Enterprise Rent-A-Car

www.go.enterpriseholdings.com
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Enterprise Rent-A-Car Reviews

Updated March 1, 2015
Updated March 1, 2015
3,516 Reviews
3.2
3,516 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
872 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Great Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Phoenix, AZ
    Current Employee - Management Trainee in Phoenix, AZ

    I have been working at Enterprise Rent-A-Car

    Pros

    Great training program, clear expectations, clear goals, sales experience.

    Cons

    Stressful sales, high quotas, high turnover, poor work environment at times.

    Advice to ManagementAdvice

    Work-life balance needs updating, hourly wage to be raised, create more professional office culture.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee Intern in Houston, TX
    Current Employee - Management Trainee Intern in Houston, TX

    I have been working at Enterprise Rent-A-Car

    Pros

    Hands-on experience
    Great teamwork
    Friendly managerment

    Cons

    Long hours
    Competive environment
    Low work/life balance
    Low pay

    Advice to ManagementAdvice

    Reduce long work hours
    Take shifts

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I enjoy the fast pace environment, and servicing our loyal customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Agent in Detroit, MI
    Current Employee - Service Agent in Detroit, MI

    I have been working at Enterprise Rent-A-Car

    Pros

    Cleaning the cars are a no-brainer.

    Cons

    The hours are short, and communication at my location could improve.

    Advice to ManagementAdvice

    Communication is key, if we claim to be a team, we should communicate like one.

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Exhausting, but enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PT Service Agent in Davenport, IA
    Current Employee - PT Service Agent in Davenport, IA

    I have been working at Enterprise Rent-A-Car part-time (more than a year)

    Pros

    This company is family-oriented, giving time off as needed when family emergencies arise.

    Cons

    This company tends to hire right out of college, so it's largely a very young group of manager trainees and managers often lacking life experience and maturity. Service agent positions tend toward being very hard (as in, not difficult, but physically challenging) work for the money.

    Advice to ManagementAdvice

    While you may want the face of the company to be fresh-faced youngsters, due diligence at making certain your trainees are mature enough to handle the responsibilities will pay for itself.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great job out of school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Assistant in Pittsburgh, PA
    Current Employee - Management Assistant in Pittsburgh, PA

    I have been working at Enterprise Rent-A-Car full-time (more than a year)

    Pros

    Learn a lot about the industry. Great company to learn how to really sale and being a manager. Also gain a ton of entrepreneurial skills. A lot of people who leave enterprise tend to start their own business.

    Cons

    Tons of hours. No work life balance.

    Advice to ManagementAdvice

    Stop promoting people who only been with the company six months. Make them work for it. What happens is these people (females) get promoted and half the time have absolutely no idea of what they are doing after they get promoted.

    Recommends
    Neutral Outlook
  7.  

    Amazing culture, experience, and promotion opportunities; terrible work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Normal, IL
    Current Employee - Management Trainee in Normal, IL

    I have been working at Enterprise Rent-A-Car

    Pros

    Culture is amazing, love all my current and former employees. Will gain a ton of experience in a short amount of time.

    Cons

    Terrible work-life balance even as a MT. A lot of micromanagement from upper management

    Advice to ManagementAdvice

    Relax allow the Mangers to do their job and hire more people to better work-life balance

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    It has been more than pleasant working here.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Pros

    They are flexible, easy to work with, and good pay for easy work. Also it's super easy.

    Cons

    It gets cold outside but summer would be okay. Gloves are easy fix

  9.  

    Love the company but working there can be stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Coordinator in Saint Louis, MO
    Former Employee - Management Coordinator in Saint Louis, MO

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Enterprise has a great training program and good management. They reward you for your hard work and there is opportunity for growth since they only promote people from within the company and try not to hire anyone who didn't start at the company as a Management Trainee. Therefore all the high up people are super nice to every single employee. The company likes to sponsor happy hours too!

    Cons

    You have to work some ridiculous hours and even weekends if you want to be successful at Enterprise and it can get very stressful. The schedule is very inflexible due to always being short staffed (purposely). They start you out with low salary to motivate you to get promoted and once you're done with the training program and do get promoted they bump up your pay -and you can definitely make a nice amount if you stay in sales- but the hours you work and the stress can increase with that as well.

    Advice to ManagementAdvice

    Hire more people, especially in sales support!! Your customers will thank you :)

    Recommends
    Neutral Outlook
  10.  

    Decent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Pros

    Young people, good learning experience

    Cons

    Work life balance is non existent

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    very good training program that will set you up for success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Assistant in Fairfax, VA
    Current Employee - Management Assistant in Fairfax, VA

    I have been working at Enterprise Rent-A-Car full-time (more than a year)

    Pros

    customer service and sales are hard industries to start out in but they are great areas of the business to master

    Cons

    long hours and demanding days, always dressing up even if its 100 or 10 degrees outside

    Advice to ManagementAdvice

    think more about employees well being, hours and time off, health and what they put so much effort doing every day

    Recommends
    Neutral Outlook

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