Enterprise Rent-A-Car Reviews

Updated July 1, 2015
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3.2
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Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
1,006 Ratings

Pros
  • I got a lot of really good customer service experience (in 249 reviews)

  • I met so many great people working for Enterprise (in 176 reviews)

Cons
  • No work/life balance if you are married or want to start a family (in 525 reviews)

  • Tough starting out with long hours (in 923 reviews)

More Pros and Cons

3,874 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (6)

    Management Trainee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The on the job and classroom training that you will gain from this program is invaluable. I would recommend any young graduate looking to get into sales or management to go through this program.

    Cons

    There are long hours, you will be washing a car in a suit, you will most likely have to work at an airport location which will subject you to working nights, early morning, outside in harsh conditions, and on holidays and weekends. With that being said, I still do not regret the training that I have taken away from this experience.

    Advice to Management

    Create more short term goals and small wins for management trainees like bonuses or little ways for them to earn commission while they are training for advancement.


  2. Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Saint Louis, MO
    Former Employee - Director in Saint Louis, MO

    I worked at Enterprise Rent-A-Car full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, strong management, fantastic focus on customer service

    Cons

    Work life balance can be a challenge

    Advice to Management

    Always remember the mission statement


  3. Great place to learn tools to succeed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Santa Maria, CA
    Former Employee - Branch Manager in Santa Maria, CA

    I worked at Enterprise Rent-A-Car full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Lots of fun people to work with. Good training program

    Cons

    Lots of hours spent working. You can feel burnt out at times


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Management Trainee, Assistant Manager, Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Enterprise offers real world experience that truly is invaluable. Their management team and training program will prepare you to interact with people from all walks of life.

    Cons

    Very long work hours. Pressured into selling a product customers may not need. Micro Transactions all day every day.

    Advice to Management

    Don't lose sight of your moto. Invest in your people and profits will follow. When you are working 50+ hours a week, a work life balance can be tough to find.


  6. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee Intern in Charleston, SC
    Current Employee - Management Trainee Intern in Charleston, SC

    I have been working at Enterprise Rent-A-Car full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A very well rounded company. They always hire from within so there is usually no worry about anyone coming in from the outside and taking an promotable position.

    Cons

    They days are long and the work can be tiring, but what job isn't? It can be difficult to manage home life and work life.

    Advice to Management

    I have no advice to management, the company is ran perfectly fine, and I don't think there is anything they could do better.


  7. Management trainee

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time

    Pros

    People, awards, performanced based, great culture

    Cons

    Hours, clean cars, long days, management structure


  8. great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car (More than 3 years)

    Pros

    great pay for college grad. amazing training

    Cons

    long hours. work life balance takes time to adjust to.


  9. Enterprise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They offer competitive salaries, great benefits and job security. This company has integrity and there always seems to be free meals and happy hours at the companies cost.

    Cons

    It is a 50 hour work week so you will work long hours every day and are required to work weekends as well.


  10. Good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good people, solid training, great experience, good promotion opportunities

    Cons

    Long hours, cleaning cars in suits, horrible customers, having to make everyone happy at all costs

    Advice to Management

    Stop making ESQI the most important thing, the job would be so much more fun and profitable without it.


  11. Great Company to Start your Career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Miami, FL
    Current Employee - Management Trainee in Miami, FL

    I have been working at Enterprise Rent-A-Car full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company provides great learning and growth opportunities! They really teach you how to run your own business!

    Cons

    You are set to work 49 hours per week from the start! You end up working some 50 to 52 Hours.

    Advice to Management

    Keep it up! You have a great program, a great team. You set the expectation for the hours and although at first it seems like too much, you get used to it. We work hard and reward hard work!



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