Enterprise Rent-A-Car Reviews

Updated March 26, 2015
3609 reviews filtered by
  • Any Location
  • Any Job Title
3.2
3,609 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
921 Ratings

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)

Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Manager assistant assist managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Assistant in Atlanta, GA
    Current Employee - Manager Assistant in Atlanta, GA

    I have been working at Enterprise Rent-A-Car

    Pros

    Great start out of college

    Cons

    Retail..long hours..wash cars... But they want u to dress nice ?

    Advice to ManagementAdvice

    Too many wannabe cheifs not enough Indian s

    Recommends
    Positive Outlook
    Approves of CEO
  2. Awesome Career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at Enterprise Rent-A-Car

    Pros

    Amazing people, training, opportunity to grow. A fun culture, where you get support from your team and so many employees. I love the company values! I've learned a ton about business and how to work w/people.

    Cons

    It's hard work. You have to be driven to perform and be successful. If you are the company can take you far.

    Advice to ManagementAdvice

    Always stay focused on the company values!

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Rental Manager in Jacksonville, FL
    Current Employee - Area Rental Manager in Jacksonville, FL

    I have been working at Enterprise Rent-A-Car full-time (more than 8 years)

    Pros

    Work is rewarded and salary can be endless.

    Cons

    Hard work and long hours.

    Advice to ManagementAdvice

    NONE

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good company to work for

    Current Employee - Service Agent
    Current Employee - Service Agent

    I have been working at Enterprise Rent-A-Car

    Pros

    Good company for starting your career in sales

    Cons

    They require a lot of hours if you aren't full time.

    Recommends
    Approves of CEO
  6. Great company to start your career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Arlington, VA
    Former Employee - Management Trainee in Arlington, VA

    I worked at Enterprise Rent-A-Car full-time (more than a year)

    Pros

    They provide great training that is highly valued by other companies.

    Cons

    Long hours, 50+ per week

    Advice to ManagementAdvice

    More promotional opportunities are needed.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Overall, great company. You can advance quickly if you're willing to put in the effort.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time (more than a year)

    Pros

    Vacation, pay plans, coworkers, accounts, and all the different cars are awesome!

    Cons

    Long hours, working weekends, and constantly being short staffed can leave you burnt out.

    Advice to ManagementAdvice

    Please for the love of God, hire more people. Asking two people to roll 40+ cars in three hours on a Saturday is insane.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Area manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Manager in Denver, CO
    Former Employee - Area Manager in Denver, CO

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    The pay was great if you could make an impact on the bottom line. Additionally, the training was very valuable. They let you learn on the job.

    Cons

    The job required a lot of time. Frequently you and your teams would be working very early and very late to solve logistics problems.

    Advice to ManagementAdvice

    I think the management staff knows what they are doing. I would encourage them to always look for new opportunities to push their people's careers forward.

    Recommends
    Positive Outlook
    Approves of CEO
  9. This company has a great work environment and friendly co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part-time Driver in Grand Rapids, MI
    Former Employee - Part-time Driver in Grand Rapids, MI

    I worked at Enterprise Rent-A-Car

    Pros

    You always have a good time while at work. You are in one big family almost. Very flexible with work schedules.

    Cons

    Things sometimes change, from the beginning of the day. But that is to be expected when customers are renting cars every time of the day.

    Advice to ManagementAdvice

    You are doing a great job with managing. Might look at compensation a little more though.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful

    Great, but ever evolving company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Los Angeles, CA
    Former Employee - Branch Manager in Los Angeles, CA

    I worked at Enterprise Rent-A-Car full-time (more than 8 years)

    Pros

    Enterprise is, and is repeatedly recognized as, a great company to start your career. Assuming you have a top notch management team, you will learn the basic sales process and fundamentals of running a business. There is no such thing as "tenure", so promotions are merit based and they promote from within. If you have great numbers, are mobile and willing to relocate, you can advance quickly. There are several departments and career paths to take after you succeed in the rental branches. You earn Paid-Time-Off, but need to request it at least two weeks in advance. If staffing is an issue, your request will likely be denied. The medical benefits are great, with lots of options.

    Cons

    Everyone is expected to work long hours. With most employees starting directly out of college, it can be a difficult transition to work between 49-55hrs per week, usually at least 6 days. Other than small prizes for contests, the pay for Management Trainees is low, even though they are expected to generate revenue with strong sales performance. Another downside is that several locations require the employees to clean the cars themselves. Washing and vacuuming cars while wearing a suit in high temperatures can be a burden. Since Managers are paid based on the bottom line, they look to cut costs ANYWHERE they can, and this includes their car wash expense. A common complaint among employees is the terrible work-life balance, between the long hours and low pay. Meetings are held after hours, and can sometimes be followed by a mandatory happy-hour, which adds length to an already long day.

    Advice to ManagementAdvice

    Consider consolidating the staff in each Area or District. Some locations are busier than others on different days and can benefit by being appropriately staffed. Rather than increase the hourly pay across the board for all MTs as low pay is a constant complaint, incentivize them for their sales. Pay a % for the additional revenue generated. Not only will this increase sales, but it will increase competition for customers whereas now, employees tend to avoid customers when they come into the office.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful

    Good starting experience, pay is low at first, but it's more about sales and management skills development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Management Trainee Intern in Sioux Falls, SD
    Former Intern - Management Trainee Intern in Sioux Falls, SD

    I worked at Enterprise Rent-A-Car as an intern (less than a year)

    Pros

    -Regular sales training
    -Great for building communication skills with customers
    -Opportunity to advance to management quickly (1-3 years)

    Cons

    -Very low pay/long hours at first
    -Pushy sales tactics
    -Stressful environment
    -Questionable products (rental "protections")
    -Under staffed

    Advice to ManagementAdvice

    Re-think strategy for selling, focus more on customer needs rather than recommending unnecessary products to make up for low cost provider approach.

    Recommends
    Positive Outlook
    Approves of CEO

Enterprise Rent-A-Car Photos

Work at Enterprise Rent-A-Car? Share Your Experiences

Enterprise Rent-A-Car

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.