Enterprise Rent-A-Car

www.go.enterprise.com

Enterprise Rent-A-Car Reviews in Los Angeles, CA

Updated January 13, 2015
Updated January 13, 2015
3,363 Reviews
3.2
3,363 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
819 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Highlights

135 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to get experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Camarillo, CA
    Former Employee - Management Trainee in Camarillo, CA

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Meet new people from all walks of life, Gain experience that will help build your resume.

    Cons

    Too many cliques. Upper management only considers the cool kids, the job can be dangerous (you drive all day), washing cars in suits sucks

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company for young people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Management Trainee in Culver City, CA
    Former Employee - Sales Management Trainee in Culver City, CA

    I worked at Enterprise Rent-A-Car as an intern (less than an year)

    Pros

    Enterprise encourages healthy competition and has great management. They teach you a lot about sales; there is a heavy emphasis on selling insurance. It is a great company for a first job.

    Cons

    The pay is not very good and the hours are very long.

    Advice to ManagementAdvice

    Encourage upward mobility and have more insensitive programs.

    No opinion of CEO
  3. 2 people found this helpful  

    Hard Work NO PAY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in San Gabriel, CA
    Current Employee - Assistant Manager in San Gabriel, CA

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    The opportunity for growth is there... if you are ok with working til you cant anymore and getting paid slave wages. The people I have worked with for the most part are awesome the company does a good job of finding competitive hungry employees who have the natural ability to achieve. THe whole training and management process is in essence just a giant weed out, if you can cope with being told you're being paid well when your not and getting overworked to struggle to live with the hope of being promoted high enough to make good money then this place is for you. Just need to know the dream is a lot farther than the reality. Not many people get to Area Manager in less than 5-6 years and you see mid level five figures until you climb that high. Great for the resume and great for the experience, horrible for the ride.

    Cons

    Disgruntled customers, being set up to fail, being told that customer service is everything, when the idea of the company is get a customer in the door and get the car later. Many a time I have had to talk someone down because of a 1-2 hour wait it is awful. Been cussed out numerous times, for things I felt awful for doing and I just have to keep smiling. Also being sugarcoated into thinking my hard work is worth what they pay, my damn college debt is more than my yearly salary (uhhhhhhhh, irony we need a degree here).

    Advice to ManagementAdvice

    Stop being so top heavy. The reason you make so much is because the troops are out there weathering the storm. This isn't a frat just cause you paid your dues doesn't mean you deserve salaries that thrump mine by 7-8 fold.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Hard work, little pay, good for resume

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Ventura, CA
    Former Employee - Management Trainee in Ventura, CA

    I worked at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    resume builder, meet good people, competitive

    Cons

    favoritism for promotions, either your in with the cool kids or your out, bad customers, you will be tasked with repossessing cars, driving too much, driving can be hazardous to your health, little to no pay increase once you grill and get promoted.

    Advice to ManagementAdvice

    listen to your employees and quit playing favorites.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great company, people and culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Huntington Beach, CA
    Former Employee - Branch Manager in Huntington Beach, CA

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Outstanding team environment with great people. As an employee, you sell, learn how to run a business and are trained and managed by people, who've done exactly what you're doing, throughout their career.

    Cons

    Sometimes you have to get your hands dirty. As a team member, you're expected to do what it takes to get the job done. This can include washing cars, working long hours and going above and beyond. I liked it, but not for everyone.

    Advice to ManagementAdvice

    Sell more dub.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Place To Kick Off Your Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Los Angeles, CA
    Former Employee - Assistant Manager in Los Angeles, CA

    I worked at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Everyone is a recent college graduate so your coworkers are fun to be around and intelligent. Enterprise offers a great learning experience. You learn how to run a small business. Being successful at Enterprise looks great on your resume, and shows that you have good sales experience.

    Cons

    Customers can be degrading, and the company is so focused on a high customer service rating that they sometimes sacrifice the employee in the process.

    You will move to several different branches per year. It's great because you'll meet more employees, but bad because of traffic in LA.

    Recommends
    No opinion of CEO
  8.  

    Good places to learn than move on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Fullerton, CA
    Current Employee - Assistant Manager in Fullerton, CA

    I have been working at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Great people, everyone is hardworking

    Cons

    Low pay considering all that the work that is compacted into one day

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Long Beach, CA
    Former Employee - Management Trainee in Long Beach, CA

    I worked at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Good training process that allows freedom for you to make your own decisions. Everyone is promoted from within and everyone starts as a management trainee. At Enterprise you get the opportunity to build your skills in sales.

    Cons

    High turnover and must be okay with constantly changing offices.

    Advice to ManagementAdvice

    Listen to your employees

  10.  

    Overly hyped position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Fullerton, CA
    Former Employee - Management Trainee in Fullerton, CA

    I worked at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    Great experience in sales. You get to format your sales pitch according to each situation and management is willing to help you realize what you could have done differently when rejected. Great people and great benefits, just didn't personally enjoy selling just to sell. Would prefer a company who's brand is easier to stand behind.

    Cons

    No work-life balance as they say. You work very long hours and have hardly any time to take care of personal matters. If you are not looking to stay in sales long term, this is not the job for you. Even after you've completed your management training program, your next step still includes sales. And after that, sales. It is very hard to move into corporate positions even though they make it seem like it is simple. Very under paid!

    Advice to ManagementAdvice

    Pay your employees more! There is no commission, yet you have high expectations of sales and long hours. Very hard to stay motivated when you could easily make more working half the hours waiting tables.

    No opinion of CEO
  11.  

    Management feels a sense of entitlement and employees are under paid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager; Rideshare Division in Carson, CA
    Former Employee - Senior Account Manager; Rideshare Division in Carson, CA

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Good job right out of college. Meet lots of people and made good drinking buddies. Better social perks rather than career. Branch atmosphere is not professional - everyone comes to work hungover.

    Cons

    Upper management feels a sense of entitlement, especially the Rideshare division out of Carson, CA. Additionally, workers are under paid and taken advantage of. Many previous employees speak of "golden handcuffs" or the "dangled carrot". Promises of advancement, never any action.

    Advice to ManagementAdvice

    When multiple employees come to you with a concern about management, try and get to the bottom of the problem rather than ignoring employee feedback. Also, when an entire division has to replace 80% of its employees, take action.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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