Enterprise Rent-A-Car

  www.go.enterprise.com
  www.go.enterprise.com

Enterprise Rent-A-Car Reviews in Cincinnati, OH

Updated October 20, 2014
Updated October 20, 2014
3,166 Reviews
3.1
3,166 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
727 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 244 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 172 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 498 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 896 reviews)

More Highlights

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to launch a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Cincinnati, OH
    Current Employee - Management Trainee in Cincinnati, OH

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Great people. Great training. Great atmosphere.

    Cons

    Long hours. Often unreasonable customers.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Everything rolls down hill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Agent in Cincinnati, OH
    Former Employee - Service Agent in Cincinnati, OH

    I worked at Enterprise Rent-A-Car part-time (less than an year)

    Pros

    Enjoyed the people I worked with. Something new everyday, especially making deliveries. Meet new people and great for networking.

    Cons

    Cut corners, VSA area neglected and they only fix things when they break. In the end, number of rentals was the most important thing, and everything else fell second.

    Advice to ManagementAdvice

    Treat VSAs better. Also invest in the proper equipment for those cleaning and maintaining the vehicles.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Prepared for the long days, early mornings.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Agent in Cincinnati, OH
    Former Employee - Service Agent in Cincinnati, OH

    I worked at Enterprise Rent-A-Car part-time (more than an year)

    Pros

    Enterprise Rent-A-Car offers great car discounts and a chance to move up (if you know the right people). During the course of your time at ERAC you have the opportunity to meet a lot of interesting people. Nice resume builder.

    Cons

    When starting out at Enterprise there is not a lot of flexibility. There is a rigid strict schedule to adhere to. Low pay when starting out. Sometimes goals are unobtainable.Always on your feet and work load can be stressful at times.

    Advice to ManagementAdvice

    Better relationships with lower level employees.

    Recommends
    Neutral Outlook
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  5.  

    Two years employed and still going

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Cincinnati, OH
    Current Employee - Branch Manager in Cincinnati, OH

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Fast paced, promote from within, exciting work environment, business building opportunities

    Cons

    Nothing you won't find in another job

    Advice to ManagementAdvice

    Keep looking for committed, hard working coworkers

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    does the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Cincinnati, OH
    Current Employee - Management Trainee in Cincinnati, OH

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    learn a lot fast. It is also a great community.

    Cons

    loooonnggg hours. cleaning cars etc

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    No work life balance, doesn't pay nearly enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Cincinnati, OH
    Current Employee - Management Trainee in Cincinnati, OH

    I have been working at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    ok entry level job to use to move on to something bettter. good experience, employers recognize how hard you work and all that you learn

    Cons

    pyramid scheme. over promise, under deliver. no social life or work life balance. doesn't pay nearly enough. too many employees and not enough spots for management

    Advice to ManagementAdvice

    less hours, more flexibility

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver in Cincinnati, OH
    Current Employee - Driver in Cincinnati, OH

    I have been working at Enterprise Rent-A-Car part-time (more than 5 years)

    Pros

    Team orientated friendly fun work environment.

    Cons

    Long daily hours without lunch.

    Advice to ManagementAdvice

    Surprise visits to locations

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    overworked and underpaided

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Cincinnati, OH
    Current Employee - Management Trainee in Cincinnati, OH

    I have been working at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    making a paycheck, hire college grads

    Cons

    working 60 hrs a week, none stop trouble between cars and customers, horrible management, working 6 days a week almost every week

    Advice to ManagementAdvice

    quit overworking everyone

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Like Working On A Slave Ship That doesn't Acknowledge You unless Something Bad Happens

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Rental Manager in Cincinnati, OH
    Former Employee - Branch Rental Manager in Cincinnati, OH

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Competitive sales model against your peers, driving any car home on your lot as a branch manager, PERK! Hilarious situations occur daily so you're NEVER bored - customers are insane! Marketing to large corporations allows you to network. Meeting interesting people. Ability to manage and operate your own fleet of cars and staff as manager. Used to be more fair regarding promotions- if you were awesome at sales and worked your butt off, you could move up. Not anymore!

    Cons

    Poor outdated "technology"- still operate on DOS, no caller ID. Out of touch unsupportive upper management that don't have a clue what's going on in the trenches. 65 hour work weeks as a manager=no life. Operate on as little staff as possible yet expect you to work miracles with customers. Constantly changing rules and expectations, based on winning awards for their area. Employees are just a number, with little support or empathy. Promotions are based on politics of popularity, not skill. Customer ALWAYS right, which comes out of managers bottom line. Inner city branches have advantage. Company making billions and so cheap they won't throw a holiday party or give gifts or update systems in order to run a real efficient business. Huge salary discrepancy between tenured managed who suck at their jobs and new managers who are killin it in all areas. I'm talking $50k a year differences here! Fired a lot of managers on ridiculous grounds, could tell corporate was just on a witch hunt for certain people while other managers had been around for 8+ years and were horrible and got to stay. Enterprise sucks you dry, eats your soul, and tosses you in the trash without a second thought, leaving a burnt out shell of a human being.

    Advice to ManagementAdvice

    Be more supportive and understanding! Actually invest in your employees who are busting their butts 50+ hours a week to make you money. Reward hard work and top performers who can sell ANYWHERE, not just inner city gimme branches. Be more consistent with expectations, rules, follow through, discipline, promotional criteria and branch comparison. For gods sake! develop a way for employees to have a work life balance. Staff your branches and update your technology. It's 2013, DOS is from the 80s. Jack Taylor needs to get out of his ivory tower and share some of that $6 billion he has with his slaves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    cheated out of money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Car Technician in Cincinnati, OH
    Current Employee - Car Technician in Cincinnati, OH

    I have been working at Enterprise Rent-A-Car part-time (more than an year)

    Pros

    I am a car prep and I get to drive a lot of different cars

    Cons

    Cleaning the cars off site and not enough workers to do the work. I need to be paid for the work I do and I am not always able to clock in, because the clock does not always work and my supervisor does not help me with this and I am cheated out of money on my paychecks. This has happened two times on my last paycheck and several times in the past

    Advice to ManagementAdvice

    Make sure employees get paid for the work they do. I do not think I should have to use my own cell phone for the company unless they help me pay the bill.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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