Enterprise Rent-A-Car

  www.go.enterprise.com
  www.go.enterprise.com

Enterprise Rent-A-Car Reviews

Updated December 22, 2014
Updated December 22, 2014
3,247 Reviews
3.2
3,247 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
767 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great work atmosphere, chance for career progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee Intern in Sault Ste. Marie, ON (Canada)
    Former Employee - Management Trainee Intern in Sault Ste. Marie, ON (Canada)

    I worked at Enterprise Rent-A-Car as an intern (less than an year)

    Pros

    The atmosphere is great. Everyone I've known that's worked here is positive and energetic in the workplace. It's better for people who have been involved in sports throughout their lives, they hire a lot of former athletes and it's easier to get along with your coworkers if you match that qualification.

    Cons

    There are long hours, about 7am-6pm, 5 days a week, that can bother seem people but they don't seem as long as they sound, days go by quickly. The other downside is that if you want to move up you'll have to move around to different branches. This isn't really a problem in a big city where there are many branches but if you start in a smaller town you may have to move.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Bardonia, NY
    Former Employee - Management Trainee in Bardonia, NY

    I worked at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Loved working here because I got to meet different people everyday and hear their interesting stories of why they are in need of a rental car. Pay was decent but had potential when you got promoted to have full use of a car everyday as a branch manager. Got to drive different cars all the time so I learned what I liked and didnt like about certain makes/models.

    Cons

    Long hours....worked from 7:30am-6:00pm. At the time I didnt have a kid so I didn't care. But when I think about my situation now, it would've been very hard to work this out.

    Advice to ManagementAdvice

    Would love if they adjusted the schedule to make it more accomodating for people with familiies.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Not a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Assistant in Wheeling, WV
    Current Employee - Management Assistant in Wheeling, WV

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Great company training and experience

    Cons

    No work life balance unethical way of promoting

    Advice to ManagementAdvice

    Don't over promise

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Fun environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee Intern in Cranston, RI
    Current Employee - Management Trainee Intern in Cranston, RI

    I have been working at Enterprise Rent-A-Car part-time (less than an year)

    Pros

    Great values, always learning something new,

    Cons

    training should be more in depth, get more training on the sales side

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Best company to start a "career-path" not the next "job on the resume". Work Hard but Highly Rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Fort Lauderdale, FL
    Current Employee - Management Trainee in Fort Lauderdale, FL

    I have been working at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    Career opportunities are on performance not seniority so you really have control on the direction you want to move. Sales culture from day one and very competitive- in a good way... Employees respect each other and no-one tries to cheat from each other- "Competition is with you rather than the person next to you". Pay is extremely competitive in comparison to other companies. You run the branches just like if a business owner. Employee appreciation hours and other incentives when performing (gift cards, lunches, paid time off, whatever motivates you....)

    Cons

    washing cars in hot South Florida, long hours (49 hrs per week), but hey, if that was "your business", wouldn't you do it anyways? Besides, it is not hard work... you just have to be willing...

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Manager Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Associate
    Former Employee - Manager Associate

    I worked at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Some of my coworkers and customers

    Cons

    Majority of upper management are liars. They promote you if they like you. The pay sucks. Please don't waste your time, run far away from Enterprise.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Great Place to Improve Sales Skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in San Angelo, TX
    Current Employee - Management Trainee in San Angelo, TX

    I have been working at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    Unlimited chances for promotion
    Highly Regarded Training Program
    Your Boss Understands Your Job
    Great for People Looking to do Sales

    Cons

    Married to Job(not by choice)
    Must Have Sales Skills to Promote
    Putting Up With Customers who Treat you Poorly.

    Advice to ManagementAdvice

    Use criteria in addition to Sales to promote such as Leadership Skills, Fleet Management, ESQI Scores(individual) and criteria that could be used in other parts of the company such as repairs or risk management.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservations Specialist in Augusta, GA
    Former Employee - Reservations Specialist in Augusta, GA

    I worked at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    Hours, manger contact, and comfort of at home

    Cons

    Hours, manger contact and comfort of being at home

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    best place to launch your career - meet a ton of friends!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Concord, CA
    Current Employee - Management Trainee in Concord, CA

    I have been working at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    awesome experience with awesome people

    Cons

    hours, work life balance, minimal pay.

    Advice to ManagementAdvice

    keep doing what your doing!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 5 people found this helpful  

    I love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Fayetteville, NC
    Current Employee - Customer Service Representative in Fayetteville, NC

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    working from home,excellent pay working from home,bonuses,benefits,excellent coaching,company that trusts you will help the customer without micro-managing you. so much more///

    Cons

    none I can think of after working here for over a year.

    Recommends
    Positive Outlook
    Approves of CEO

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