Enterprise Rent-A-Car Reviews

Updated August 26, 2014
Updated August 26, 2014
2,865 Reviews

3.2
2,865 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
571 Ratings

Review Highlights

Pros
  • Company values hands-on sales people who are wiling to provide exceptional customer service (in 224 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 159 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 416 reviews)

  • If you were to work full time its long hours (730-6) but you never get out at 6 (in 809 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    You Reap What You Sow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Enterprise Rent-A-Car full-time for more than 3 years

    Pros

    The training at Enterprise is unmatched. You are given invaluable experience from day one. The benefits package is amazing as well. My management makes themselves available for coaching and constructive feedback on a daily basis.

    Cons

    You truly reap what you sow here. People complain about hours, pay, etc. but a successful career is not grown overnight. If you can see the bigger picture and work hard to invest in the company (and yourself), Enterprise will invest in you ten fold.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Enterprise is a grind, but they teach work hard, how to run your own business and how to take care of customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Rental Manager
    Former Employee - Area Rental Manager

    I worked at Enterprise Rent-A-Car full-time for more than 8 years

    Pros

    The camaraderie is great between employees, the money gets better every year and its not a mentally challenging job.

    Cons

    long hours, work life balance if tough

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fantastic company with a hard working atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car part-time for more than a year

    Pros

    It has great upward growth and a fantastic plan to get you there. You are surrounded by people who have the drive to get there as well.

    Cons

    Upward growth is there, but your tenure needs to be there as well. Unfortunately sometimes it doesn't come down to how hard you work, but more how long have you worked hard. interesting way to look at it but frustrating.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Haven't been working here long but it's very easy going as long as you do your job and don't slack off.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PT Service Agent  in  Las Vegas, NV
    Current Employee - PT Service Agent in Las Vegas, NV

    I have been working at Enterprise Rent-A-Car part-time for less than a year

    Pros

    If you want a simple job this is the job for you because cleaning cars is not hard at all. All I do is clean cars which includes washing and vacuuming it, stuff that you shouldn't have to sweat for.

    Cons

    Only cons would be working outside in the heat but you get used to it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Assistant Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Branch Rental Manager
    Former Employee - Assistant Branch Rental Manager

    I worked at Enterprise Rent-A-Car full-time for more than 3 years

    Pros

    Amazing learning experience. I have had much success obtaining other sales jobs because of my ERAC training.

    Cons

    Be prepared for long hours

    Recommends
    Approves of CEO
  7.  

    Long Hours... No Break..

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Pros

    Great opportunity to learn how to manage a company.

    Cons

    Too many hoops you have jump through to get ahead.

  8.  

    Great out of college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee  in  Salisbury, MD
    Current Employee - Management Trainee in Salisbury, MD

    I have been working at Enterprise Rent-A-Car full-time for less than a year

    Pros

    Good pay for out of college, and a great amount of experience. The people you meet and communicate with on a regular basis help a large amount.

    Cons

    hours are ridiculous, they also don't seem to help out for your commute. They put you in the office they think will help their revenue or customer service scores the most. They don't really seem to care that you have to drive very far. Pay is low for the amount of hours, although you can't complain if its your first job out of college

    Advice to ManagementAdvice

    Promotions come from sales, from my experience they seem to promote the people who don't worry about learning the business process but who ever sells the most. In the long run those people who sell do get a better grasp but it effects the management quality in my opinion at the branch levels.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    GREAT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee  in  Salinas, CA
    Current Employee - Management Trainee in Salinas, CA

    I have been working at Enterprise Rent-A-Car full-time for less than a year

    Pros

    The Management is great and always looking to help employees. When they say the have an open door policy they really mean it.

    Cons

    I have not found any issues with the company yet. I have only been there a short time (under a year) but it has been a great experience so far.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Very good. Laid back and friendly management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Agent  in  Fort Wayne, IN
    Current Employee - Service Agent in Fort Wayne, IN

    I have been working at Enterprise Rent-A-Car part-time for less than a year

    Pros

    Pretty decent pay for a part-time service agent
    Plenty of hours
    Easy work, washing and driving cars all day
    Talking and meeting new people
    Co-workers are pretty cool and so is the management

    Cons

    Some days can be very long and tedious if everything is done, but overall still awesome.
    Sometimes there is either over or under staffing, which can cause problems.
    Customers are sometimes angry and take it out on you (part of the job)

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Paid for Performing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager  in  West Palm Beach, FL
    Current Employee - Branch Manager in West Palm Beach, FL

    I have been working at Enterprise Rent-A-Car full-time for more than 3 years

    Pros

    Fun co workers, fast paced, time goes quickly, make money from the branch you are running, volunteer opportunities, bonuses

    Cons

    Because of the hours of the business I found it difficult to go to the gym, I was tired at the end of the day! Coworkers that would neglect responsibilities because they were lazy

    Advice to ManagementAdvice

    Continue recognition of top employees, would like additional benefits like free gym memberships

    Recommends
    Positive Outlook
    Approves of CEO

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