lululemon

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Rampant Inauthenticity and Hypocrisy Due to Unqualified, Immature Management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Educator  in  Palo Alto, CA
Former Employee - Educator in Palo Alto, CA

Pros

-free fitness classes
-fun coworkers
-good discount

Cons

-incredibly unqualified and inept managers
-gossip masked as "feedback"
-company "manifesto" lacks substance due to inconsistent implementation
-poor scheduling inhibits intended "work-life balance"
-cult-like atmosphere
-rampant favoritism prevents advancement of more qualified, harder working employees
-strict interaction guidelines and overall policies hinder guest experience
-general lack of professionalism among those in higher positions
-lack of clarity and transparency regarding guidelines for advancement
**if you are in any way educated, mature, or self-assured, RUN.

Advice to ManagementAdvice

Be more in-tune with what's happening in each retail store. Perhaps even clean house and externally hire more qualified store managers. This is a company, not a high school clique.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other reviews for lululemon

  1.  

    A bit disappointing...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lululemon Educator
    Current Employee - Lululemon Educator

    Pros

    Fun environment, daily workout challenges, quarterly bonuses.

    Cons

    Talk about ability to move up quickly, but seems like empty promises.

    Recommends
    No opinion of CEO
  2.  

    If you want an excellent example of trying to move up in a company and failing...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Educator
    Former Employee - Educator

    Pros

    My coworkers were wonderful people, and free yoga! Personal and professional development was good, though the Landmark Forum is COMPLETELY NUTS.

    Cons

    Trying to move up in the company. I have 2 higher degrees (BA and MA) in a field that would allow me to move up in any apparel company, and it was my dream to work in HQ at lulu. But for some reason I wasn't able. I financed a trip myself to canada and visited/shadowed the team I wanted to eventually be on, networked, sent emails, communicated with my store manager, applied to the position I wanted, etc. I was part time at lulu & had a 2nd job relevant to my eventual dream job, but always expressed a desire to become full time at lulu on the store level in an effort to eventually move up to my dream job there. After a year and a half in this situation, I couldn't even even achieve full time status in the store; in fact, there were newer employees than I that were given full time status before me. I GAVE UP and now work in HQ at a different apparel company. Looking back, it's hard to fight the feeling that I wasted a year and a half working there for nothing...

    Advice to ManagementAdvice

    Hear the needs of the educator: this is THEIR JOB. The store is not your castle and this isn't serfdom. You owe them more than 1 shift a week. Support them in their goals, ESPECIALLY if they want to work up in the company and ESPECIALLY if they are excessively qualified. If you promote someone with less seniority, give feedback to others who were interested in that were not promoted on why they weren't and what they can do to get the promotion-- and then live up to what you say. My management team were wonderful people outside of the store, but there were flaws in the workplace.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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