Enterprise Rent-A-Car Reviews

Current Employee – been working at Enterprise Rent-A-Car full-time for more than 3 years

Pros – the people
happy hours
always moving
company values
business eperiance

Cons – work/life balance
little pay for what you actually do and the hours you put in

Advice to Senior Management – Keep up the great work and remember to compensate and give a balance of work/life to the people in the field who make Enterprise #1

Yes, I would recommend this company to a friend

Current Employee – been working at Enterprise Rent-A-Car full-time for less than a year

Pros – Excellent work experience, great co-workers, supportive staff.

Cons – Poor work/life balance - especially at airport locations. Benefits are nice, but the money is not worth the work output.

Yes, I would recommend this company to a friend

Former Employee – worked at Enterprise Rent-A-Car full-time for more than a year

Pros – The people at work are great. Most employees joining the company are pretty young so you can make some great friends here. Because of the people, work can often be fun (which can't be said at a lot of other jobs.) You are given a lot of freedom and often have opportunities to be outside of the office which can make a long day seem as though it is flying by.

Enterprise really does teach you how to be a manager. You will learn every single aspect of the business. However, I have to say that people will not come to you and ask to teach you. You have to be willing to learn and reach out to upper management. If you show that you want to learn that people will teach you any and everything you need to know to be successful in business.

Occasional work happy hours/dinners/events can be a lot of fun.

 If you want to get moved up in this company you really need to work for it. Nothing will be given to you just because you are "cool." You have to have great sales and customer service and also you have to get the other employees to like you if you want to get promoted.

Cons – Long days. Work-life balance is almost non-existent. You will become great friends with your co-workers because they are the only other people who work the kind of hours that you are working. Branches are often understaffed which makes it difficult to take days off, or makes the job harder than it needs to be. On the days that are very difficult I often found myself saying, "I don't get paid enough to deal with this." The job has the stress of a sales job as well as the humiliation of a customer service job. You are required to sell and also required to make every customer happy. Customers will talk to you like dirt, and it is your job to smile and ask them what you can do better.

Yes, I would recommend this company to a friend

Former Employee – worked at Enterprise Rent-A-Car part-time for less than a year

Pros – Overall great experience. Currently - working somewhere else. However, my thoughts and experiences are positive of this company. Initial pay is sub-par. If your looking to move up expect to put your time in and hit your sales goals (2-3 years)

Cons – Washing cars in a suit or dress, listening to customers asking, "you need a college degree to work here?"

Yes, I would recommend this company to a friend

Former Employee – worked at Enterprise Rent-A-Car full-time for more than a year

Pros – Can move up fast, good training, good management

Cons – Low pay for way to many hours

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Enterprise Rent-A-Car full-time for more than a year

Pros – Most employees of ERAC are fresh college grads...green and moldable. The relationships you build with co-workers as well as regular customers is great. Because of regular customers you have the ability to network well.
Advancement opportunities are "abundant"...as long as your on that "list" and qualify.
Corporate campus n Stl is gorgeous.
Get to drive all kinds of vehicles.

In essence, like most major companies, if you play the game, drink their Kool-aid, and are willing to put in the time, opportunities will be presented to you.

Cons – Drink the Kool Aid...that's it. ERAC is a large and successful co. that has proven success doing things their way. So do it their way and play the game or get pushed to he side. It's very much a sales game. While your paycheck may not reflect it, your career will.
Too conservative as co in general...n specific the dress..white shirt and tie everyday, all day, n 100+ degrees...no facial hair, etc.
Matrix system, while beneficial, also hinders good qualified poeple from getting promoted so the wrong person gets the spot.
Hours...48 a wk...sort of...unless your at the airport which is 365 days a yr. and you may work 8days in a row.

Advice to Senior Management – Relax your attitudes and culture. Instead of hiring any college grad that wants to sell, hire intellects that want a career. Don't base all promotions on your matrix without exception...good candidates get passed up because they are in the wrong branches at the wrong time.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Enterprise Rent-A-Car as an intern for more than a year

Pros – good team environment
decent wage for an intern $11 an hour
Great work environment
Days went by quickly, always on the go

Cons – Long hours
Low pay
Difficult to advance
did not love what I was selling
location plays a large role in sales success

Advice to Senior Management – Reward employees more for hard work, higher pay structure, less working hours

No, I would not recommend this company to a friend

Current Employee – been working at Enterprise Rent-A-Car part-time for less than a year

Pros – Great company to work with, you get an opportunity to deal with all types of people and gain good customer service skills.

Cons – Unless in Management Trainee program you don't get opportunity to work 40 hours and achieve benefits

Advice to Senior Management – Allow customer service agents opportunity to go into management trainee program, good for retention

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Enterprise Rent-A-Car full-time for more than a year

Pros – Cool coworkers, monetary incentives to perform well, and they buy you lunch here and there.

Cons – Long hours, low hourly wage

Advice to Senior Management – Really caring for your employees and treating them with respect will definitely produce better results for your branch.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Enterprise Rent-A-Car full-time for more than 3 years

Pros – you can move up in the company very quickly, and there are many opportunities, and the company has one of the best training programs.

Cons – The hours are very long typically 6:45 AM-6:30 PM M-F and Sat 8:30 AM-12:30 some offices are also open on Sundays. In the management trainee program the hours are not that bad because you typically work every other weekend and get to leave one day a week early. However, when you become a manager you tend to work longer hours and if you are at a large store rarely have time to take a lunch break. The pay was also not what I was promised as a manager you make commission off what the office makes and your percentage is based off of what the previous manager did but you are suppose to make no less then 55/year for working 50-60 hour weeks.

Advice to Senior Management – The company is great to start your career. However, not somewhere to stay long term, it really is a fun environment and the free trainings are great. As you move up in the company though, the managers do not receive the proper compensation for the demand of the business the hours that are worked are long and uncalled for and most offices are short staffed. The company needs to add more people and have them work less hours. If the company could figure out a way to rotate schedules so everyone gets at least one day off during the middle of the week more people would stay, I would say the biggest complaint for the company is the hours that are worked, it is not worth the pay that is given.

Yes, I would recommend this company to a friend