Enterprise Rent-A-Car

  www.go.enterprise.com
  www.go.enterprise.com

Enterprise Rent-A-Car Reviews in Los Angeles, CA

Updated December 16, 2014
Updated December 16, 2014
3,247 Reviews
3.2
3,247 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
767 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Highlights

131 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company, people and culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Huntington Beach, CA
    Former Employee - Branch Manager in Huntington Beach, CA

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Outstanding team environment with great people. As an employee, you sell, learn how to run a business and are trained and managed by people, who've done exactly what you're doing, throughout their career.

    Cons

    Sometimes you have to get your hands dirty. As a team member, you're expected to do what it takes to get the job done. This can include washing cars, working long hours and going above and beyond. I liked it, but not for everyone.

    Advice to ManagementAdvice

    Sell more dub.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Place To Kick Off Your Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Los Angeles, CA
    Former Employee - Assistant Manager in Los Angeles, CA

    I worked at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Everyone is a recent college graduate so your coworkers are fun to be around and intelligent. Enterprise offers a great learning experience. You learn how to run a small business. Being successful at Enterprise looks great on your resume, and shows that you have good sales experience.

    Cons

    Customers can be degrading, and the company is so focused on a high customer service rating that they sometimes sacrifice the employee in the process.

    You will move to several different branches per year. It's great because you'll meet more employees, but bad because of traffic in LA.

    Recommends
    No opinion of CEO
  3.  

    Good places to learn than move on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Fullerton, CA
    Current Employee - Assistant Manager in Fullerton, CA

    I have been working at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Great people, everyone is hardworking

    Cons

    Low pay considering all that the work that is compacted into one day

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Long Beach, CA
    Former Employee - Management Trainee in Long Beach, CA

    I worked at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Good training process that allows freedom for you to make your own decisions. Everyone is promoted from within and everyone starts as a management trainee. At Enterprise you get the opportunity to build your skills in sales.

    Cons

    High turnover and must be okay with constantly changing offices.

    Advice to ManagementAdvice

    Listen to your employees

  6.  

    Overly hyped position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Fullerton, CA
    Former Employee - Management Trainee in Fullerton, CA

    I worked at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    Great experience in sales. You get to format your sales pitch according to each situation and management is willing to help you realize what you could have done differently when rejected. Great people and great benefits, just didn't personally enjoy selling just to sell. Would prefer a company who's brand is easier to stand behind.

    Cons

    No work-life balance as they say. You work very long hours and have hardly any time to take care of personal matters. If you are not looking to stay in sales long term, this is not the job for you. Even after you've completed your management training program, your next step still includes sales. And after that, sales. It is very hard to move into corporate positions even though they make it seem like it is simple. Very under paid!

    Advice to ManagementAdvice

    Pay your employees more! There is no commission, yet you have high expectations of sales and long hours. Very hard to stay motivated when you could easily make more working half the hours waiting tables.

    No opinion of CEO
  7.  

    Management feels a sense of entitlement and employees are under paid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager; Rideshare Division in Carson, CA
    Former Employee - Senior Account Manager; Rideshare Division in Carson, CA

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Good job right out of college. Meet lots of people and made good drinking buddies. Better social perks rather than career. Branch atmosphere is not professional - everyone comes to work hungover.

    Cons

    Upper management feels a sense of entitlement, especially the Rideshare division out of Carson, CA. Additionally, workers are under paid and taken advantage of. Many previous employees speak of "golden handcuffs" or the "dangled carrot". Promises of advancement, never any action.

    Advice to ManagementAdvice

    When multiple employees come to you with a concern about management, try and get to the bottom of the problem rather than ignoring employee feedback. Also, when an entire division has to replace 80% of its employees, take action.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Overworked. False Promises. No life. Teaches you how to be a liar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Los Angeles, CA
    Former Employee - Management Trainee in Los Angeles, CA

    I worked at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    other companies you apply for appreciate that you were able to get through the Eprise Hazing, so they think you are tough enough to work anywhere.

    Cons

    cant go to the bathroom when you want. customers are rude. long hours with minimal breaks to breathe

    Doesn't Recommend
    No opinion of CEO
  9.  

    This company treated me very well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee Intern in Los Angeles, CA
    Former Employee - Management Trainee Intern in Los Angeles, CA

    I worked at Enterprise Rent-A-Car as an intern (less than an year)

    Pros

    Very formal training program
    Booked a hotel room for all interns right next to training center
    Opportunity to move up very fast in the company
    Great co-workers, all young and graduated from college

    Cons

    Low pay
    Very long hours (can be in the upper 50s)
    Minimal work/life balance
    Managers tend to play favorites and this hurts some employees' performances

    Advice to ManagementAdvice

    Pay your employees a bit more so people will be more motivated to sell better and practice high quality customer service.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Enterprise was a great experience. It helped me to gain more customer service knowledge and patience with others.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in West Hollywood, CA
    Current Employee - Customer Service Representative in West Hollywood, CA

    I have been working at Enterprise Rent-A-Car part-time (more than an year)

    Pros

    The professionalism of the company and all my co-workers to great to work with.

    Cons

    Drivers and maintenence staff were not completely respected, in my opinion. Often overworked.

    Advice to ManagementAdvice

    Offer benefits to "part time employees" also - 30+ hours

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Good first experience for an entry-level position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Lake Forest, CA
    Current Employee - Management Trainee in Lake Forest, CA

    I have been working at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    -Great co workers
    -Learn how to run a business
    -Learn how to work hard and speak to different types of people

    Cons

    -10 to 12 hour days, 60 hour work weeks

    Advice to ManagementAdvice

    work harder and sacrifice more for those who work under you

    Recommends
    Positive Outlook
    No opinion of CEO

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