Enterprise Rent-A-Car

www.go.enterpriseholdings.com
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Enterprise Rent-A-Car Reviews

Updated February 26, 2015
Updated February 26, 2015
3,497 Reviews
3.2
3,497 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
867 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Phoenix, AZ
    Current Employee - Management Trainee in Phoenix, AZ

    I have been working at Enterprise Rent-A-Car

    Pros

    Great training program, clear expectations, clear goals, sales experience.

    Cons

    Stressful sales, high quotas, high turnover, poor work environment at times.

    Advice to ManagementAdvice

    Work-life balance needs updating, hourly wage to be raised, create more professional office culture.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Decent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Pros

    Young people, good learning experience

    Cons

    Work life balance is non existent

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company to stay or start a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Assistant in Tucson, AZ
    Current Employee - Management Assistant in Tucson, AZ

    I have been working at Enterprise Rent-A-Car full-time (more than a year)

    Pros

    Great people, great pay from hours, great for a recent college grad or someone who is looking for a resume builder

    Cons

    50 hours a week, you dont always have cars

    Advice to ManagementAdvice

    Keep it the same

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    very good training program that will set you up for success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Assistant in Fairfax, VA
    Current Employee - Management Assistant in Fairfax, VA

    I have been working at Enterprise Rent-A-Car full-time (more than a year)

    Pros

    customer service and sales are hard industries to start out in but they are great areas of the business to master

    Cons

    long hours and demanding days, always dressing up even if its 100 or 10 degrees outside

    Advice to ManagementAdvice

    think more about employees well being, hours and time off, health and what they put so much effort doing every day

    Recommends
    Neutral Outlook
  6.  

    Sales Management Intern for the Summer of 2012

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car

    Pros

    A truly hands on internship for those desiring a career in sales, business, and management that has translated as valuable experience towards my career search. A terrific training program teaching not only product knowledge but great customer service techniques and how to manage a brand. ERAC relies on interns during the brutally busy summer months, which makes a lot of resources and support available for the interns. Solid pay, credit above pay, and bonuses for generating leads. If you do well selling and marketing they may offer you to stay on.

    Cons

    Must wear white dress shirts, no facial hair, and a lot of pressure on interns to preform like full-time employees. May work Saturdays and odd hours, performance based, and extremely face paced. Antiquated computers and ECars software, poor corporate support to the branches.

    Advice to ManagementAdvice

    Keep the training and general program outline the same, but involve interns more in the management of the branch, not just in sales.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - PT Service Agent in Toledo, OH
    Current Employee - PT Service Agent in Toledo, OH

    I have been working at Enterprise Rent-A-Car

    Pros

    Greta Environment and potential to move up fast once you get your degree.

    Cons

    Depending on where you live, the weather could be a problem.

  8.  

    If you have the drive, you will be very successful!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Rental Manager in Cleveland, OH
    Current Employee - Branch Rental Manager in Cleveland, OH

    I have been working at Enterprise Rent-A-Car full-time (more than a year)

    Pros

    This job is geared towards college graduates who don't mind working long hours in a rental branch, with keeping their eye on the bigger picture. Those that are willing will move right up the chain of command. The pay increases dramatically as you are promoted. The hard work makes you a well rounded employee who can appreciate where they came from. Overall, to those looking for promotion based on merit and hard work, this is the job/company for you!

    Cons

    Must be willing to focus on your career and give up most personal time. Work from around 7am to 6pm most days as a management trainee, but that doesn't last too long. As you move up, salary increases and less hours and a lot more personal time.

    Advice to ManagementAdvice

    Keep doing what your doing, and also thank you for all the company sponsored fun events you hold for employees multiple times through out the year!!!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Chicago, IL
    Former Employee - Management Trainee in Chicago, IL

    I worked at Enterprise Rent-A-Car

    Pros

    Great times and good stuff

    Cons

    Eh maybe another good stuff

    Advice to ManagementAdvice

    Work better overall

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Remote Reservations Agent in Eugene, OR
    Former Employee - Remote Reservations Agent in Eugene, OR

    I worked at Enterprise Rent-A-Car full-time (more than a year)

    Pros

    -As a reservation agent you work from home.
    -The training is detailed and very thorough.
    -Expectations are clearly outlined.
    -Managers and supervisors are always available to support and help.
    -Benefits are very good. There are several plans and options to choose from.
    -401K and retirement options are good.
    -They offer PTO and the ability to accumulate more

    Cons

    -Working from home can be challenging.
    -Can get stressful

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Fast track to advance your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Enterprise Rent-A-Car full-time (more than a year)

    Pros

    I love the people I work with! It's not intimidating at all to reach out to upper managemt and there's so much support from them! The company provides so many resources for you to succeed and you really get to see how you and every employee directly impacts your branch and the business.

    Cons

    The hours can be challenging to adapt to in daily rental, but if you work hard you will be rewarded and it will be well worth it in the long run!

    Recommends
    Positive Outlook
    Approves of CEO

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