Enterprise Rent-A-Car Reviews

Updated August 24, 2015
77 reviews filtered by
  • Atlanta, GA Area
  • Any Job Title
  • Any Status
Employment Status

Reset
3.5
Rating Trends
Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
24 Ratings

Pros
  • I got a lot of really good customer service experience (in 249 reviews)

  • I met so many great people working for Enterprise (in 176 reviews)

Cons
  • No work/life balance if you are married or want to start a family (in 525 reviews)

  • Tough starting out with long hours (in 923 reviews)

More Pros and Cons

77 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    sucked

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Assistant in Atlanta, GA
    Former Employee - Management Assistant in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    the people are fun and i still keep in touch w/ many

    Cons

    hours, no life/work balance, pay sucks, can't get promoted no matter how apt you are, major glass ceiling

    Advice to Management

    quit being cheap, all your talent is leaving, promote based on merit not race or good ole' boy system, etc


  2. Helpful (1)

    Do NOT work here unless it is your only option. You will hate your life.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee in Atlanta, GA
    Former Employee - Management Trainee in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Most of the people you will work with will be great. You will be with young, like-minded, similar colleagues. Some of my closest friendships began at Enterprise.

    Cons

    really long hours- as many as 60 hours/week, hourly pay, unruly clientele, bad managers, weekend work. they have a required maximum for each employee of 49 hours a week. Very often they work you longer than that and remove your hours from the clock-in so that management looks like they are complying with HR's rules.

    Advice to Management

    I feel like there were some managers that did a great job at developing employees and then there were a few that seemed to play favorites. My advice would be to pretend that it is your career that you are advising when counseling an employee.


  3. Helpful (1)

    Enterprise Sucks

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Atlanta, GA
    Current Employee - Management Trainee in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    The people are awesome! Best coworkers I ever had.

    Cons

    Everything! The long hours, the stupid customer is always right mentality, the pay, the guise of promotion but not getting promoted because you didn't kiss up...really everything.

    Advice to Management

    Just do better. Your company's core values and ethics are comprised daily by the poor way that business is run in rental branches.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Horrible, Dont waste your time.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It sounds good. They do a nice job of selling the idea to you with growth opportunities and a marginal salary.

    Cons

    All they look for are "sheeple" who can sell. They make it sound nice and as if there are opportunities to grow, but its based on how many people you can scam into unnecessary insurance programs.

    Advice to Management

    Learn some values and impart them in your management style. Stop asking the generic "tell me a time when..." interview questions.


  6. Great resume builder.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good people to work with, benefits

    Cons

    hours customer complaints poor management

    Advice to Management

    pay the workers more and less hours. actually stand up for your employees not that customer is always right bull


  7. Helpful (1)

    Horrible place to work...very disrespectful management"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee in Atlanta, GA
    Former Employee - Management Trainee in Atlanta, GA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Enterprise Rent-A-Car full-time (Less than a year)

    Pros

    Driving the newest cars was the best part...lunch breaks were a good

    Cons

    Management was horrible. Was repeatedly reprimanded and told I was horrible at my job even though I was consistently making TPC and was #1 on the regional sales matrix multiple times as well. Horrible working hours. Lied to during hiring process of working hours and work environment. Was also informed after hired, "we sold you a dream, now it is your turn to try and make it a reality". Very misinformed during initial hiring process and during training. It was only until I worked there for a while did I learn the true nature of this company. 12-14 hour days

    Advice to Management

    Treat employees with respect and do not call them degrading names. RESPECT!


  8. Helpful (1)

    Understaffed, underpaid, underappreciated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Atlanta, GA
    Former Employee - Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Enterprise Rent-A-Car full-time (More than 5 years)

    Pros

    The immediate co workers are great and can understand your pain and frustration. Alot of the customers are great. Its nice building rapport with them. That is all that I can say after 6 years.

    Cons

    I dont even have the time... This list is as long as my arm. This company is filthy rich and treats its employees like they are on a Ramen noodle budget.. It is a shame.. Turnover is highand would be higher if employees had a day off or werent completely exhausted every single day of the week.

    Advice to Management

    Area Managers need to stop managing from behind a desk.. Get out and work like everyone under you .


  9. Helpful (1)

    Don't drink the kool aid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee in Atlanta, GA
    Former Employee - Management Trainee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Enterprise Rent-A-Car full-time (More than a year)

    Pros

    Steady income Learn hidden agendas of large corporations

    Cons

    Long Hours Only one way to get promoted Washing cars in business suits Ripping of customers


  10. Branch Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Union City, GA
    Former Employee - Branch Manager in Union City, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Enterprise Rent-A-Car full-time (More than 5 years)

    Pros

    Easy to get promoted, decent pay for top performers but in reality you have to work 60-70 hrs to achieve 100k plus income.

    Cons

    Severe stress, zero work life balance, out of touch upper management, fire best paid employees to lower employee cost/overhead. Have to drink 6 redbulls a day to keep up with the madness of finding, renting, cleaning cars all while providing insane customer service.

    Advice to Management

    Try not to lie so much


  11. Over worked. Empty promises.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee in Atlanta, GA
    Former Employee - Management Trainee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Enterprise Rent-A-Car full-time (Less than a year)

    Pros

    None. absolutely nothing. There is nothing good about this company. Well except that the managers smoke and drink in the office.

    Cons

    Thug, fraternity type management. Management was clueless, more concerned about making themselves look good. This is for the people with no real skill.

    Advice to Management

    Shut down.



Showing 77 of 4,464 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.