Enterprise Rent-A-Car

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Enterprise Rent-A-Car Reviews

Updated August 17, 2014
Updated August 17, 2014
2,837 Reviews

3.2
2,837 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
558 Ratings

Review Highlights

Pros
  • Company values hands-on sales people who are wiling to provide exceptional customer service (in 224 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 159 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 416 reviews)

  • If you were to work full time its long hours (730-6) but you never get out at 6 (in 809 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great good for recent college grads. If you have any other commitments; forget it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee
    Former Employee - Management Trainee

    Pros

    Get to meet some great people. Drive a lot of new cars that you wouldn't be able to do anywhere else. Pay is okay if you live at home and don't have any major bills. You can progress with company quickly if you want to be completely dedicated to renting cars for the rest of your life.

    Cons

    Long hours. Expect anywhere between 50-70 hours a week. Time off is hard to get because there is always a shortage of staff. Pay is inadequate for the amount time and energy they expect you to put in. You cannot go anywhere with the company without sales. If you are not a good seller, you will not do well. Upper management is tight circle, breaking into is a challenging task.

    Advice to ManagementAdvice

    Give more time off and be more considerate of the employees who put in a lot of time just to rent cars. They need to understand that we have lives too. However, if you are young and just want to work really hard, this could be a good job for you.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Alot of Hours With Terrible Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee  in  Riverside, CA
    Former Employee - Management Trainee in Riverside, CA

    Pros

    -Good training program
    -Some cool people

    Cons

    -Very low pay until you become a branch manager (this takes a few years and they'll tell you otherwise)
    -Average 55 hours per week; even for branch managers with years in
    -Washing nasty cars in the heat and rain in a suite
    -They always overpromise and underdeliver
    -Paying a family of multi-billionaires alot of money and you get nothing for alot of work

    Advice to ManagementAdvice

    Quit the constant sales gimmick to employees AND customers

    Doesn't Recommend
    Neutral Outlook
  3. 1 person found this helpful  

    Don't work here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee
    Former Employee - Management Trainee

    Pros

    -You get to meet a lot of people
    -You get to drive a lot of really nice cars

    Cons

    -Absolutely no work/life balance (60 hour work weeks)
    -Employees are significantly underpaid
    -Very high turnover
    -Washing cars in fancy suits
    -The branches are always understaffed

    Advice to ManagementAdvice

    -Pay your employees a reasonable salary
    -Hire more people
    -Be upfront when hiring new employees

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    Terribly over worked and under paid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee  in  San Jose, CA
    Former Employee - Management Trainee in San Jose, CA

    Pros

    The people who work here are great- many Enterprise employees will tell you that they made some of their best friends while working here. You get to know people quickly when you spend 50+ hours a week with them...

    Cons

    Awful hours, low pay and unrewarding job. Customers who treat you like you are an idiot and management who fails to deliver on promises. Stress levels would be out of control because of overbooking and under staffing.

    Advice to ManagementAdvice

    You all started in the Management Training program. You must remember how horribly over worked and stressed you were. Stop telling candidates that you respect work-life balance- we all know you don't. Employees shouldn't have to make Enterprise their entire life and give up ever going to the doctor or seeing their friends in order to move up. Give employees the ability to have a life outside of work and help alleviate the stress you created by having more employees at each branch. Also, you pay terribly!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    rightttttt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Driver  in  East Boston, MA
    Current Employee - Part-time Driver in East Boston, MA

    Pros

    free employee parking, company values, holiday dinners

    Cons

    management, pay, weather conditions, you get yelled at for everything

    Advice to ManagementAdvice

    get better training and to grow within the company and CARE about your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Worked at Corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate  in  Saint Louis, MO
    Current Employee - Corporate in Saint Louis, MO

    Pros

    The people. But their overall retention rate is in the 70s. Not a good place to work - avoid employment here, unless you are going into the I.T. field.

    Cons

    If management doesn't like you, they fire you.

    Advice to ManagementAdvice

    For the ones that are underdeveloped and misplaced - I hoped that their managers move them into more suitable positions.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    too many hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    met a lot of great people who I are my friends that I met at enterprise. good people the most part. oh yeah, and my friends are not area managers or vps.

    Cons

    too many hours and not enough pay for how hard you work

    Advice to ManagementAdvice

    when it snows a foot. cancel work don't make your employees come in and get into An accident in their personal car. you know damn sure you're not paying my deductible and making me pay atleast taxes on a $30/day policy

    Doesn't Recommend
    Negative Outlook
  9.  

    Over worked, under paid, under valued

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Phoenix, AZ
    Former Employee - Assistant Manager in Phoenix, AZ

    Pros

    This looks great on your resume. It's one of the top rated training programs by JD Power and Associates. The pros pretty much stop there.

    Cons

    No work life balance. You will work 50 plus hours and if you don't, management frowns upon you for not being dedicated, for not wanting it enough.

    You want lunch? It will be on their time, if at all.

    What matters to them....selling coverage and putting in as many hours as they need you to so they can make money.

    This isn't a sprint. It's a marathon. You want to work less than 50 plus hours and make good money it won't happen until you're 6 to 10 years in. It will be as an Area Manager.

    Advice to ManagementAdvice

    No advice. It's a mill of college students. Churn em and Burn em. All the people i know that manage there hate their lives, as well, but can't find other jobs that will pay them enough. Enterprise cares about one thing, money, and if you're not willing to do everything it takes to make it, whether you're management or a management trainee, they'll show you the door.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Terrible. You will be a taxi driver and a car prep.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MT
    Former Employee - MT

    Pros

    Nothing. This job is awful. Managers are not very bright people.

    Cons

    Taxi driver, car prep, paid hourly, company treats you poorly. No work/life balance

    Advice to ManagementAdvice

    Merge with yellowcab

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    OVERWHELMING, ask a lot for minimal in return. If you're a college grad go to a company where you can make more money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Assistant
    Current Employee - Management Assistant

    Pros

    You really need money and you're lazy and want to change

    Cons

    50-55 hour weeks, NO work life balance, more than likely you'll be standing you're entire shift. Once you get promoted you may still have problem paying that loan back

    Advice to ManagementAdvice

    Despite everyone starting as MT's and moving up some of management forgets what its like to be an MT and will make inconsiderate request of employees. Just be considerate.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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