There are newer employer reviews for tw telecom
There are newer employer reviews for tw telecom

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pleasant to work with all staff

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Account Executive
Former Employee - Senior Account Executive

I worked at tw telecom full-time (More than 8 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

staff, technology, pay, proximity, reputation

Cons

starting to micro manage all accounts and sales personnel for performance reasons

Advice to Management

lighten up or you will lose good people

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  1. great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Applications Eng
    Current Employee - Network Applications Eng

    I have been working at tw telecom full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Passionate people
    - Strong, experienced senior management who cares about employees
    - Company does not over extend - spends dollars wisely
    - Has a clear strategy for organic growth

    Cons

    - Employee training
    - Room for growth

    Advice to Management

    Keep doing what you are doing it is clearly working.


  2. tw has been frustrating and disheartening with the “good ole boy” system be strongly entrenched in the corporate culture

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Technician III
    Current Employee - Network Technician III

    I have been working at tw telecom

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Better than being unemployed and company vehicle.

    Cons

    If you are not in sales, managment or Denver you are treated with little respect. There is no work–life balance for network techs in the field. After hours calls from NOC and management are rampent and are generally about inconsequential issues that could be adressed during normal hours. Raises are miniscule, always less than 2%. FoR is nonexistent in many cities. Processes and going to billing are more important than customer service and providing a valued service to the customer when the customer wants it (not 2 to 4 weeks early to pull the revenue in). Focus is on numbers not employees or customers.

    Advice to Management

    Look at the your employees and promote the ones that excel. Stop micromanaging, we are adults and recognize exceptional work. Once the economy picks up people will be leaving.


There are newer employer reviews for tw telecom
There are newer employer reviews for tw telecom

See Most Recent

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