Enservio Reviews

Updated March 6, 2015
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3.2
18 Reviews
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Enservio CEO Jon McNeill
Jon McNeill
14 Ratings

Employee Reviews

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  1. Helpful (1)

    A Great Place To Work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contents Specialist
    Current Employee - Contents Specialist

    I have been working at Enservio full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Enservio is the best insurance service company I have ever worked at. I work in the field helping insureds get their stuff back after a major loss (the contents portion of claims work). Even when super busy I'm never pressured to "do more". Getting the job done right is more important than getting it done fast. I have had several insurance related jobs and this is the only one that I am regularly - and sincerely - THANKED by the insureds for what we do - and that's a good feeling!

    The time-off policy is very liberal - you get all the regular holidays and when you want vacation time you take it. Of course you have to consider staffing (everyone can't have off at the same time) - but there is no set vacation time like 2 weeks. The compensation is fair (who wouldn't want to make more?), quarterly bonuses are paid and if you work weekends you get paid extra as well. The field job can be very dirty - if sometimes working in dirty environments and being in the elements is a problem for you then this isn't for you!

    Cons

    I really do not have any cons concerning Enservio. The ever changing procedures can be frustrating but that is the company trying to get better at what they do, and that's a good thing.

    Advice to Management

    My management team is great - no problems - they've been in the field and know what it is like, which is important.

  2. In Growth Phase

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Seattle, WA
    Current Employee - Project Manager in Seattle, WA

    I have been working at Enservio full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Company has a good compass with the services it provides and the desire to offer upward mobility.

    Cons

    Management changes practices mid stream in during crunch times and complicates effectiveness.

    Advice to Management

    Satisfaction is more than measuring statistics and meeting quotas. Some measurements require so much analysis that you wind up with analysis paralysis.

  3. Helpful (1)

    A terrible and mismanaged company...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enservio full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Ability to telecommute, health care plans are okay........................

    Cons

    The low level of pay combined with the lack of advancement opportunities make for an overall discouraging environment. Positions are vacated and then never back filled, the work is spread around among remaining people. Managers make decisions based solely on numbers and there is a ridiculous lack of communication.

    Advice to Management

    Treat your employees better and it will reflect in the quality of your product and customer satisfaction

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  5. The company is still on the way up and moving towards a

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enservio full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The company offers a flexible work schedule. You can get promotions to manage different departments. The company has a good work life balance. The company is getting better at giving perks to employees.

    Cons

    You can get promoted to a management position but the big time jobs seem to be outside highers. The company does not offer a incentive plan for production.

    Advice to Management

    The mnagangement team has gotten better about listening and answering feedback from the employees.

  6. Less meetings more doing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enservio full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The pay is pretty good considering what others in my field make.
    The culture is great. They do alot of community outreach which I love.

    Cons

    The room for advancement is very limited

    Advice to Management

    Promote more from within and pay people their worth instead of giving everyone the same.

  7. Great Company! Tons of fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Easthampton, MA
    Current Employee - Anonymous Employee in Easthampton, MA

    I have been working at Enservio full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Really great perks such as flex days off, generous benefits package, great coworkers, laid back offices, inspiring CEO, fun office socials, mid-day exercise breaks! And lots of positive change with a great team to create/work the change.

    Cons

    Being a part of a young company means lots of change and moving parts.

    Advice to Management

    Keep listening to the people doing the work!

  8. Helpful (2)

    Assessment Of Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pricing Analyst in Needham, MA
    Current Employee - Pricing Analyst in Needham, MA

    I have been working at Enservio full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -If you are right out of college lots of kids within in your age range.
    -Extremely casual atmosphere
    -Good community

    Cons

    -Limited vertical mobility
    -You will master your job in a short period of time
    -Pay

    Advice to Management

    N/A

  9. Helpful (2)

    Talk the talk but don't walk the walk.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Enservio full-time (More than 5 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Innovative, young employees with new ideas. Mid level management is good at recognizing hard work and innovation with verbal praise.

    Cons

    Management talks a good talk but at the end of the day they don't carry through. The overall consensus is that they don't compensate people what they are worth, they think verbal praise is enough. Part of the problem is that upper level management wants mid and lower management to do more with less.

    Advice to Management

    Recognize those who are innovated and work hard with pay and other financial benefits, not just praise.

  10. Most Innovative company I've ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enservio

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The People. Period. This is an amazing group of people. Process centered, really committed to the customer, management sincerely engaged with customers and with employees. large effort to continue to innovate. many promotions from within

    Cons

    sometimes too much innovation, but that's a minor compared to the alternative. lots of effort on the day to day v. longer term sometimes

    Advice to Management

    Keep your hands on approach with customers and our products

  11. Helpful (1)

    Its a small company that operates in a corporate manner. Every move you make is based off of data and numbers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid-level Employee in Needham, MA
    Current Employee - Mid-level Employee in Needham, MA

    I have been working at Enservio full-time (More than a year)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    If you like working with numbers and keeping stats and charts this is the place. They are manical about numbers. They keep you updated on the progress of the company.

    Cons

    Once you get comfortable in a position they make changes on multiple procedures and shift employees around.

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