Enterprise Rent-A-Car
3.0 of 5 2,703 reviews
www.go.enterprise.com Saint Louis, MO 5000+ Employees

Enterprise Rent-A-Car Reviews in Los Angeles, CA

Updated Jul 8, 2014
All Employees Current Employees Only

3.0 112 reviews

                             

69% Approve of the CEO

Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson

Pamela M. (Pam) Nicholson

(13 ratings)

47% of employees recommend this company to a friend
112 Employee Reviews Back to all reviews
in
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    Management feels a sense of entitlement and employees are under paid.

    Senior Account Manager; Rideshare Division (Former Employee)
    Carson, CA

    ProsGood job right out of college. Meet lots of people and made good drinking buddies. Better social perks rather than career. Branch atmosphere is not professional - everyone comes to work hungover.

    ConsUpper management feels a sense of entitlement, especially the Rideshare division out of Carson, CA. Additionally, workers are under paid and taken advantage of. Many previous employees speak of "golden handcuffs" or the "dangled carrot". Promises of advancement, never any action.

    Advice to Senior ManagementWhen multiple employees come to you with a concern about management, try and get to the bottom of the problem rather than ignoring employee feedback. Also, when an entire division has to replace 80% of its employees, take action.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Don't Work Here

    Management Trainee (Current Employee)
    Long Beach, CA

    ProsGood Benefits
    You get to meet new people
    You get to drive nice cars
    You get to learn a lot about the corporate world and all of its pitfalls

    ConsYou will only start out making about $12/hr( oh and that's with a Bachelor Degree)
    You will be worked like a slave.... expect to work about 10-11 hrs/day
    Most people who work at Enterprise drink because they're miserable.... you will be pressured so get prepared
    You have to be fake to move up
    You have to wash cars in fancy suits
    You will not have a life
    People will steal cars from you
    You will move stores a lot
    You will have to work at the airport for about 4 months 12 hour shifts so that means, birthdays, holidays, hot summers, etc.

    Advice to Senior ManagementPay your employees a decent salary and give them a proper work/life balance.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Run

    Manager Trainee (Former Employee)
    Santa Ana, CA

    ProsGood Training Program, Sometimes you get to work with cool people.

    ConsSalary is awful, If you like cleaning cars, driving around angry customers, and trying to sell them extra insurance they dont want then Enterprise is right for you. This by far was the worst job I ever had. I rather be homeless then work there again

    Advice to Senior ManagementHire minimum wage employees to do this job. Kids with college degrees are worth more then these jobs.

    No, I would not recommend this company to a friend

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    4 people found this helpful  

    Sketchy Culture and Bad Pay makes entry level college grads go CRAZY!!!

    Management Trainee (Current Employee)
    Los Angeles, CA

    ProsThe goal of being employed here is to some day be a manager and the position training reflects this. Also, they give you discounts on renting cars from them.

    ConsEVERYONE is a management trainee. That said, who are these people kidding? Do you really think everyone actually buys that they will some day be the one running the show? Let's see, 5 management trainees per location... not sure we're gonna need this many managers. In the mean time, here's $30K a year to do my bidding. The pay will be just enough to barely keep yourself alive until you finally get that promotion. The hours are horrible: 7am-6pm M-F is pretty common, and you'll also be expected to pull shifts on every other Saturday. The culture is nauseating... the regional manager will come by and expect you to go to a "morale building" happy hour after you're done working your 10-13 hour shift so you might see your family before 9pm, he'll strongarm you into donating some of your pennies to the United Way (huge administration fees btw), and expect you to come in to work in a shirt and tie to rent cars. Your bill from the cleaners will be astronomical due to the disparity between your required attire versus requirements of the job , but they deem this worth it since Enterprise is soooo professional compared to HERTZ or ALAMO, who have a nice and neat polo and slacks combo with their logo printed on the shirt. After working here for a very short stint, I hereby refuse to even rent a car from Enterprise, let alone even consider employment with them ever again.

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    bas

    Anonymous Employee (Former Employee)
    Los Angeles, CA

    Prosnice, friendly, co workers are fun

    Consrude customers, not enough cars

    Advice to Senior Managementbe nice to employees and customers

    No, I would not recommend this company to a friend

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    work job i ever had

    Customer Service Representative (Current Employee)
    Los Angeles, CA

    Prosfun people to work with

    Conseverything, long hours, customers, lots of driving and mindless work,

    No, I would not recommend this company to a friend

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    Customer service

    Management Trainee (Current Employee)
    Canoga Park, CA

    ProsYou learn good customer service skills.

    ConsNo opportunity for advancement. Pay is not competitive with any company

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    The only reason you make a decent salary is because you work 50 + hours per week

    Anonymous Employee (Current Employee)
    Long Beach, CA

    Prosgood sales training
    learning experience
    good employee discounts

    Consmove around to different offices all the time
    no work life balance
    hours are awful
    promotions are unfair
    management discipline is not consistent
    sometimes no lunches or breaks

    Advice to Senior ManagementYou need to invest in ALL people and take time to develop EVERY ONE and not just the people who are doing well.

    No, I would not recommend this company to a friend

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    Run for your life!

    Management Trainee (Current Employee)
    El Monte, CA

    ProsERAC is a good stepping stone to have on your resume. Sorry can't think of any more pros than that.

    Cons- horrible pay $11.33/hour
    - no work life balance. Be prepared to lose your social life.
    - employee turnover is super high. People drop like flies here.

    Advice to Senior ManagementStop taking advantage of your employees. Give employees breaks which are required by law (ie 15 breaks). Stop lying to employees about promotions that will never happen

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Stay away from Enterprise Rent-A-Car!

    Management Trainee (Current Employee)
    Laguna Niguel, CA

    ProsIt looks good on your resume. Future employees know Enterprise works you to the bone: 10 hours a day, 6 days a week. You learn how to market yourself to accounts, deal with difficult customers, and appreciate a normal work week with future jobs. Overall, I feel that you do gain marketable skills such as sales, customer service, marketing and management. You meet people from all over the area to network and make friends.

    ConsNo work and personal life balance. 7am until 6:30pm are normal work hours. You get no respect from customers. You ruin nice clothes and shoes washing cars and running around sweating.

    Advice to Senior ManagementListen to the trainees. Try to motivate and inspire them more when they are burnt out.

    No, I would not recommend this company to a friend

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Enterprise Rent-A-Car – Why Work for Us?

This is where it all starts. When you join us at Enterprise Rent-A-Car, you'll be part of an industry leader with a rich history. The Enterprise Rent-A-Car brand is owned by St. Louis based Enterprise Holdings, a… Full Overview

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Glassdoor is your free inside look at Enterprise Rent-A-Car reviews and ratings in Los Angeles, CA — including employee satisfaction and approval rating for Enterprise Rent-A-Car CEO Pamela M. (Pam) Nicholson. All 112 reviews posted anonymously by Enterprise Rent-A-Car employees.