Enterprise Rent-A-Car Reviews

Updated July 27, 2015
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3.2
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Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
1,054 Ratings

Pros
  • I got a lot of really good customer service experience (in 249 reviews)

  • I met so many great people working for Enterprise (in 176 reviews)

Cons
  • No work/life balance if you are married or want to start a family (in 525 reviews)

  • Tough starting out with long hours (in 923 reviews)

More Pros and Cons

4,014 Employee Reviews

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  1. Helpful (16)

    Management Trainee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The on the job and classroom training that you will gain from this program is invaluable. I would recommend any young graduate looking to get into sales or management to go through this program.

    Cons

    There are long hours, you will be washing a car in a suit, you will most likely have to work at an airport location which will subject you to working nights, early morning, outside in harsh conditions, and on holidays and weekends. With that being said, I still do not regret the training that I have taken away from this experience.

    Advice to Management

    Create more short term goals and small wins for management trainees like bonuses or little ways for them to earn commission while they are training for advancement.


  2. Management Trainee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company to work with and excellent training that will never be useless. Co-workers are friendly and managers tend to give proper training and advice on a regular basis. Overall a good experience and would suggest for everyone.

    Cons

    You might have to wash car in your suit and work long hours on a normal basis. And no weekends off.

    Advice to Management

    Work on having a better work/life balance


  3. Enterprise Rent-A-Car Company Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent opportunities to have a legitimate career path. Great benefits and wonderful people to work with! Decentralized structure allows for immediate problem solving at lowest levels.

    Cons

    Lack of development in some administration positions. Due to decentralized structure, technology lags and moving to a different Group can be like working for a different company.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Senior Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The money is good and the culture is decent as well.

    Cons

    Too many hours and you dont have much of a life.

    Advice to Management

    Appreciate your employees more and don't take the ones for granted that have been there for a while.


  6. Great Experience!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Greenville, SC
    Current Employee - Management Trainee in Greenville, SC

    I have been working at Enterprise Rent-A-Car full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You learn how to run a business. They teach you valuable skills that will give you the experience that most companies look for. A very young environment which makes it fun and keeps things interesting. They also have outings often which helps you have some fun outside of the crazy hours you work.

    Cons

    Long hours, can be very stressful at times. You really work hard and their customers can be extremely rude.


  7. Rental Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Branch Rental Manager in Houston, TX
    Current Employee - Assistant Branch Rental Manager in Houston, TX

    I have been working at Enterprise Rent-A-Car full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Learn a lot about business.

    Cons

    Promotion is based off BS CDW protection products and insurance. You have to lie, cheat, and steal to get promoted,.

    Advice to Management

    Allow good managers to rise up the ranks of the airport market.


  8. Enterprise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wichita Falls, TX
    Current Employee - Anonymous Employee in Wichita Falls, TX

    I have been working at Enterprise Rent-A-Car full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very demanding job with rewarding experience. You become a well rounded sales person as well as self sufficient manager if you apply yourself during training.

    Cons

    Long hours, high stress, irate customers, physical demands competitive work environment for promotion, direct sales


  9. MT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Good co-workers, benefits, decent pay (until you get to Assistant manager)

    Cons

    Long hours, non-understanding upper management, cranky customers

    Advice to Management

    Remember what it was like to be front line at a Daily Rental branch, instead of ordering them around from a nice cozy office (or from your retreat while you left the entire group with no cars)


  10. Helpful (1)

    Be ready to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Pasadena, CA
    Former Employee - Branch Manager in Pasadena, CA

    I worked at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    You can definitely learn a lot about business and why and how it runs. You learn many areas of management such as front counter (customer service and sales), Back of house (keeping books tight, running your bank, bad debt management, collections), employee relations (training, motivating, hiring, firing, interviewing, conflict management) and inside and outside account management (Sales!)

    Cons

    You WILL work 12-14 hour days and not get paid as much as people doing the same in other industries. If you do not see the value in gaining the experience and learning how a business works then this is not the place for you. you will deal with terrible customers and you will wash cars in a suit and tie. Good Luck!


  11. Assistant Branch Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in San Diego, CA
    Current Employee - Assistant Manager in San Diego, CA

    I have been working at Enterprise Rent-A-Car full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good company to work for because you deal with all sorts of situations in business. Customer service oriented. You're literally running a business, front end and back end.

    Cons

    The hours are tough. 11 hour days including lunch takes some getting use to.

    Advice to Management

    Split shifts to have the assistant or branch manager open then close. No more 11-12 hour days. Yes, that would mean hiring more people!



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