There are newer employer reviews for tw telecom
There are newer employer reviews for tw telecom

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Management heavy

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Retention in Denver, CO
Current Employee - Customer Retention in Denver, CO

I have been working at tw telecom full-time (More than 5 years)

Doesn't Recommend
Neutral Outlook
Doesn't Recommend
Neutral Outlook

Pros

Great network and pricing for services. Many dedicated and good employees.

Cons

Management and producers goals not aligned, very focused on new employee development and not on established people.

Advice to Management

Happy employees are productive employees.

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  1. Good company overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Applications Engineer II in Dallas, TX
    Current Employee - Network Applications Engineer II in Dallas, TX

    I have been working at tw telecom full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good comp plan Great benefits Solid company with solid product line Very few support issues NAE organization highly respected in company Relatively easy most times.

    Cons

    Upward mobility very limited Very HR heavy! Constant changes to systems and processes job role varies by market to some degree.


  2. Good general telecom company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at tw telecom full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent employees willing to work hard and achieve good team goals.

    Cons

    Expectations for some positions are somewhat unrealistic

    Advice to Management

    Often times I see measured metrics results only push the wrong behavior to get the "right" numbers. Let the technicians work on what they are good at and comfortable with, everyone will learn at their pace and get where they need to be without being forced.


There are newer employer reviews for tw telecom
There are newer employer reviews for tw telecom

See Most Recent

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