Enterprise Rent-A-Car Reviews in Atlanta, GA

Updated August 25, 2014
Updated August 25, 2014
2,862 Reviews

3.2
2,862 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
570 Ratings

Review Highlights

Pros
  • Company values hands-on sales people who are wiling to provide exceptional customer service (in 224 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 159 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 416 reviews)

  • If you were to work full time its long hours (730-6) but you never get out at 6 (in 809 reviews)

More Highlights

52 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Green Monster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Atlanta, GA
    Former Employee - Customer Service Representative in Atlanta, GA

    I worked at Enterprise Rent-A-Car full-time for more than 3 years

    Pros

    I have nothing great to say about the location at the Atlanta Airport

    Cons

    I have nothing to add to improve their standing at the Atlanta Airport

    Advice to ManagementAdvice

    Listen and pay attention to the people who work their hardest for you.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Over worked. Empty promises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee  in  Atlanta, GA
    Former Employee - Management Trainee in Atlanta, GA

    I worked at Enterprise Rent-A-Car full-time for less than a year

    Pros

    None. absolutely nothing. There is nothing good about this company. Well except that the managers smoke and drink in the office.

    Cons

    Thug, fraternity type management. Management was clueless, more concerned about making themselves look good. This is for the people with no real skill.

    Advice to ManagementAdvice

    Shut down.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager  in  Union City, GA
    Former Employee - Branch Manager in Union City, GA

    I worked at Enterprise Rent-A-Car full-time for more than 5 years

    Pros

    Easy to get promoted, decent pay for top performers but in reality you have to work 60-70 hrs to achieve 100k plus income.

    Cons

    Severe stress, zero work life balance, out of touch upper management, fire best paid employees to lower employee cost/overhead. Have to drink 6 redbulls a day to keep up with the madness of finding, renting, cleaning cars all while providing insane customer service.

    Advice to ManagementAdvice

    Try not to lie so much

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Don't drink the kool aid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee  in  Atlanta, GA
    Former Employee - Management Trainee in Atlanta, GA

    I worked at Enterprise Rent-A-Car full-time for more than a year

    Pros

    Steady income
    Learn hidden agendas of large corporations

    Cons

    Long Hours
    Only one way to get promoted
    Washing cars in business suits
    Ripping of customers

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Understaffed, underpaid, underappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Atlanta, GA
    Former Employee - Manager in Atlanta, GA

    I worked at Enterprise Rent-A-Car full-time for more than 5 years

    Pros

    The immediate co workers are great and can understand your pain and frustration. Alot of the customers are great. Its nice building rapport with them. That is all that I can say after 6 years.

    Cons

    I dont even have the time... This list is as long as my arm. This company is filthy rich and treats its employees like they are on a Ramen noodle budget.. It is a shame.. Turnover is highand would be higher if employees had a day off or werent completely exhausted every single day of the week.

    Advice to ManagementAdvice

    Area Managers need to stop managing from behind a desk.. Get out and work like everyone under you .

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Horrible place to work...very disrespectful management"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee  in  Atlanta, GA
    Former Employee - Management Trainee in Atlanta, GA

    I worked at Enterprise Rent-A-Car full-time for less than a year

    Pros

    Driving the newest cars was the best part...lunch breaks were a good

    Cons

    Management was horrible. Was repeatedly reprimanded and told I was horrible at my job even though I was consistently making TPC and was #1 on the regional sales matrix multiple times as well. Horrible working hours. Lied to during hiring process of working hours and work environment. Was also informed after hired, "we sold you a dream, now it is your turn to try and make it a reality". Very misinformed during initial hiring process and during training. It was only until I worked there for a while did I learn the true nature of this company. 12-14 hour days

    Advice to ManagementAdvice

    Treat employees with respect and do not call them degrading names. RESPECT!

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Great resume builder.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Enterprise Rent-A-Car

    Pros

    Good people to work with, benefits

    Cons

    hours customer complaints poor management

    Advice to ManagementAdvice

    pay the workers more and less hours. actually stand up for your employees not that customer is always right bull

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Horrible, Dont waste your time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Enterprise Rent-A-Car

    Pros

    It sounds good. They do a nice job of selling the idea to you with growth opportunities and a marginal salary.

    Cons

    All they look for are "sheeple" who can sell. They make it sound nice and as if there are opportunities to grow, but its based on how many people you can scam into unnecessary insurance programs.

    Advice to ManagementAdvice

    Learn some values and impart them in your management style. Stop asking the generic "tell me a time when..." interview questions.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Enterprise Sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Management Trainee  in  Atlanta, GA
    Current Employee - Management Trainee in Atlanta, GA

    I have been working at Enterprise Rent-A-Car

    Pros

    The people are awesome! Best coworkers I ever had.

    Cons

    Everything! The long hours, the stupid customer is always right mentality, the pay, the guise of promotion but not getting promoted because you didn't kiss up...really everything.

    Advice to ManagementAdvice

    Just do better. Your company's core values and ethics are comprised daily by the poor way that business is run in rental branches.

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    Do NOT work here unless it is your only option. You will hate your life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Management Trainee  in  Atlanta, GA
    Former Employee - Management Trainee in Atlanta, GA

    I worked at Enterprise Rent-A-Car

    Pros

    Most of the people you will work with will be great. You will be with young, like-minded, similar colleagues. Some of my closest friendships began at Enterprise.

    Cons

    really long hours- as many as 60 hours/week, hourly pay, unruly clientele, bad managers, weekend work.

    they have a required maximum for each employee of 49 hours a week. Very often they work you longer than that and remove your hours from the clock-in so that management looks like they are complying with HR's rules.

    Advice to ManagementAdvice

    I feel like there were some managers that did a great job at developing employees and then there were a few that seemed to play favorites. My advice would be to pretend that it is your career that you are advising when counseling an employee.

    Doesn't Recommend
    No opinion of CEO

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