Enterprise Rent-A-Car

  www.go.enterprise.com
  www.go.enterprise.com

Enterprise Rent-A-Car Reviews in Los Angeles, CA

Updated November 27, 2014
Updated November 27, 2014
3,227 Reviews
3.2
3,227 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
760 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Highlights

130 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not for the weak

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Los Angeles, CA
    Current Employee - Management Trainee in Los Angeles, CA

    I have been working at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    Management did a great job of vetting potential hirees - the employees here are motivated, outgoing, helpful and as far as I know, a very strong team. Training was fun, the actual day goes by quickly because there is never a moment's rest. Management made it very clear that there is very little work life balance. Everything you used to love about life, kiss it good bye.

    Cons

    Long hours, underpaid (all of this was made clear by management during interview process so that was no surprise). You also get 8 days of PTO during your first year. It is impossible to go on a vacation, even a short weekend one, or to see a doctor AND get all of your errands in. It's a tough life.

    Advice to ManagementAdvice

    Hire more employees and give your current ones a break. I bet if you sent a new person home early at random throughout the week, morale would be very high -- as well as employee retention rate.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Decent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Los Angeles, CA
    Current Employee - Management Trainee in Los Angeles, CA

    I have been working at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    Great working environment
    Awesome management program

    Cons

    Be prepared to work 10 hour shifts

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great training. Poor pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Los Angeles, CA
    Former Employee - Management Trainee in Los Angeles, CA

    I worked at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Awesome training program. I'll forever be grateful for what I learned.

    Cons

    Crazy work hours for low pay.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    A great alternative to joining the military

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Buena Park, CA
    Former Employee - Management Trainee in Buena Park, CA

    I worked at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    Very close and family like co worker environment . In time you learn how to do basically every job a 16 year old could do combined into one so it's excellent learning for somebody who has never had a job.

    Cons

    It's virtually impossible to have work life balance unless you consider hanging with co workers "life". You eventually get used to shunning all your friends out little by little and going to bed at 930 every night if you want decent nights rest to work your 10-11 hour days. The environment feels like a continuation of college, studying and passing tests for promotions that may or may not happen. There is a good chance your manager will be younger than you and will get a power trip telling you to go drive and pick up a customer every time the phone rings which if you work near a strip of auto centers like I did you could find yourself driving half your work days. If you're a young girl you may feel uncomfortable with some of the shady clientel you have to pick up all alone. Oh yeah the job is 100% sales. Sell damage protection or die. And get paid nothing extra if you do sell it well. Top reps get invited to a dinner at a local bar every two months with a buffet style appetizers that are seldom refilled and 2 beers maximum allowance . Everybody wears suits and tries flirting with management in hopes of a promotion so there 40K jobs can turn into 45K jobs . Maybe you should have thought harder about joining the military ? Ha

    Advice to ManagementAdvice

    Get off your high horse with the power trips and your staff will react much smoother . We are all here under the condition we want to eventually manage and lead on our own as well, thus "trainee" in the title . If I hear the phone ring and I answer it I'll go pick the customer up. I don't need a shrill voice yelling at me on top of the suffering that the job already is .

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    All in all, a great company but a lot of hours with little pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Costa Mesa, CA
    Current Employee - Management Trainee in Costa Mesa, CA

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Co workers and management

    Cons

    Low pay for amount of work

    Advice to ManagementAdvice

    If you are looking to higher only college grad pay more based on other experiences as well.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Over worked, Under Paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Ventura, CA
    Current Employee - Management Trainee in Ventura, CA

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    As a fresh college graduate, it was easy to get hired at enterprise. It felt like I was still in college working with all young people. Enterprise is like one big fraternity.

    Cons

    Working 55 hours a week and dealing with impossible customers can slowly steal your soul. I didn't get a collegbe degree to wash cars in a suit.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Good for recent grads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Buena Park, CA
    Current Employee - Management Trainee in Buena Park, CA

    I have been working at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    Job security, benefits, great exposure to public, great place to sharpen teeth.

    Cons

    Long hours low pay for requiring a college degree. The main problem is not so much the pay but more over that you work 50-60 hours a week every week.

    Advice to ManagementAdvice

    Staff rental locations to allow people better work life balance.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Training Program is solid, but your life will be miserable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Santa Ana, CA
    Current Employee - Branch Manager in Santa Ana, CA

    I have been working at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    good experience, you work very hard to move up

    Cons

    you sell your soul to get promoted. everything is a competition and you have no work-life balance.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Overall good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Los Angeles, CA
    Former Employee - Financial Analyst in Los Angeles, CA

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Stability, fun and friendly atmosphere, flexibility,

    Cons

    Limited promotion paths, low pay

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Training is great, but not worth staying too long....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Laguna Niguel, CA
    Current Employee - Assistant Manager in Laguna Niguel, CA

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    You can learn a lot about sales and logistics. Two years here is as good as a Master's Degree for many fortune 500 companies. If you can tolerate the abuse, you could make some money someday.

    Cons

    Work/Life balance are usually awful and there are a lot of people working there who aren't really good enough to promote and aren't worth firing (too expensive). Environment can be a bit cutthroat and the non performing employees are bounced around like a hot potato. I moved up quickly and excelled in the duties, but ultimately the cost of my time and stress wasn't worth the mediocre pay.

    Doesn't Recommend
    No opinion of CEO

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