Enterprise Rent-A-Car Reviews

Updated April 24, 2015
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3.2
3,724 Reviews
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Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
962 Ratings

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)

Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (1)

    Branch manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in San Bruno, CA
    Current Employee - Branch Manager in San Bruno, CA

    I have been working at Enterprise Rent-A-Car full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Income, youthful environment ,flexibility, upward mobility

    Cons

    Long hours, stressful, ultra competitive, dealing with the public

  2. manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    solid company to work for. Great training program

    Cons

    long hours and low starting pay

    Advice to Management

    listen more

  3. Management & Sales Bootcamp with an emphasis on customer service and work ethic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Assistant in San Jose, CA
    Current Employee - Management Assistant in San Jose, CA

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Enterprise is a great start to a career, either in the company or at other places. It teaches you foundational principles in sales, marketing, financial analysis, customer service and hard work.
    + Good Benefits (Health, vision, dental, 401k match, profit sharing, etc.)
    + Great people to work with (They hire very positive, motivated, passionate people)
    + Helps you to develop a strong work ethic if you stick it out
    + Average starting wage

    Cons

    At Enterprise you are expected to work hard and push yourself. People who excel in sales are the ones who get promoted first and foremost.
    + People who sell well are given preferential treatment when it comes to promotion.
    + 50+ hour work weeks
    + 7am start time (not a 9-5)

    Advice to Management

    Help create programs for people who may not excel in sales. It may help fill some of the gaps in the other aspects of the business.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Management Trainee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time

    Pros

    Have the potential to move up within the company. The management trainee program is a great program to enter into teaches hands on business management skills.

    Cons

    Hours are long, pay is ok to start.

  6. Area Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Rental Manager in Pittsburgh, PA
    Former Employee - Area Rental Manager in Pittsburgh, PA

    I worked at Enterprise Rent-A-Car full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Company to work for as long as you can produce your numbers. They hire from within and you can rise through the ranks fast as long as you have a great work ethic. Money is great

    Cons

    Not a company that you will retire from. Get the experience and move on.

    Advice to Management

    upper Management need to have a better since of urgency to help get Area Managers and above promoted.

  7. Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PT Service Agent in Indiana, PA
    Current Employee - PT Service Agent in Indiana, PA

    I have been working at Enterprise Rent-A-Car part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours with my schooling
    Easy to get a long with management
    Fun Teamwork
    Good hours/Still get most of the weekend
    Rental Discounts

    Cons

    Physical Job
    Work in all weather conditions
    Could use more income for the work put in

    Advice to Management

    Show Service Agents more respect than just base level job and encourage brand opportunity to advance

  8. Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager
    Former Employee - Branch Manager

    I worked at Enterprise Rent-A-Car full-time (More than 8 years)

    Recommends
    Recommends

    Pros

    Award winning training program, incredible people to work with, fun environment, fast paced, crazy $$ if you get to upper management. Great entrepreneurial experience without having to front the assets. Promotes exclusively from within.

    Cons

    Can be overwhelming at times, not for everybody if you can't handle tough situations or confrontation with customers. Hours can be a lot as a manager, but your office is what you make of it. Need to be mobile if you want to make it to upper management. Speed of promotions also depends on size of market.

    Advice to Management

    Enterprise is #1 for a reason. Can't change much to keep doing what the company is doing to succeed.

  9. Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver in Houston, TX
    Current Employee - Driver in Houston, TX

    I have been working at Enterprise Rent-A-Car (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Able to drive brand new cars vans trucks. Easy Money.

    Cons

    You may need to work in all weather conditions. Thats never fun in the rain.

  10. Part-Time Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver in Raleigh, NC
    Current Employee - Driver in Raleigh, NC

    I have been working at Enterprise Rent-A-Car part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get drive brand new cars for 8 hours! The discounts are good, and the people you work with are fun.

    Cons

    It becomes repetitive at times, which may be boring to some. If you really like driving, then you will be fine.

  11. Reservations Specialist

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time

    Pros

    Great incentives including bonuses monthly. Great management with positive enthusiasm. A definite plus is the freedom to work from home full time; plenty of opportunity for growth.

    Cons

    Not too many cons to the actual job besides not getting to actually meet the people on your team. We do talk via chats and sometimes in the meetings. When the calls are busy it is a lot of stress; no down time in between calls at all.

    Advice to Management

    The micro managing from the TM is annoying and it pushes the employees away. I understand that we have the freedom to work from home but everyday stats and whereabouts is frustrating to most.

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