Enterprise Rent-A-Car Reviews

Updated July 20, 2015
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72 Employee Reviews

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  1. Although the pay is not great, the ability to learn how to run your own business is great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager in Atlanta, GA
    Former Employee - Regional Manager in Atlanta, GA

    I worked at Enterprise Rent-A-Car full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Training, Family Atmosphere, Team Work, and rewarding (if you work hard), also they provide really good benefits and 401k

    Cons

    LONG HOURS!! There are some politics that go on behind closed doors with upper lever management. Training does exist, but you typically have to go ask for it.

    Advice to Management

    Don't lose touch with what made the company such a success to begin with, and don't allow upper level management to play so much politics. Take care of customers, Reward hard work.......and let the profits and growth follow.


  2. Great Entry level job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Assistant in Marietta, GA
    Current Employee - Management Assistant in Marietta, GA

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay, Awesome benefits, Decent people (most of the time), and great training.

    Cons

    Very little "work life balance". You work 50 hours a week and a lot of branches are turning to a 7 day a week operation which makes this "balance" a lot harder. Its worth it for the money if you don't have a family to go home to.


  3. Helpful (1)

    Great place to start your career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Decatur, GA
    Former Employee - Branch Manager in Decatur, GA

    I worked at Enterprise Rent-A-Car full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There is potential to make a lot of money depending on your manager and area manager. If they are willing to take time to train you and develop you. The company believes in customer service and sticks to the company values.

    Cons

    You can be moved to several offices and when you get momentum going you will get moved and setup for the next "challenge". When upper managerment write you off, you are done. Recognize it and find another job asap!

    Advice to Management

    Let employees spend more time in branches they are having success at.


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  5. Heavy sales environment managers work hard but can be disconnected and redundant and co workers can be catty

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rental Agent in Atlanta, GA
    Current Employee - Rental Agent in Atlanta, GA

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    best part of working there is consistent acknowledgement of progress and the fact that management does work hard

    Cons

    everything is numbers driven but certain things can negatively alter numbers like prepaid vouchers or third party sites etc

    Advice to Management

    focus on making a more cohesive team feel its apparent to management but there is a lot of friction between departments because some departments are perceived to be treated better then others especially when you account for compensation oppt


  6. Enterprise Rent a Car

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Representative in Stone Mountain, GA
    Former Employee - Account Representative in Stone Mountain, GA

    I worked at Enterprise Rent-A-Car full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You meet a lot of interesting people. It's a great stepping stone. Once you have ERAC on your resume most employers jump at the chance to interview / hire you.

    Cons

    Work life balance is not that great if you are part of the rental management division. The salary could be better.

    Advice to Management

    n/a


  7. Helpful (1)

    Great Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Atlanta, GA
    Current Employee - Customer Service Representative in Atlanta, GA

    I have been working at Enterprise Rent-A-Car part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Laid back, friendly, rewarding. The company is really invested in its employees and provides opportunities for growth. They love college students and seek to recruit consistently. No cons here, and it will surely be an enjoyable and rewarding experience if you remain committed and seek to grow within the company.

    Cons

    Long hiring process, which really but a damper on other opportunities. Company values are solid and there are not too many cons to mention. Parking can be a hassle, but if you get to work 10-15 minutes early, you will have no issues.

    Advice to Management

    Speed up hiring process


  8. They work hard and reward hard work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Atlanta, GA
    Current Employee - Branch Manager in Atlanta, GA

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, great outings. Lots of friendly people. Constant training and they let you be your own boss. You 100% control your career.

    Cons

    Long hours. You don't mind at first but week after week it starts to wear on you. Management can be as much as 65+ hours per week.

    Advice to Management

    Find a way to increase the work-life balance of employees.


  9. A good stepping stone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Assistant in Atlanta, GA
    Former Employee - Management Assistant in Atlanta, GA

    I worked at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Recommends

    Pros

    Great training, awesome co-workers, locations everywhere, great resume builder, fast advancement

    Cons

    Very long hours, entry level pay, washing cars in suits, customer can get a bit crazy depending on the location,


  10. Green Monster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Atlanta, GA
    Former Employee - Customer Service Representative in Atlanta, GA

    I worked at Enterprise Rent-A-Car full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    I have nothing great to say about the location at the Atlanta Airport

    Cons

    I have nothing to add to improve their standing at the Atlanta Airport

    Advice to Management

    Listen and pay attention to the people who work their hardest for you.


  11. Previous management trainee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Control Administrator in Atlanta, GA
    Current Employee - Loss Control Administrator in Atlanta, GA

    I have been working at Enterprise Rent-A-Car full-time (More than 3 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Ability to promote or go to different departments after proving your abilities, work ethic, and commitment to the company. Great people and great team environment. I have friends for life through ERAC to this day & it's been almost 4 yrs since I've worked there.

    Cons

    Long hours, good but not competitive pay in comparison to hours and time worked per week although if you wait long enough & promote you can increase your income.



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