Enchantment Resort Reviews

Updated May 10, 2015
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7 Employee Reviews

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  1. Working in Paradise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enchantment Resort full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The culture of the organization is strong and consistent. Senior management embraces their core values.

    Cons

    Middle managers change too frequently.

    Advice to Management

    Nurture your employees and your employees will reward you with their loyalty.


  2. Over-worked employees who receive little to no appreciation for past or present achievements

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enchantment Resort full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    I considered myself lucky to be employed within such a fantastic, breath-taking wonderland of Sedona. The views and scenery are probably on every single employee's Pros list, honestly.

    Cons

    Terrible management who over-worked employees, asked me on more than one occasion to work on my ONE day off after working twelve days straight, and an extremely dysfunctional, double standardized operation.

    Advice to Management

    Promote people who actually fit the description of the job title instead of basing your judgments off of whether or not they fit into a randomized group of narcissists who fabricate lies and run to the management at any given turn to degrade your character.


  3. Beautiful property

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Sedona, AZ
    Former Employee - Department Manager in Sedona, AZ

    I worked at Enchantment Resort full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The property is the prettiest, best, most scenic property in Sedona. Deer roam free in common areas and up to the rooms. Since it is secluded back in a canyon, celebrities stay there a lot but are very rarely scene, the property is on 70 acres of land

    Cons

    UPPER management (Executive committee) is a group of cliques and if youre not in with their group, they treat you bad. Human Resources does not support its employees, managers or staff.

    Advice to Management

    Dont assume or make allegations without research and investigation. I have seen too many people come and go by lies and mis-treatment with no support from Human Resource. HR basically runs the place and determines who is hired and fired without taking into consideration dept manager recommendations or input.


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  5. No opportunity for advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Many in Sedona, AZ
    Current Employee - Many in Sedona, AZ

    I have been working at Enchantment Resort full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Direct managers are great! They will listen and respect your opinion.

    Cons

    There is no chance for advancement, because they only hire managers that upper management knows. Even if you are qualifed for the position.

    Advice to Management

    Take a look at who is really running the company, and promote from within!


  6. Spa therapist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SPA Therapist
    Former Employee - SPA Therapist

    I worked at Enchantment Resort part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    The spa team was an amazing group of professionals.

    Cons

    The management can easily remove the magic of the space. Cost cutting has also left employees with little but a paycheck.

    Advice to Management

    If you treat your employees like family, you will get loyalty.


  7. Good Employees, Terrible upper management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SPA Coordinator in Sedona, AZ
    Current Employee - SPA Coordinator in Sedona, AZ

    I have been working at Enchantment Resort full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Location and fellow employees are the main reason that people stay and enjoy their jobs

    Cons

    Upper Management doesnt treat their people very well, treats them like they are idiots and expect more than any employer I've ever worked for

    Advice to Management

    Treat your people as you would like to be treated


  8. I enjoy working there

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Massage Therapist in Sedona, AZ
    Current Employee - Massage Therapist in Sedona, AZ

    I have been working at Enchantment Resort

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    -Good pay ($27.00 per massage plus tips usually $20.00) when busy (which is most of the time) -Great team -Great management -Good benefits

    Cons

    -horrible food in the employee cafe -not a lot of time off -every massage you get paid the same (even specialty and senior therapist) -very slow accumulating vacation time -no actual time off must trade with other massage therapist (which often feel overworked)

    Advice to Management

    -praise more -hire more part time massage therapist to fill gaps -improve food in cafe -make deep tissue massages more pay to massage therapist



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