Enterprise Rent-A-Car

www.go.enterprise.com

Enterprise Rent-A-Car Reviews

Updated January 23, 2015
Updated January 23, 2015
3,363 Reviews
3.2
3,363 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
819 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Excellent

    Current Employee - Driver in West Columbia, SC
    Current Employee - Driver in West Columbia, SC

    I have been working at Enterprise Rent-A-Car part-time (less than an year)

    Pros

    Really nice people to work for.

    Cons

    Hours vary from week to week.

  2.  

    Great place to start a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Manager
    Former Employee - Area Manager

    I worked at Enterprise Rent-A-Car full-time (more than 8 years)

    Pros

    upward mobility, great training, they hire without experience.

    Cons

    demanding work, not great for people that are not self motivated.

    Advice to ManagementAdvice

    all performance based no tenure.

    Recommends
    Positive Outlook
  3.  

    Great Networking Opp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    People are great
    Working harder prompts smarter thinking
    Great Resume builder
    Bonuses are great

    Cons

    Bonuses are factored into overall salary. Ex. $38000/year salary includes bonuses and any other "additional pay".
    Washing vehicles in professional dress. Suit, tie, and dress shoes. Females: Dresses and high heels.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great place to start a sales career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee Intern in Birmingham, AL
    Former Employee - Management Trainee Intern in Birmingham, AL

    I worked at Enterprise Rent-A-Car

    Pros

    Office culture, training, promotions, benefits, opportunities

    Cons

    Work-life balance, low pay, time-off policies, washing cars, long hours

    Advice to ManagementAdvice

    Increase compensation a little bit.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Fun and friendly place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Bergen, NJ
    Current Employee - Intern in Bergen, NJ

    I have been working at Enterprise Rent-A-Car

    Pros

    Encouraging work environment.
    Challenging and highly educational work
    Employees learn how to run a successful business
    Enterprise looks like magical 24 carat golden dust on a resume.

    Cons

    Work/Life balance = Almost non-existent...if you have no time management skills...and still could be much better even if you do.

    It's Not a 9-5 folks! Try 7:30am-6pm instead!...
    I think the company is working hard to relieve it's employees by shifting and rotating them. As large as this company is, it does care about it's employees and it's customers. Are employees still replaceable? Yes...but only those who are collecting money without even putting in the minimum effort required.

    Advice to ManagementAdvice

    The best managers that I've had were insanely cool, funny, goofy, relaxed, humble, and caring. They were still the boss without having to remind everyone of that every second...and I haven't seen that so frequently in companies besides Enterprise...not that they don't exist. My area manager and even the Regional VP takes phone calls, helps customers, and washes cars like an intern or management trainee would. It's admirable to see that because these are people who make six figures and are humble about it! Moreover, they lead by example...therefore anything they would ask of me is something I know that they would do themselves.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    management trainee intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car

    Pros

    This position was an awesome experience. It provided a lot of chances to network, which in turn gave many other opportunities .

    Cons

    sometimes the hours could feel a little long, but it the end it was worth it. Every job will come with long hours I feel.

  8.  

    We Work Hard and Reward Hard Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Enterprise Rent-A-Car full-time

    Pros

    At Enterprise you have the chance to take your career any direction you want it to go. Everyone starts off at the same level and has a chance to take their career in any direction they want to go.

    Cons

    The hours are long but they tell you that up front. If you are someone who is willing to work hard to have a better Oppurtunity down the road then you will do well.

    Advice to ManagementAdvice

    Those that don't do well often lack mentors that are able to guide them in the right direction. The training program is top notch. However, having great mentors will be the key to anyone's career sucess.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Looks better on resumé

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Rental Manager in Houston, TX
    Former Employee - Branch Rental Manager in Houston, TX

    I worked at Enterprise Rent-A-Car

    Pros

    Meet great people
    Can have some fun
    Make some good money

    Cons

    Staffing
    Hours
    Staffing
    Micromanaged
    Did I mention Staffing
    Work life balance nonexistent
    Not given all then tools needed to succeed

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    great place to start

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Pros

    great place to learn selling and customer service

    Cons

    a lot of horizontal movement, but there is a bottleneck past store management

  11.  

    Build great professional experience, but you'll work harder than most sales jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee Intern
    Former Employee - Management Trainee Intern

    I worked at Enterprise Rent-A-Car

    Pros

    Great culture, supportive team, not your typical desk job, great experience for customer service and sales. You can work up the corporate ladder pretty quickly even as a new grad.

    Cons

    Long hours, not much work-life balance, no immediate commission structure, tough job for customer service.

    Advice to ManagementAdvice

    Add commission-based compensation to sales.

    Recommends
    Positive Outlook
    No opinion of CEO

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