Enterprise Rent-A-Car Reviews

Updated February 23, 2015
19 reviews filtered by
  • Cincinnati, OH Area
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3.1
19 Reviews
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Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
7 Ratings

19 Employee Reviews

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  1. Great place to launch a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Cincinnati, OH
    Current Employee - Management Trainee in Cincinnati, OH

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people. Great training. Great atmosphere.

    Cons

    Long hours. Often unreasonable customers.

    Advice to Management

    Keep up the good work.

  2. Laid back part time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Car Prep in Cincinnati, OH
    Former Employee - Car Prep in Cincinnati, OH

    I worked at Enterprise Rent-A-Car part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Tips from customers
    Driving brand new cars

    Cons

    Driving with weird people
    Low pay
    Shady management

    Advice to Management

    Be professional to customers and employees

  3. Everything rolls down hill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Agent in Cincinnati, OH
    Former Employee - Service Agent in Cincinnati, OH

    I worked at Enterprise Rent-A-Car part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Enjoyed the people I worked with. Something new everyday, especially making deliveries. Meet new people and great for networking.

    Cons

    Cut corners, VSA area neglected and they only fix things when they break. In the end, number of rentals was the most important thing, and everything else fell second.

    Advice to Management

    Treat VSAs better. Also invest in the proper equipment for those cleaning and maintaining the vehicles.

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  5. Prepared for the long days, early mornings.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Agent in Cincinnati, OH
    Former Employee - Service Agent in Cincinnati, OH

    I worked at Enterprise Rent-A-Car part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Enterprise Rent-A-Car offers great car discounts and a chance to move up (if you know the right people). During the course of your time at ERAC you have the opportunity to meet a lot of interesting people. Nice resume builder.

    Cons

    When starting out at Enterprise there is not a lot of flexibility. There is a rigid strict schedule to adhere to. Low pay when starting out. Sometimes goals are unobtainable.Always on your feet and work load can be stressful at times.

    Advice to Management

    Better relationships with lower level employees.

  6. Two years employed and still going

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Cincinnati, OH
    Current Employee - Branch Manager in Cincinnati, OH

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast paced, promote from within, exciting work environment, business building opportunities

    Cons

    Nothing you won't find in another job

    Advice to Management

    Keep looking for committed, hard working coworkers

  7. does the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Cincinnati, OH
    Current Employee - Management Trainee in Cincinnati, OH

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    learn a lot fast. It is also a great community.

    Cons

    loooonnggg hours. cleaning cars etc

  8. No work life balance, doesn't pay nearly enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Cincinnati, OH
    Current Employee - Management Trainee in Cincinnati, OH

    I have been working at Enterprise Rent-A-Car full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    ok entry level job to use to move on to something bettter. good experience, employers recognize how hard you work and all that you learn

    Cons

    pyramid scheme. over promise, under deliver. no social life or work life balance. doesn't pay nearly enough. too many employees and not enough spots for management

    Advice to Management

    less hours, more flexibility

  9. Excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver in Cincinnati, OH
    Current Employee - Driver in Cincinnati, OH

    I have been working at Enterprise Rent-A-Car part-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Team orientated friendly fun work environment.

    Cons

    Long daily hours without lunch.

    Advice to Management

    Surprise visits to locations

  10. Helpful (1)

    overworked and underpaided

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Cincinnati, OH
    Current Employee - Management Trainee in Cincinnati, OH

    I have been working at Enterprise Rent-A-Car full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    making a paycheck, hire college grads

    Cons

    working 60 hrs a week, none stop trouble between cars and customers, horrible management, working 6 days a week almost every week

    Advice to Management

    quit overworking everyone

  11. Like Working On A Slave Ship That doesn't Acknowledge You unless Something Bad Happens

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Rental Manager in Cincinnati, OH
    Former Employee - Branch Rental Manager in Cincinnati, OH

    I worked at Enterprise Rent-A-Car full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Competitive sales model against your peers, driving any car home on your lot as a branch manager, PERK! Hilarious situations occur daily so you're NEVER bored - customers are insane! Marketing to large corporations allows you to network. Meeting interesting people. Ability to manage and operate your own fleet of cars and staff as manager. Used to be more fair regarding promotions- if you were awesome at sales and worked your butt off, you could move up. Not anymore!

    Cons

    Poor outdated "technology"- still operate on DOS, no caller ID. Out of touch unsupportive upper management that don't have a clue what's going on in the trenches. 65 hour work weeks as a manager=no life. Operate on as little staff as possible yet expect you to work miracles with customers. Constantly changing rules and expectations, based on winning awards for their area. Employees are just a number, with little support or empathy. Promotions are based on politics of popularity, not skill. Customer ALWAYS right, which comes out of managers bottom line. Inner city branches have advantage. Company making billions and so cheap they won't throw a holiday party or give gifts or update systems in order to run a real efficient business. Huge salary discrepancy between tenured managed who suck at their jobs and new managers who are killin it in all areas. I'm talking $50k a year differences here! Fired a lot of managers on ridiculous grounds, could tell corporate was just on a witch hunt for certain people while other managers had been around for 8+ years and were horrible and got to stay. Enterprise sucks you dry, eats your soul, and tosses you in the trash without a second thought, leaving a burnt out shell of a human being.

    Advice to Management

    Be more supportive and understanding! Actually invest in your employees who are busting their butts 50+ hours a week to make you money. Reward hard work and top performers who can sell ANYWHERE, not just inner city gimme branches. Be more consistent with expectations, rules, follow through, discipline, promotional criteria and branch comparison. For gods sake! develop a way for employees to have a work life balance. Staff your branches and update your technology. It's 2013, DOS is from the 80s. Jack Taylor needs to get out of his ivory tower and share some of that $6 billion he has with his slaves.

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