Enterprise Rent-A-Car

  www.go.enterprise.com
  www.go.enterprise.com

Enterprise Rent-A-Car Reviews

Updated October 29, 2014
Updated October 29, 2014
3,084 Reviews
3.2
3,084 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
685 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 244 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 172 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 498 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 896 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 8 people found this helpful  

    Great place to learn how to run your own business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Rental Manager
    Former Employee - Branch Rental Manager

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Great experience and recognized as an excellent training program by outside companies. Can advance quickly if you hit your goals. Almost doubled starting salary in under three years. Other areas of opportunities if wanting something other than rental once you are eligible for promotions.

    Cons

    Work life balance is brutal. Long hours with little time for family. Hard to schedule personal appointments because everything is closed when you get off. Industry is under appreciated and general public can be challenging.

    Advice to ManagementAdvice

    Try to find a way to implement a better work/life balance. Would retain quality employees if this happened- or pay more for the extra hours worked.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Overall good career building company - not a place to retire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Manager
    Former Employee - Area Manager

    I worked at Enterprise Rent-A-Car full-time (more than 5 years)

    Pros

    Training was awesome. Great recognition for performance. Company takes itself very seriously so they train all level employees to do the same. That is a good confidence booster for future career goals.

    Cons

    No employee loyalty. Heavy work load, long hours, under paid for your entire career there. It is not uncommon to work 6:30am to 9pm for your first three years at the company. The culture is very close knit. Employees feel like Enterprise is the only thing happening in the world. To a career minded employee, it is!

    Advice to ManagementAdvice

    Pay more. Appreciate the team more to gain more long term employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Bardonia, NY
    Former Employee - Management Trainee in Bardonia, NY

    I worked at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Loved working here because I got to meet different people everyday and hear their interesting stories of why they are in need of a rental car. Pay was decent but had potential when you got promoted to have full use of a car everyday as a branch manager. Got to drive different cars all the time so I learned what I liked and didnt like about certain makes/models.

    Cons

    Long hours....worked from 7:30am-6:00pm. At the time I didnt have a kid so I didn't care. But when I think about my situation now, it would've been very hard to work this out.

    Advice to ManagementAdvice

    Would love if they adjusted the schedule to make it more accomodating for people with familiies.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Great Place to Improve Sales Skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in San Angelo, TX
    Current Employee - Management Trainee in San Angelo, TX

    I have been working at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    Unlimited chances for promotion
    Highly Regarded Training Program
    Your Boss Understands Your Job
    Great for People Looking to do Sales

    Cons

    Married to Job(not by choice)
    Must Have Sales Skills to Promote
    Putting Up With Customers who Treat you Poorly.

    Advice to ManagementAdvice

    Use criteria in addition to Sales to promote such as Leadership Skills, Fleet Management, ESQI Scores(individual) and criteria that could be used in other parts of the company such as repairs or risk management.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Agent in Somerville, NJ
    Current Employee - Service Agent in Somerville, NJ

    I have been working at Enterprise Rent-A-Car part-time (more than an year)

    Pros

    -low stress
    -easy pay
    -great people to work with

    Cons

    -work outside
    -only 25/hrs a week

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Fast paced, stressful, but great potential for advancement in various departments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development in Las Vegas, NM
    Former Employee - Business Development in Las Vegas, NM

    I worked at Enterprise Rent-A-Car full-time (more than 10 years)

    Pros

    For the most part the company walks the walk in respect of its mission statement. Definitely learn the business from the bottom up and builds a great foundation in work ethic and working within a corporate structure.

    Cons

    Work life balance is extremely lacking. This is not a 40 hour a week kind of company and if you wish to advance to upper management you will be making some rough balance choices.

    Advice to ManagementAdvice

    Don't forget where you came from or what that looked and felt like.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Built and managed relationships with franchise and independent automobile dealers by offering outstanding customer serv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Atlanta, GA
    Former Employee - Account Manager in Atlanta, GA

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    The job offered great flexibility and independence with great work-life balance. No ceiling to earnings potential.

    Cons

    I cannot think of any cons. It was a great job and a great company

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Rental Manager
    Current Employee - Branch Rental Manager

    I have been working at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Great training program and really allows you to grow professionally while gaining valuable business experience. Our Region really focuses on four core areas of our business which really engage employees on all levels and promotes great team work. You are given the opportunity to run your own business without having to invest any upfront capital. They take care of their employees and have great growth opportunities within the company and the rental market.

    Cons

    Work life balance is tough especially if you have children. Short staffed a lot of times make it hard to be flexible with meeting demands of life.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Enterprise Rent-A-Car part-time

    Pros

    great work environment
    friendly atmosphere
    massive promotional opportunities
    loyalty with company is rewarded
    achievements are rewarded
    job itself is fun - you are not cooped in an office all day
    management is friendly and interactive daily

    Cons

    mediocre starting pay
    not the best work life balance
    promotions are sales driven which can be more or less difficult based on area you work (many corporate and state renters already have or have been told not to take coverage - reflects

    Advice to ManagementAdvice

    less hours
    more pay

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Yours for those willing to control their growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Assistant in Austin, TX
    Current Employee - Management Assistant in Austin, TX

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Great family oriented, in a corporate world. Support from all and your growth to higher hiegths is in your hands. Your growth is in your hands.

    Cons

    Longer hours, your training will be on job. Forget the books make it right for the customer ........

    Advice to ManagementAdvice

    More flexible with hours ...

    Recommends
    Positive Outlook
    Approves of CEO

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