Enterprise Rent-A-Car Reviews

Updated August 13, 2015
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3.4
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Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
15 Ratings

Pros
  • I got a lot of really good customer service experience (in 249 reviews)

  • I met so many great people working for Enterprise (in 176 reviews)

Cons
  • No work/life balance if you are married or want to start a family (in 525 reviews)

  • Tough starting out with long hours (in 923 reviews)

More Pros and Cons

42 Employee Reviews

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  1. Enterprise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Warren, MI
    Current Employee - Account Executive in Warren, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    fun work environment, open door policy, opportunity for rapid growth, benefits

    Cons

    work-life balance can vary from branch to branch, however hard work is rewarded


  2. Awesome Place Carer Launcher

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Detroit, MI
    Current Employee - Management Trainee in Detroit, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The people hate you work with are great, and you will learn a lot in a short amount of time.

    Cons

    Can become burned out quickly due to routine, and failure of work life balance

    Advice to Management

    Come up with a better system for airport rotation, work life balance, and commission on what you sale would also be nice.


  3. Fought place to make a career out of

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Assistant in Detroit, MI
    Current Employee - Management Assistant in Detroit, MI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Pros

    Sold foundation for Colleg graduates

    Cons

    very easy to get stuck in the MT program. Work life balance is not an easy task

    Advice to Management

    Better work life balance is very difficult. Expect to work every holiday in a year at least once


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  5. Great Work at Home Opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations Agent in Detroit, MI
    Former Employee - Reservations Agent in Detroit, MI
    Recommends
    Positive Outlook

    I worked at Enterprise Rent-A-Car full-time (More than a year)

    Pros

    Enterprise is a great company to work for! You train and work from your home office, allowing you the flexibility and convenience of home employment.

    Cons

    Must be self motivated and able to work independantly with no supervision.


  6. Helpful (1)

    Job needs a special kind of person

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Rental Agent in Wayne, MI
    Former Employee - Rental Agent in Wayne, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay is good Work From Home Solid Hours Training managers are nice

    Cons

    Training experience was awful Very High Stress Once on your own, you won't feel like you have any managerial support

    Advice to Management

    Fix training and don't throw new employees on to live phone calls so quickly


  7. Management Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Assistant in Detroit, MI
    Former Employee - Management Assistant in Detroit, MI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    You work with a lot of fun young people. If you are good at sales you can earn prizes and money. You learn a lot from the company in your first year of employment.

    Cons

    You are essentially a cog in a machine. If you don't fit their mold they will let you know. If you don't conform to their ways they will break you down until you quit. A lot of politics goes on when it comes time for an employee to move up the ranks. The pay is terrible in the beginning for the amount of hours you work.

    Advice to Management

    Be open to the ideas of your employees and allow them to implement them when running their branch. Who knows their way may just be better than yours. Also do not just tell employees to do something explain to them why the way you do things is the right way business wise. Watch out for your employees more of them are sleeping together than you think. It gets awkward when an employee walks in on their coworkers have sex.


  8. Account Executive - Car Sales Division

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Farmington Hills, MI
    Current Employee - Account Executive in Farmington Hills, MI
    Recommends
    Neutral Outlook

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Pros

    Great opportunities, great people to work with.

    Cons

    Long hours and dealing with the people we have to deal with.


  9. Helpful (1)

    Working at Enterprise was a great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Customer Assistance Representative in Grosse Pointe, MI
    Former Intern - Customer Assistance Representative in Grosse Pointe, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Enterprise Rent-A-Car as an intern (Less than a year)

    Pros

    - The people - The environment - Good training - The manager was awesome

    Cons

    - The hours for interns -


  10. Helpful (1)

    I enjoy the fast pace environment, and servicing our loyal customers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Agent in Detroit, MI
    Current Employee - Service Agent in Detroit, MI
    Recommends
    Positive Outlook

    Pros

    Cleaning the cars are a no-brainer.

    Cons

    The hours are short, and communication at my location could improve.

    Advice to Management

    Communication is key, if we claim to be a team, we should communicate like one.


  11. Helpful (1)

    Solid firm to work for, poor work/life balance.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Management Trainee Intern in Detroit, MI
    Former Intern - Management Trainee Intern in Detroit, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Enterprise Rent-A-Car as an intern (Less than a year)

    Pros

    Time with firm pays off if successful. Fast pace Many opportunities nation wide

    Cons

    Poor work life balance Very corporate culture Compensation does not translate to hours put in



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