Encore Capital Group

  www.encorecapital.com
  www.encorecapital.com

Encore Capital Group Reviews

Updated October 19, 2014
Updated October 19, 2014
52 Reviews
3.3
52 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Encore Capital Group President and CEO Kenneth A. Vecchione
Kenneth A. Vecchione
7 Ratings

Review Highlights

Pros
  • Great work life balance, great views (if you're working in the corporate office) (in 9 reviews)

  • I relocated to San Diego a couple of years ago and applied for a position with Encore Capital (in 4 reviews)


Cons
  • Non-supportive, experienced senior management (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Encore is a great company with great future

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Encore Capital Group

    Pros

    Working at Encore you learn a lot about all the departments and the company it self. All departments are connected somehow and you have potential to move around. Great 401K

    Cons

    Management is poor. Bad insurance. Changes on a monthly basis, whether its teams, managers, way of doing things.

  2.  

    Overall, the best company I have ever worked for, hands down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - File Clerk in San Diego, CA
    Former Employee - File Clerk in San Diego, CA

    I worked at Encore Capital Group as a contractor (less than an year)

    Pros

    - Excellent culture, at least in the Mission Valley location
    - Professional but fun, younger work force
    - Clean, new working environment with plenty of natural light (again at least in the Mission Valley tower location)
    - Keep your head down, do your work, and people WILL notice
    - Personally, I experienced very little micro-managing, but others' experiences may be different

    Cons

    - The language in the office can get a little colorful, but that is due to the very down to earth culture. Sort of comes with the territory. Might bother some people.

    Advice to ManagementAdvice

    Unless the culture has changed since I left, you are doing wonderfully, in my opinion/experience. Think about language, however.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    BSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst in San Diego, CA
    Current Employee - Business Systems Analyst in San Diego, CA

    I have been working at Encore Capital Group full-time (more than 3 years)

    Pros

    Innovative company with a lot of young people.

    Cons

    Sometimes management is a little overzealous with their management choices.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 1 person found this helpful  

    Stable professional workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Encore Capital Group full-time (less than an year)

    Pros

    Stable company that is doing very well, great central San Diego location, professional and respectful employees and management.

    Cons

    Unless you are middle management or above there is not a bonus structure, employees are given no stock options, 401 match is not so great, health insurance package is very weak for how large the company is.

    Advice to ManagementAdvice

    Think about giving employees stock options and bonuses.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Admin Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in San Diego, CA
    Current Employee - Administrative Assistant in San Diego, CA

    I have been working at Encore Capital Group full-time (more than 5 years)

    Pros

    Great Company to work for! Lots of opportunity

    Cons

    Benefits arent great wish we had more options

    Advice to ManagementAdvice

    Offer more benefit options

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good company to work for with bright future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analytics in San Diego, CA
    Current Employee - Analytics in San Diego, CA

    I have been working at Encore Capital Group full-time (more than 3 years)

    Pros

    Work life balance, fun atmosphere to work in

    Cons

    average comp, direction of company is constantly changing

    Advice to ManagementAdvice

    keep creating internal growth opportunities

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Senior Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Operations Analyst in San Diego, CA
    Current Employee - Senior Operations Analyst in San Diego, CA

    I have been working at Encore Capital Group full-time (more than 3 years)

    Pros

    - Great work life balance
    - Workplace has a family like environment
    - Fun outings
    - Learn a lot quickly
    - Exposure to leadership
    - Strong technical skill development

    Cons

    - Pay is well below average which is a shame because that is the main reason people end up leaving
    - Investment in offshore technical support makes life difficult

    Advice to ManagementAdvice

    Pay top talent

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Its a decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Encore Capital Group full-time

    Pros

    The place has good pay and most of the people are nice.

    Cons

    Management is not very well informed and more worried about appearance then product.

    Advice to ManagementAdvice

    Actually listen to your employees not just one of them in a team.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Is ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Analyst in San Diego, CA
    Current Employee - Operations Analyst in San Diego, CA

    I have been working at Encore Capital Group full-time (more than an year)

    Pros

    Growing company, they hire more and more

    Cons

    Very cheap company. Need to spend more on it and employees

    Advice to ManagementAdvice

    Don't be so cheap to employees

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    An OK environment at best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer III in San Diego, CA
    Current Employee - Programmer III in San Diego, CA

    I have been working at Encore Capital Group full-time (more than an year)

    Pros

    - Some of the great people I've known
    - Some really smart ones
    - Stress free
    - Work/life balance

    Cons

    - Old technology platforms
    - Long gestation period for projects
    - Slow
    - Politics

    Advice to ManagementAdvice

    None

    Recommends
    Negative Outlook
    No opinion of CEO

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