Enservio Reviews

Updated September 25, 2014
Updated September 25, 2014
16 Reviews
3.3
16 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enservio CEO Jon McNeill
Jon McNeill
12 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    A Great Place To Work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contents Specialist
    Current Employee - Contents Specialist

    I have been working at Enservio full-time (more than 3 years)

    Pros

    Enservio is the best insurance service company I have ever worked at. I work in the field helping insureds get their stuff back after a major loss (the contents portion of claims work). Even when super busy I'm never pressured to "do more". Getting the job done right is more important than getting it done fast. I have had several insurance related jobs and this is the only one that I am regularly - and sincerely - THANKED by the insureds for what we do - and that's a good feeling!

    The time-off policy is very liberal - you get all the regular holidays and when you want vacation time you take it. Of course you have to consider staffing (everyone can't have off at the same time) - but there is no set vacation time like 2 weeks. The compensation is fair (who wouldn't want to make more?), quarterly bonuses are paid and if you work weekends you get paid extra as well. The field job can be very dirty - if sometimes working in dirty environments and being in the elements is a problem for you then this isn't for you!

    Cons

    I really do not have any cons concerning Enservio. The ever changing procedures can be frustrating but that is the company trying to get better at what they do, and that's a good thing.

    Advice to ManagementAdvice

    My management team is great - no problems - they've been in the field and know what it is like, which is important.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Not terrible for a first job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enservio

    Pros

    Great casual environment. I am adding the next twenty or so words to get access to look at something I need to check thank you. Work life balance etc. benefits are good blah yes.

    Cons

    Great casual environment. I am adding the next twenty or so words to get access to look at something I need to check thank you. Work life balance etc. benefits are good blah yes.

  3.  

    Less meetings more doing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enservio full-time (more than 5 years)

    Pros

    The pay is pretty good considering what others in my field make.
    The culture is great. They do alot of community outreach which I love.

    Cons

    The room for advancement is very limited

    Advice to ManagementAdvice

    Promote more from within and pay people their worth instead of giving everyone the same.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Great Company! Tons of fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Easthampton, MA
    Current Employee - Anonymous Employee in Easthampton, MA

    I have been working at Enservio full-time (more than 8 years)

    Pros

    Really great perks such as flex days off, generous benefits package, great coworkers, laid back offices, inspiring CEO, fun office socials, mid-day exercise breaks! And lots of positive change with a great team to create/work the change.

    Cons

    Being a part of a young company means lots of change and moving parts.

    Advice to ManagementAdvice

    Keep listening to the people doing the work!

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Assessment Of Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pricing Analyst in Needham, MA
    Current Employee - Pricing Analyst in Needham, MA

    I have been working at Enservio full-time (more than an year)

    Pros

    -If you are right out of college lots of kids within in your age range.
    -Extremely casual atmosphere
    -Good community

    Cons

    -Limited vertical mobility
    -You will master your job in a short period of time
    -Pay

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Talk the talk but don't walk the walk.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Enservio full-time (more than 5 years)

    Pros

    Innovative, young employees with new ideas. Mid level management is good at recognizing hard work and innovation with verbal praise.

    Cons

    Management talks a good talk but at the end of the day they don't carry through. The overall consensus is that they don't compensate people what they are worth, they think verbal praise is enough. Part of the problem is that upper level management wants mid and lower management to do more with less.

    Advice to ManagementAdvice

    Recognize those who are innovated and work hard with pay and other financial benefits, not just praise.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Most Innovative company I've ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enservio

    Pros

    The People. Period. This is an amazing group of people. Process centered, really committed to the customer, management sincerely engaged with customers and with employees. large effort to continue to innovate. many promotions from within

    Cons

    sometimes too much innovation, but that's a minor compared to the alternative. lots of effort on the day to day v. longer term sometimes

    Advice to ManagementAdvice

    Keep your hands on approach with customers and our products

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Ok company, but still more questions than answers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Needham, MA
    Current Employee - Anonymous Employee in Needham, MA

    I have been working at Enservio full-time (more than an year)

    Pros

    -Can move around vertically or laterally quickly- many people are able to after only 6-12 months
    -Good "extras" such as beer fridays, outings, etc.

    Cons

    -Lack of organization and direction
    -Departments often have competing interests
    -Initial enthusiasm quickly turns into defeated cynicism- ideas and suggestions are encouraged but nothing gets done; mantras and slogans are decreed but do not actually reflect how things are
    -Hurricanes, earthquakes, tornadoes, and wildfires tend to require company's services and are good for the business, which requires a degree of moral flexibility.

    Doesn't Recommend
    Approves of CEO
  10. 1 person found this helpful  

    Its a small company that operates in a corporate manner. Every move you make is based off of data and numbers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid-level Employee in Needham, MA
    Current Employee - Mid-level Employee in Needham, MA

    I have been working at Enservio full-time (more than an year)

    Pros

    If you like working with numbers and keeping stats and charts this is the place. They are manical about numbers. They keep you updated on the progress of the company.

    Cons

    Once you get comfortable in a position they make changes on multiple procedures and shift employees around.

    Neutral Outlook
    Approves of CEO
  11.  

    Friendly, hard-working people, young vibe

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Needham, MA
    Current Employee - Anonymous Employee in Needham, MA

    I have been working at Enservio full-time (more than an year)

    Pros

    Get to work with friendly, intelligent people
    Opportunities based on talent rather than age and experience
    Active participation in philanthropic ventures
    Culture of wanting to help

    Cons

    Could benefit from more structure and transparency through the ranks

    Advice to ManagementAdvice

    Overcommunicate to the team on Company goals,vision and where employees' daily responsibilities fit

    Recommends
    Positive Outlook
    Approves of CEO

Enservio Photos

Enservio Headquarters
Some of our team
Halloween
Enservio

+ Add Photo

Work at Enservio? Share Your Experiences

Enservio

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.