Enterprise Rent-A-Car

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137 Employee Reviews Back to all Reviews

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  1.  

    Overly hyped position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Fullerton, CA
    Former Employee - Management Trainee in Fullerton, CA

    I worked at Enterprise Rent-A-Car full-time (less than a year)

    Pros

    Great experience in sales. You get to format your sales pitch according to each situation and management is willing to help you realize what you could have done differently when rejected. Great people and great benefits, just didn't personally enjoy selling just to sell. Would prefer a company who's brand is easier to stand behind.

    Cons

    No work-life balance as they say. You work very long hours and have hardly any time to take care of personal matters. If you are not looking to stay in sales long term, this is not the job for you. Even after you've completed your management training program, your next step still includes sales. And after that, sales. It is very hard to move into corporate positions even though they make it seem like it is simple. Very under paid!

    Advice to ManagementAdvice

    Pay your employees more! There is no commission, yet you have high expectations of sales and long hours. Very hard to stay motivated when you could easily make more working half the hours waiting tables.

    No opinion of CEO
  2.  

    Management feels a sense of entitlement and employees are under paid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager; Rideshare Division in Carson, CA
    Former Employee - Senior Account Manager; Rideshare Division in Carson, CA

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Good job right out of college. Meet lots of people and made good drinking buddies. Better social perks rather than career. Branch atmosphere is not professional - everyone comes to work hungover.

    Cons

    Upper management feels a sense of entitlement, especially the Rideshare division out of Carson, CA. Additionally, workers are under paid and taken advantage of. Many previous employees speak of "golden handcuffs" or the "dangled carrot". Promises of advancement, never any action.

    Advice to ManagementAdvice

    When multiple employees come to you with a concern about management, try and get to the bottom of the problem rather than ignoring employee feedback. Also, when an entire division has to replace 80% of its employees, take action.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Overworked. False Promises. No life. Teaches you how to be a liar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Los Angeles, CA
    Former Employee - Management Trainee in Los Angeles, CA

    I worked at Enterprise Rent-A-Car full-time (more than a year)

    Pros

    other companies you apply for appreciate that you were able to get through the Eprise Hazing, so they think you are tough enough to work anywhere.

    Cons

    cant go to the bathroom when you want. customers are rude. long hours with minimal breaks to breathe

    Doesn't Recommend
    No opinion of CEO
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  5.  

    You'll meet great people and learn a ton - but you will be poor and have no work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Branch Rental Manager in Los Angeles, CA
    Former Employee - Assistant Branch Rental Manager in Los Angeles, CA

    I worked at Enterprise Rent-A-Car full-time (more than a year)

    Pros

    They'll hire you straight out of college with no experience. A lot of employers are very familiar with the extensive sales and management training they provide, so if you can tough it out and make it to management, it looks great on a resume.

    Cons

    You're going to give up all hopes of having a work/life balance for literally nothing in compensation. As far as management, you'll either be lucky and have someone great - or you'll have someone terrible and your daily life will be hell. You'll also get yelled at and berated by customers everyday. To this day, I cannot believe the things people have the nerve to say to someone just trying to help them/do their job.

    Advice to ManagementAdvice

    Be kind - you were there once too.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    A great out of college introduction to corporate America.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Rental Manager in Long Beach, CA
    Former Employee - Branch Rental Manager in Long Beach, CA

    I worked at Enterprise Rent-A-Car full-time (more than 5 years)

    Pros

    They do a great job of teaching you how to effectively run your own business all the while teaching you the basics of sales and marketing.

    Cons

    You're just a number -- easily replaced. You will clean cars in suits and ties. You will buy at least 3 pairs of shoes a year and you will need to fake it to make it.

    Advice to ManagementAdvice

    I'm sure they're doing just fine...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    This company treated me very well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Management Trainee Intern in Los Angeles, CA
    Former Intern - Management Trainee Intern in Los Angeles, CA

    I worked at Enterprise Rent-A-Car as an intern (less than a year)

    Pros

    Very formal training program
    Booked a hotel room for all interns right next to training center
    Opportunity to move up very fast in the company
    Great co-workers, all young and graduated from college

    Cons

    Low pay
    Very long hours (can be in the upper 50s)
    Minimal work/life balance
    Managers tend to play favorites and this hurts some employees' performances

    Advice to ManagementAdvice

    Pay your employees a bit more so people will be more motivated to sell better and practice high quality customer service.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    The people I worked with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Monterey Park, CA
    Former Employee - Management Trainee in Monterey Park, CA

    I worked at Enterprise Rent-A-Car full-time (less than a year)

    Pros

    They really take care of you and with good performance it is easy to get promoted.

    Cons

    Didn't like selling things that customers really do not need.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    The co-workers are wonderful. The supervisor is the best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Driver in Los Angeles, CA
    Current Employee - Part Time Driver in Los Angeles, CA

    I have been working at Enterprise Rent-A-Car part-time (more than a year)

    Pros

    You drive new cars all over the state. You have a flexible schedule. You get paid direct deposit. After six years you are vested in the 401(k) plan. You get great car discounts, both for renting and buying. You can change your days off. After one year you can participate in time off, paid. Your day is usually finished before rush hour.

    Cons

    The traffic. The pay is not the greatest. The benefits are minimal. No holidays paid.

    Advice to ManagementAdvice

    There needs to be more opportunities to move up in the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Job to no where

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MIT in Pomona, CA
    Former Employee - MIT in Pomona, CA

    I worked at Enterprise Rent-A-Car full-time (less than a year)

    Pros

    Easy job with lots of training and support.
    Very exciting atmosphere and culture.
    Lots of down time if you are into that sort of thing.

    Cons

    "Sales" of protection can be given away by assistant and branch managers depending on who they like.
    Long hours.
    Insurance Customers are always in a very bad mood

    Advice to ManagementAdvice

    Be more upfront

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Enterprise was a great experience. It helped me to gain more customer service knowledge and patience with others.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in West Hollywood, CA
    Current Employee - Customer Service Representative in West Hollywood, CA

    I have been working at Enterprise Rent-A-Car part-time (more than a year)

    Pros

    The professionalism of the company and all my co-workers to great to work with.

    Cons

    Drivers and maintenence staff were not completely respected, in my opinion. Often overworked.

    Advice to ManagementAdvice

    Offer benefits to "part time employees" also - 30+ hours

    Recommends
    Positive Outlook
    No opinion of CEO

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