Enterprise Rent-A-Car

www.go.enterpriseholdings.com
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Enterprise Rent-A-Car Reviews

Updated March 4, 2015
Updated March 4, 2015
3,527 Reviews
3.2
3,527 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
877 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good training, great responsibility, stretch your abilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Rental Manager
    Current Employee - Branch Rental Manager

    I have been working at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    I started older than many of my coworkers, and had a few jobs before Enterprise, and was surprised at some of the complaints about the workload. Yes, you will work hard, and you will be stretched in your ability. But the rewards and potential for upward advancement are there. I have never been asked to do anything "questionable" and management has always stressed being ethical and honest. And from a personal perspective, if you can't sell without being honest, you don't deserve the title of salesperson. I receive all the support I could need from administration and management. A great place to work if you are willing to put in a little effort.

    Cons

    The hours are long, and sometimes you are very very tired at the end of the day. The compensation at lower levels is low, but designed to make you hungry for advancement and motivate you to improve.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Great Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Phoenix, AZ
    Current Employee - Management Trainee in Phoenix, AZ

    I have been working at Enterprise Rent-A-Car

    Pros

    Great training program, clear expectations, clear goals, sales experience.

    Cons

    Stressful sales, high quotas, high turnover, poor work environment at times.

    Advice to ManagementAdvice

    Work-life balance needs updating, hourly wage to be raised, create more professional office culture.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    I enjoy the fast pace environment, and servicing our loyal customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Agent in Detroit, MI
    Current Employee - Service Agent in Detroit, MI

    I have been working at Enterprise Rent-A-Car

    Pros

    Cleaning the cars are a no-brainer.

    Cons

    The hours are short, and communication at my location could improve.

    Advice to ManagementAdvice

    Communication is key, if we claim to be a team, we should communicate like one.

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee Intern in Houston, TX
    Current Employee - Management Trainee Intern in Houston, TX

    I have been working at Enterprise Rent-A-Car

    Pros

    Hands-on experience
    Great teamwork
    Friendly managerment

    Cons

    Long hours
    Competive environment
    Low work/life balance
    Low pay

    Advice to ManagementAdvice

    Reduce long work hours
    Take shifts

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to begin career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car

    Pros

    Multiple promotions, good team environment

    Cons

    Work life balance was very dependent on staffing and management. Often, offices were "short staffed" with no intent to hire additional employees.

    Approves of CEO
  7.  

    When I first started working for the company I loved it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Agent in Fredericksburg, VA
    Former Employee - Service Agent in Fredericksburg, VA

    I worked at Enterprise Rent-A-Car part-time (less than a year)

    Pros

    Its great if your looking for something part-time

    Cons

    Service Agents get looked down on by management.

    Advice to ManagementAdvice

    Treat ALL individuals employeed with the company the same.

    Recommends
    Neutral Outlook
  8.  

    Great team environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee Intern in Baltimore, MD
    Current Employee - Management Trainee Intern in Baltimore, MD

    I have been working at Enterprise Rent-A-Car

    Pros

    Love that everyone is there to work towards the same goal and be team player

    Cons

    Too much movement in management doesn't allow team to get comfortable

    Advice to ManagementAdvice

    Be more stable

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Exhausting, but enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PT Service Agent in Davenport, IA
    Current Employee - PT Service Agent in Davenport, IA

    I have been working at Enterprise Rent-A-Car part-time (more than a year)

    Pros

    This company is family-oriented, giving time off as needed when family emergencies arise.

    Cons

    This company tends to hire right out of college, so it's largely a very young group of manager trainees and managers often lacking life experience and maturity. Service agent positions tend toward being very hard (as in, not difficult, but physically challenging) work for the money.

    Advice to ManagementAdvice

    While you may want the face of the company to be fresh-faced youngsters, due diligence at making certain your trainees are mature enough to handle the responsibilities will pay for itself.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great job out of school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Assistant in Pittsburgh, PA
    Current Employee - Management Assistant in Pittsburgh, PA

    I have been working at Enterprise Rent-A-Car full-time (more than a year)

    Pros

    Learn a lot about the industry. Great company to learn how to really sale and being a manager. Also gain a ton of entrepreneurial skills. A lot of people who leave enterprise tend to start their own business.

    Cons

    Tons of hours. No work life balance.

    Advice to ManagementAdvice

    Stop promoting people who only been with the company six months. Make them work for it. What happens is these people (females) get promoted and half the time have absolutely no idea of what they are doing after they get promoted.

    Recommends
    Neutral Outlook
  11.  

    Love the company but working there can be stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Coordinator in Saint Louis, MO
    Former Employee - Management Coordinator in Saint Louis, MO

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Enterprise has a great training program and good management. They reward you for your hard work and there is opportunity for growth since they only promote people from within the company and try not to hire anyone who didn't start at the company as a Management Trainee. Therefore all the high up people are super nice to every single employee. The company likes to sponsor happy hours too!

    Cons

    You have to work some ridiculous hours and even weekends if you want to be successful at Enterprise and it can get very stressful. The schedule is very inflexible due to always being short staffed (purposely). They start you out with low salary to motivate you to get promoted and once you're done with the training program and do get promoted they bump up your pay -and you can definitely make a nice amount if you stay in sales- but the hours you work and the stress can increase with that as well.

    Advice to ManagementAdvice

    Hire more people, especially in sales support!! Your customers will thank you :)

    Recommends
    Neutral Outlook

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