Enterprise Rent-A-Car Reviews

Updated April 20, 2015
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3.2
3,706 Reviews
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Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
964 Ratings

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)

Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Account Executive - Car Sales Division

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Farmington Hills, MI
    Current Employee - Account Executive in Farmington Hills, MI

    I have been working at Enterprise Rent-A-Car full-time (more than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great opportunities, great people to work with.

    Cons

    Long hours and dealing with the people we have to deal with.

  2. Management Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great business program
    Good networking
    Good benefits
    Opportunities for advancement

    Cons

    May have to move several times to advance
    Work life/balance can be challenging

  3. You get what you put in.. but it won't be easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Rewarded for hard work, open door policy, fun atmosphere with fun people, ability to "create your own career path"

    Cons

    Old school conservative (men long sleeve white shirt with tie, cleaning cars), long days (usually starting at 7:30a to 6:15p-minimum), tough customers

    Advice to Management

    Continue to listen to your people, the culture works, but there may require some shift in the coming years to stay competitive with your retention.

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  5. Helpful (1)

    Very Good Company to Begin Your Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee
    Current Employee - Management Trainee

    I have been working at Enterprise Rent-A-Car full-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent benefits. Enterprise is very big on their values and you see that in their employees. These people really do believe in what they do.

    Cons

    Advancement is based on the ability to sell coverage. Depending on your location, this can be very easy or very difficult. They also make you work long hours, roughly 49 hours/week, which can be difficult for someone with a family.

  6. Helpful (2)

    Full-Time Management Trainee Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Management Trainee Intern
    Former Intern - Management Trainee Intern

    I worked at Enterprise Rent-A-Car as an intern (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with( very friendly and family-like)
    Very skilled managers who are also great mentors
    Managers always open to talk to
    Rewarded for great work
    Great career opportunities and growth

    Cons

    Long hours
    Unbelievable customers
    Sometimes overwork you

  7. Area Car Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ethical company with strong values and clear career path communicated from day one. Fun, intelligent and driven people all throughout the company. The Car Sales division is a team I was proud to be on. Great support from admin, remarketing and rental division. Felt confident from on going training that I was always doing what was best for all parties involved. Hard work, but highly rewarding both financially and in recognition.

    Cons

    Light walk in traffic, but that gives you more time to develop team and referral sources. Really an incredible opportunity to gain invaluable experience and memories that will always serve you well in future endeavors.

    Advice to Management

    Continue to strengthen the relationships with Car Sales/Rental from day 1 MT's so they feel Car Sales is an exciting career path. The Car Sales Team needs constant access to the TOP talent.

  8. Helpful (2)

    Great Experience in a fast past inviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Enterprise Rent-A-Car as an intern

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You will learn great people skills. As well as get to drive the latest cars and trucks. Pay was decent for a intern. They hire you for their busiest season which is the summer months.

    Cons

    The hours are very long. Promotion does come but you must be willing to relocate if it is not in your area No facial hair is allowed which is kind of a bummer.

    Advice to Management

    Intern pay should be a little higher.

  9. Great place to work during the summer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Recommends
    Recommends

    Pros

    -Full time hours for seasonal work
    -Additional bonus for cleaning so many cars per month
    -Bosses great
    -Lots of OT

    Cons

    -Hot in summer
    -Tiring
    -Work on holiday (4th of July)

  10. Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great business experience. Management, Sales Management, Employee Development, and Marketing.

    Cons

    So many hours and the pay is mediocre at best for the stress level

  11. Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good start off to your career. I busted my butt and got promoted a few times, ultimately becoming a branch manager after a year and a half. You'll learn how to succeed in a fast paced environment, how to stand out among your peers, how to run a small business, and how to sell.

    Cons

    It is a grind day in and day out. You'll either burn out quickly and it will be a poor experience, or you'll last a while and decide whether you want to continue trying to climb the ladder or pursue another career. I can say that I got my next job solely because Enterprise employees are held in high regard if they make it past year one.

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