Enterprise Rent-A-Car Reviews

Updated March 25, 2015
61 reviews filtered by
  • Atlanta, GA Area
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3.6
61 Reviews
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Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
20 Ratings

61 Employee Reviews

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  1. Manager assistant assist managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Assistant in Atlanta, GA
    Current Employee - Manager Assistant in Atlanta, GA

    I have been working at Enterprise Rent-A-Car

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great start out of college

    Cons

    Retail..long hours..wash cars... But they want u to dress nice ?

    Advice to Management

    Too many wannabe cheifs not enough Indian s

  2. Fantastic company culture, but you have to work incredibly hard to make it to the top.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern in Atlanta, GA
    Former Intern - Anonymous Intern in Atlanta, GA

    I worked at Enterprise Rent-A-Car as an intern

    Approves of CEO
    Approves of CEO

    Pros

    They promote completely from within so everyone understands what its like to work 12 hours days in a suit. Great corporate culture, they love to give back to the community. They offer great incentives to be successful in sales.

    Cons

    12 hour days in a suit while you're outside a good amount.

  3. Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Car Prep in Atlanta, GA
    Current Employee - Car Prep in Atlanta, GA

    I have been working at Enterprise Rent-A-Car part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good jokes friendly employees fun

    Cons

    Rude customers come more than nice customers

    Advice to Management

    Work more

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  5. The Greatest Company Ever!!!!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Atlanta, GA
    Current Employee - Customer Service Representative in Atlanta, GA

    I have been working at Enterprise Rent-A-Car

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    They are very flexible and work with you to create a schedule that works for you. There is excellent opportunity for advancement and the bonuses are great as well.

    Cons

    Its very hectic and fast-paced. There are alot of out of control customers that can work your nerves so you really have to have thick skin.

    Advice to Management

    To keep doing exactly what you are.

  6. Great opportunity to build your sales and management skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Branch Rental Manager in Atlanta, GA
    Current Employee - Assistant Branch Rental Manager in Atlanta, GA

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You work hard and are rewarded for your hard work. Customer service is a way of life here. You get an opportunity to work with people from all walks of life. You will rub shoulders with VPs of large companies down to your service techs at body shops. Company events are awesome, with lots of spirits and food. I always say, "Only those who are focused on getting to the next level will thrive here, if you do not accept the challenge you will not go far."

    Cons

    Long hours will eventually wear on you. Because customer service is a big piece of our business, customers feed on that to receive perks. Poor work/life balance

    Advice to Management

    Great place to work and gain sales and management experience, however the work hours can be decreased.

  7. Great job, you need to have thick skin consciously be positive all the time. Learn a lot, can make a lot of money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Branch Manager in Atlanta, GA
    Current Employee - Assistant Branch Manager in Atlanta, GA

    I have been working at Enterprise Rent-A-Car full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    You can learn a lot! Getting promoted is 100% up to you. If you can see past the day to day problems in working in customer service and see the big picture of building a business you will do great. Starting pay is definitely entry level, but you can make A LOT of money in a relatively short amount of time if you get promoted. Stay positive and you will succeed. The second you become a part of the negative banter in the office, go ahead and put your two weeks in because you will never get promoted.

    Cons

    Working with so many entry level people has its challenges. So many people cannot deal with customer complaints or difficult situations so they complain. A LOT. If people are not successful right away it's "someone else's fault" and "the branch I work at is bad." Complacence is a huge problem as well. A lot of people lose their drive and are completely happy making peanuts working 50+ hours a week. They do not realize if you put all the negative energy into positive thoughts and solutions, you can make more money than you ever dreamed.

    Advice to Management

    Great system! Move stale offices around more and shake them up!

  8. Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Assistant in Atlanta, GA
    Current Employee - Management Assistant in Atlanta, GA

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I was able to work with and learn from a great team of individuals. Most of us were close in age, and our regional manager did a great job of celebrating our accomplishments and keeping our spirits up when rentals got slow.

    Cons

    Relatively low pay for how many hours you work, especially if you're on weekend duty or at the airport.

    Advice to Management

    Focus less on delegation and more on being "hands on" with your staff - especially when there is so much turnover and moving around in each branch.

  9. Built and managed relationships with franchise and independent automobile dealers by offering outstanding customer serv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Atlanta, GA
    Former Employee - Account Manager in Atlanta, GA

    I worked at Enterprise Rent-A-Car full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The job offered great flexibility and independence with great work-life balance. No ceiling to earnings potential.

    Cons

    I cannot think of any cons. It was a great job and a great company

    Advice to Management

    Keep up the great work!

  10. Although the pay is not great, the ability to learn how to run your own business is great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager in Atlanta, GA
    Former Employee - Regional Manager in Atlanta, GA

    I worked at Enterprise Rent-A-Car full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Training, Family Atmosphere, Team Work, and rewarding (if you work hard), also they provide really good benefits and 401k

    Cons

    LONG HOURS!! There are some politics that go on behind closed doors with upper lever management.
    Training does exist, but you typically have to go ask for it.

    Advice to Management

    Don't lose touch with what made the company such a success to begin with, and don't allow upper level management to play so much politics.

    Take care of customers, Reward hard work.......and let the profits and growth follow.

  11. Great Entry level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Assistant in Marietta, GA
    Current Employee - Management Assistant in Marietta, GA

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay, Awesome benefits, Decent people (most of the time), and great training.

    Cons

    Very little "work life balance". You work 50 hours a week and a lot of branches are turning to a 7 day a week operation which makes this "balance" a lot harder. Its worth it for the money if you don't have a family to go home to.

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