EnerNOC Reviews
Updated Feb 3, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 34 ratings Employees are "Dissatisfied" |
CEO Rating
Based on 30 ratings
Chairman and CEO |
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Pros
Was market leader at start.
Cons
perceived internal and external ethics
Advice to Senior Management
Provide clear and complete information to confirm correct and contractual compensation payouts.
Pros
This is a great place to get into the energy efficiency/cleantech space. EnerNOC hires a lot of people right out of undergrad and grad school and puts them onto impactful projects pretty quickly. Also, many people without 4 year degrees have been very successful in field ops and even in the NOC. Training and support are not always great, but drinking from the firehose can be a professional growth experience. EnerNOC serves a very diverse customer base and employees get a good idea of how many industries use energy. While it is an intense demanding work environment, several employees have been able to set up remote work situations when they've needed to move for a partner or spouse. Also, EnerNOC is pretty reasonable accommodating people with newborns and/or sick family members. If you are early in your career, this is a good place to learn the industry.
Cons
Upper management seems to have contempt for HR processes and talent management. As a result, some depts are miserable and worked to death while others are healthy and well run. It all depends on the quality of your manager. Your opportunities for training, growth, and career advancement also are highly dependent on your direct manager which is frustrating for many who work in poorly managed groups. Upper management takes an ad-hoc approach to many decisions that really require a much more disciplined and thoughtful approach, especially in regards to reorganizations and resource allocations. In addition, certain executives have hoarded parts of the org chart that logically shouldn't roll up to them. Communication could also be vastly improved. EnerNOC is also big enough now that it should make a conscious effort to boost diversity.
Advice to Senior Management
Get serious about talent management and providing learning and growth opportunities for those in the cube farms. Also, identify and weed out weak managers who created toxic environments for their underlings.
Pros
At first it's not that bad, like any job. The pay is close to average, and there are some people who know what they're doing. Some managers are great, most are pretty good.
Cons
But then you see how it really is after a few months - smoke and mirrors. Solutions are picked by individuals and tossed into production without so much as a discussion or a thought to the future. Work is always last minute and very rarely ever planned well enough in advance. Employees are put in a position where they must work every weekend. Speaking with HR is shocking and alarming with the amount of misinformation that comes out of their mouths, to say nothing about the pitiful healthcare options they offer. And the latest replacement of bonuses with stock is a way for the company to leverage its terrible stock price into a way to fleece the employees. It's not a healthy place to work.
Advice to Senior Management
Treat your employees the way you want to be treated. If you want to be a billion dollar company, don't make investments like a startup.
Pros
At one point in time (up until roughly halfway into 2009), EnerNOC was a great place to work. It was fun and exciting and the people were nice and encouraging. But then something happened. Leadership started to change, and the entire company changed with it. EnerNOC is nothing like it used to be and it's really sad. I am writing today to warn people: do not torture yourself by working here!
Cons
Everyone who has written a review of or commented on EnerNOC in this forum has covered pretty much all of the cons, except for one very important attribute. I am not going to rehash what other people have said, I will only point out what is missing.
EnerNOC treats people badly. As an employee, you will not be valued or respected. You may rebut, "That's a common complaint in many corporations and that's life." What is different about EnerNOC, however, is that you may come to think poorly of yourself or question your self-worth and capabilities as a professional. I know many, many people (myself included) who continue to have bad dreams about EnerNOC after they have left the company. Or they have depressing flashbacks. It took me at least a month before I stopped having bad, stressful dreams about EnerNOC. It's a rotten place to work and no one should take a job there. Find another way to pay your mortgage and feed your kids--you'll be glad you did!
Advice to Senior Management
All senior leadership must be shown the door. An entirely new cast of C-levels and VPs is necessary to make this company work now and in the future. The Board of Directors has the responsibility to make these changes to help the company survive.
Pros
About 4 years ago when I joined there were several good reasons including being on the forefront of clean energy and the company's roadmap to provide a spectrum of solutions to the marketplace.
Cons
The decisions of management have caused a downward spiral. The decision to, in essence, sue our largest customer has backfired. That's what prompted me to write this review. When I review the deep energy industry background and track record of executive leadership at other companies in the clean energy arena, I realize how shallow and inexperienced ours is. Morale is low at every level and in every job function.
Advice to Senior Management
The majority of employees have lost confidence in your ability to make good decisions and to lead. Executive leadership owes it to all stakeholders -- employees, shareholders, partners, and customers -- to come up with an orderly succession plan for the majority of executives to resign, especially the ones leading marketing, sales, products, and legal.
Pros
Good benefits, exceptionally friendly HR staff, exceptional talent everywhere you look, truly talented people. They do a tremendous job of attracting talent. Chance to pitch a true value add and visit some interesting companies in almost every vertical.
Cons
The one thing that a salesperson is concerned with - commission - is ridiculously convoluted and constantly changing. You may be able to track what you'll make, if you're lucky, and then expect it to be about 60% of that number. Pay estimates given during the hiring process are irrelevant. I'll stop short of saying the hiring managers are lying because I think they believe what they're saying. Upper management, on the other hand, MUST know that they're deceptive. (Scary if they don't. Actually, scary either way) Used to be a good place to work an exciting vertical while making good money. Now it's sales in an exciting vertical with a teacher's salary.
If you're IT, Ops, Engineering, marketing, etc, give it a shot. There are amazing people and seem to be on the cutting edge. If you're an experienced salesperson, run, run, run, run away and don't look back.
Advice to Senior Management
Your sales arm is demoralized due to lack of management direction and a critically flawed commission plan. Make the changes fast or the senior talent you haven't lost already will be running for the door.
Pros
I have a great manager and have developed some wonderful relationships with my colleagues. The compensation is average to above average among other companies in this energy space. You are given a great deal of freedom and independence - along with little or no support.
Cons
EnerNOC is a play toy for senior management - who have very little or no idea what they are doing and have no clue how to run a company. All Dartmouth graduates are considered part of the cultural elite - while everyone else is part of the hired help. Judgements are made every day with little or no information. Fire, aim, ready approach is the modus operandi of the company. EnerNOC is destined for mediocrity and failure as earnings show.
Advice to Senior Management
EnerNOC is run like it is a lemonade stand. Lead by example - or buy and read a book on how to lead by example. Displaying some morals and values would be a good start. More than 500+ people and their families count on you every day - and you clearly don't have a clue what you are doing - as reflected by the EnerNOC stock price. Stop having a talent show where employees play their musical instruments at every EnerNOC event - including customer meetings. It's one of many poor choices and poor decisions made by EnerNOC every day.
Pros
Great vision of an integrated approach to energy information management, customer base from which to leverage additional energy management offerings, sharp, personable people at the mid management and individual contributor levels.
Cons
Management does not listen. They are either unwilling or incapable of conceiving of business models or concepts beyond the way things have were done in demand response circa 2006. Work-life balance? Nope. Recognition for extra effort/hours? Nada. Opportunity for advancement for those without a top-tier MBA and a bit of an attitude? Uh...no. Acceptance of ideas not generated from a closed clique of long-term insiders? Non-existent. Great option for your next career move and professional fulfillment? Seriously?
Advice to Senior Management
Option 1: Learn humility and put on some Mr. Potato Head Ears. Even for smart, engaging, and driven executtives, Pride Comes Before The Fall.
Option 2: Get acquired. Attenion, K-Mart Shoppers! Energy Efficiency in Aisle 6!
Pros
it is a interesting space.
Cons
chaotic and a lot of politics
Pros
Green Green Green!!! It's all about saving energy and being green these days, the idea itself is good enough to work for EnerNoc. Also, I personally have a great team manager here at Enernoc to look after all of his employees. A lot of intelligent and fun people to work with.
Cons
No 401K match. Multiple projects can go on at the same time, sometimes it can get a little bit out of the hands...
Advice to Senior Management
First of all, some 401K match would be nice. Second, some clear view of project priorities would be nice, not everything can all have "high" priority without interfere with others.
