Enterprise Rent-A-Car Reviews

Updated July 28, 2015
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3.2
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Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
1,069 Ratings

Pros
  • I got a lot of really good customer service experience (in 249 reviews)

  • I met so many great people working for Enterprise (in 176 reviews)

Cons
  • No work/life balance if you are married or want to start a family (in 525 reviews)

  • Tough starting out with long hours (in 923 reviews)

More Pros and Cons

4,017 Employee Reviews

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  1. Customer service rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at Enterprise Rent-A-Car

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    best coworkers and boss. Would deff work here again.

    Cons

    Had to work one weekend out of the week


  2. The more time you put in, the more you will make

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Rental Manager in Bridgeview, IL
    Current Employee - Branch Rental Manager in Bridgeview, IL

    I have been working at Enterprise Rent-A-Car

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Trains you to be a business owner - Can build your commission plan the longer you stay - Employee's are fantastic, and want to succeed - Company car program - Good benefits

    Cons

    - Long days/weeks -Working weekends -Unforeseen factors affecting commission not directly related to your performance -Many levels of micro management

    Advice to Management

    Make managers log their hours, and strictly regulate work life balance the same you do for hourly empoyees


  3. Management Trainee

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent Pay, work with great people, get to drive a bunch of nice cars, and have some of the best training in the industry.

    Cons

    Hours, Work life balance, having to deal with customers all day, Hours. The highest rate of turn over in the company is in the assistant manager position, and from working for the company for a few months you see why

    Advice to Management

    Be more upfront about what your going to be up for. Way too much sugar coating. More realistic goals.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Assistant branch manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Pittsburgh, PA
    Current Employee - Assistant Manager in Pittsburgh, PA

    I have been working at Enterprise Rent-A-Car

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good employees with fun and laid back environment, lots of opportunities to be promoted quickly

    Cons

    older technology, long hours, inexperienced staff, work in harsh conditions, receive little time off


  6. Service Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Agent in Richmond, VA
    Former Employee - Service Agent in Richmond, VA

    I worked at Enterprise Rent-A-Car part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Don't have to deal with people at all.

    Cons

    Poor pay and Sore joints

    Advice to Management

    Pay your employees better


  7. Enterprise Rent-A-Car Company Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent opportunities to have a legitimate career path. Great benefits and wonderful people to work with! Decentralized structure allows for immediate problem solving at lowest levels.

    Cons

    Lack of development in some administration positions. Due to decentralized structure, technology lags and moving to a different Group can be like working for a different company.


  8. Management Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great for your resume Promotion opportunities

    Cons

    Long hours Starting Salary Washing cars in a suit You can be a great employee who does their job perfectly in regards to cust service, but this means very little unless you are willing to deceive customers to buy protection products they may not need.

    Advice to Management

    Better short term goals so there is not such a high employee turnover. Try and attract older employees, and base promotions not so much on the sales matrix.


  9. Management Trainee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company to work with and excellent training that will never be useless. Co-workers are friendly and managers tend to give proper training and advice on a regular basis. Overall a good experience and would suggest for everyone.

    Cons

    You might have to wash car in your suit and work long hours on a normal basis. And no weekends off.

    Advice to Management

    Work on having a better work/life balance


  10. Good Short term money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parking Lot Attendant in Philadelphia, PA
    Current Employee - Parking Lot Attendant in Philadelphia, PA

    I have been working at Enterprise Rent-A-Car full-time

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    A lot of hours available .. Get discounts

    Cons

    Long Days but very flexible


  11. customer account representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You stay busy.very easy to get hired if you need a job fast.furniture is not very heavy and is easy to assemble and deliver.

    Cons

    very low pay and long hours.many responsibilities and it's never good enough.your hard work goes unnoticed and unappreciated.others will sit back and wait for somone else to do work that needs to be done.

    Advice to Management

    watch who you put in charge of your stores.starting pay is insulting for what you ask of your employees.your training program is also a waist of time seeing the training store has no time to train bew employees.



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