth

    Cons

    Sometimes hard to be at a distance
    Fast pace isn't for everyone
    Sometimes can be overly process driven

    Advice to ManagementAdvice

    Continue to support remote employees

    Recommends
    Positive Outlook
    Approves of CEO
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