Enterprise Rent-A-Car

  www.go.enterprise.com
  www.go.enterprise.com

Enterprise Rent-A-Car Reviews

Updated December 19, 2014
Updated December 19, 2014
3,243 Reviews
3.2
3,243 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
767 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Long hourS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car

    Pros

    Great people to work with.

    Cons

    Low pay and long hours.

    Recommends
    Approves of CEO
  2.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car as an intern (more than an year)

    Pros

    A lot of hands on work, strong support system, fun environment. It was really a great experience in how to run and operate a successful business. Great training.

    Cons

    The company is really big on sales. However, you do not get commission for what you sell. As a temporary employee, it is VERY difficult to take off of work.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great learning experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee
    Current Employee - Management Trainee

    I have been working at Enterprise Rent-A-Car as an intern (less than an year)

    Pros

    -Flexible scheduling for fall interns who also have classes
    -Energetic co-workers
    -Better understanding of how to operate a business
    -Detailed training materials

    Cons

    -Lack of sales training for fall interns

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Assistant in Atlanta, GA
    Current Employee - Management Assistant in Atlanta, GA

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    I was able to work with and learn from a great team of individuals. Most of us were close in age, and our regional manager did a great job of celebrating our accomplishments and keeping our spirits up when rentals got slow.

    Cons

    Relatively low pay for how many hours you work, especially if you're on weekend duty or at the airport.

    Advice to ManagementAdvice

    Focus less on delegation and more on being "hands on" with your staff - especially when there is so much turnover and moving around in each branch.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good environment as well as good managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Agent
    Current Employee - Service Agent

    I have been working at Enterprise Rent-A-Car part-time (more than an year)

    Pros

    Fast paced, fun, challenging, and a good sense of hard work

    Cons

    Hours, sometimes not very organized, understaffed

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Not for the weak

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Los Angeles, CA
    Current Employee - Management Trainee in Los Angeles, CA

    I have been working at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    Management did a great job of vetting potential hirees - the employees here are motivated, outgoing, helpful and as far as I know, a very strong team. Training was fun, the actual day goes by quickly because there is never a moment's rest. Management made it very clear that there is very little work life balance. Everything you used to love about life, kiss it good bye.

    Cons

    Long hours, underpaid (all of this was made clear by management during interview process so that was no surprise). You also get 8 days of PTO during your first year. It is impossible to go on a vacation, even a short weekend one, or to see a doctor AND get all of your errands in. It's a tough life.

    Advice to ManagementAdvice

    Hire more employees and give your current ones a break. I bet if you sent a new person home early at random throughout the week, morale would be very high -- as well as employee retention rate.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Love this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Pros

    Taught me how to run and operate my own business from the ground up but more than that I have grown just as much personally. From networking to confidence to mentors hip this experience has been priceless.

    Cons

    In any business there is always something that needs to be improved and this takes time to adjust, it can feel as though you there is no finish line.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to work with great people.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car

    Pros

    Good money, flexible hours, friendly people, great management

    Cons

    Disorganized, co-worker can be undependable, customers can be rude, often work outside in the rain, heat, and cold.

    Advice to ManagementAdvice

    N/A

  10.  

    Enterprise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Portland, OR
    Current Employee - Customer Service Representative in Portland, OR

    I have been working at Enterprise Rent-A-Car

    Pros

    Working at Enterprise is a pretty cool, laid back job. Everybody is nice and friendly which makes the job a lot easier.

    Cons

    Different branches have different rules, and management trainees treated differently then other employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Just another driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver in Austin, TX
    Former Employee - Driver in Austin, TX

    I worked at Enterprise Rent-A-Car part-time (less than an year)

    Pros

    Lots of freedom
    Pretty flexible

    Cons

    Low wages
    Very few hours
    No room for advancement
    Disorganized management

    Advice to ManagementAdvice

    Rather than bumping heads, communicate with each other to make it less stressful on yourselves.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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