Enterprise Rent-A-Car Reviews

Updated July 7, 2015
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3.2
Rating Trends
Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
1,021 Ratings

Pros
  • I got a lot of really good customer service experience (in 249 reviews)

  • I met so many great people working for Enterprise (in 176 reviews)

Cons
  • No work/life balance if you are married or want to start a family (in 525 reviews)

  • Tough starting out with long hours (in 923 reviews)

More Pros and Cons

3,898 Employee Reviews

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  1. Helpful (10)

    Management Trainee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The on the job and classroom training that you will gain from this program is invaluable. I would recommend any young graduate looking to get into sales or management to go through this program.

    Cons

    There are long hours, you will be washing a car in a suit, you will most likely have to work at an airport location which will subject you to working nights, early morning, outside in harsh conditions, and on holidays and weekends. With that being said, I still do not regret the training that I have taken away from this experience.

    Advice to Management

    Create more short term goals and small wins for management trainees like bonuses or little ways for them to earn commission while they are training for advancement.


  2. Very good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PT Service Agent in Columbus, OH
    Current Employee - PT Service Agent in Columbus, OH

    I have been working at Enterprise Rent-A-Car part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedule depending on the manager. Job is rewarding with great pay and opportunity for advancement a plus. Management laid back which makes the job easier and funnier.

    Cons

    Not a lot of recognition for hard work. Raise is minimal (25 cents a year). MTs are sometimes a problem.

    Advice to Management

    Keep it up


  3. I enjoy working here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in New Rochelle, NY
    Current Employee - Management Trainee in New Rochelle, NY

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    There is a young staff, there are full benefits, it is an easy and fun atmosphere, and a team effort every day.

    Cons

    There are 11 hour days, weekend work, the job can be very stressful at times, and customer service scores directly impact you and your ability to be promoted.

    Advice to Management

    None


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  5. Rental Reservationist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservation Sales Representative in Phoenix, AZ
    Current Employee - Reservation Sales Representative in Phoenix, AZ

    I have been working at Enterprise Rent-A-Car

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work at home position, great discounts on vehicle rentals (employee and family is 50% off, beyond a 2nd cousin is 30-45% and friends are 15%), good medical, dental, and vision insurance, discounts on hundreds of other businesses and products, health benefit accounts, bonuses( you can earn with car rentals right out of training), also good base salary (it's $12.45 an hour, not including bonuses, but 2 years working at home-$15,000 saved), convenient ( you log in the minute your shift starts), great team work. It also pays more than many at home work positions.

    Cons

    Very fast paced, a lot of material to learn in just a few weeks, only half an hour for lunch, no part- time shifts available. The forms for I-9 are a little confusing (be sure to read and call to ask any questions- if you check your email every day; you will have almost 3 weeks to fax and mail the forms certified).

    Advice to Management

    Be patient with new hires. Answer emails as soon as possible; not several days later (someone's job depends on it).


  6. Car Prep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Car Prep in Atlanta, GA
    Current Employee - Car Prep in Atlanta, GA

    I have been working at Enterprise Rent-A-Car part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits outside of the company, off every holiday

    Cons

    Weather can be extreme, customers can be rude, job duties can be a little tidiest.


  7. Great people, high expectations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Sacramento, CA
    Current Employee - Management Trainee in Sacramento, CA

    I have been working at Enterprise Rent-A-Car full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Everyone who works here is awesome, it's a lot of fun. You get to learn a lot.

    Cons

    Long hours (they say 49 hour weeks but it's more like 55-60 for me), rude customers.


  8. Assistant Branch Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The people you work with are great and the pay is nice if you stick it out

    Cons

    They continue to ask for more there is no end once you start preforming its non stop of them wanting more


  9. Great way to get experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car full-time

    Pros

    People you work with and pay

    Cons

    Long hours and days. No work life balance

    Advice to Management

    NA


  10. Enterprise is a great place to start management career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in DFW, TX
    Current Employee - Management Trainee in DFW, TX

    I have been working at Enterprise Rent-A-Car

    Pros

    Free time
    No micromanagement
    Discount on rentals
    Ability to make management decisions

    Cons

    Finding a corporate account is hard
    Must work 49/hrs per week
    You'll transfer from branch to branch
    Work holidays

    Advice to Management

    Ha


  11. Management Trainee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great teachers
    Learn the back-end operations of a large company
    learn how to provide great customer service
    work with several like-minded people

    Cons

    Long hours
    short on man power
    Keep you at one branch for too long
    May have you commute a long distance

    Advice to Management

    Keep doing what your doing. One of the best companies to work for - bar none. It's an awesm company.



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