Enterprise Rent-A-Car Reviews

Updated August 30, 2015
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4,205 Employee Reviews

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  1. Helpful (1)

    IAH Position

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Houston, TX
    Current Employee - Management Trainee in Houston, TX
    Doesn't Recommend
    Approves of CEO

    Pros

    Lots of opp to sell. Networking through customers to find a new job. Cool people.

    Cons

    Retail hours. Mundane work. Inhumane treatment. You really don't learn anything like the company promises.

    Advice to Management

    Make a schedule that doesn't require people to stay at work till 1am and come back in at 6am the next morning.


  2. Helpful (1)

    NOT a place for professionals

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee in Raleigh, NC
    Former Employee - Management Trainee in Raleigh, NC
    Doesn't Recommend
    No opinion of CEO

    Pros

    Keeps you busy if you hate being at home and do not enjoy social activities.

    Cons

    After you gain a hard earned 4 year degree, they train you to do anything in high heels and an expensive suit including wash a car, inflate tires and run through the rain. Visiting questionable areas of your city to pick up questionable people whom you are alone in the car with for up to 45 minutes. Company does not seem to value intelligence, instead appearing to promote those with the most criminal versatility/sociopathic tendencies.

    Advice to Management

    If Enterprise would continue to require 4 year degrees and call it's program "Management Training", I would suggest more appropriate ways of hiring including behavioral and IQ tests as well as more actual outside sales training rather then focusing on pushing insurance.


  3. They teach you how to be a better employee....for someone else

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Arlington, TX
    Former Employee - Branch Manager in Arlington, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Enterprise gave me my first real dose of Corporate America. I was able to see office politics at it's best. It taught me the "game" I suppose.

    Cons

    If you are not fortunate enough to make the inner circle of your direct upper management then you will not succeed.

    Advice to Management

    The customer is not always right! Stop treating customers better than your employees. Customers lie to get what they want especially if they know they will get something free! If Enterprise put half as much into what they do for ESQI into their employees job satisfaction then they would have a much higher retention!


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  5. Helpful (1)

    What a waste of time...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The pay and that's only because we were grandfathered in. The funny thing is most people at corporate are so overpaid it's kind of silly.

    Cons

    Our senior manager said it best: "I want this job to be so simple I can get anyone of the street to do it". That's my job he's talking about. The growth possibilities in the company are impossible as cronyism runs rabid. The company culture concerns itself more with appearances rather than capabilities. If you smile and can jellybean (what they call small talk at the company) then you’re in. If you’re capable and willing then you can wait your turn. They told us during one of the HR seminars that they hired a consulting company to study company culture. The external consulting company came back with a simple result: your company is like a high school. The consulting company was let go. Enterprise prides itself of never firing anybody, they instead call it early retirement and I’ve seen 30 year olds retire. The funniest of all is the misguided concept of work-life balance. It’s absolutely inexistent. I can go on but you get the idea. Unless you are coming in at a top level of management I would stay clear.

    Advice to Management

    Take a look at yourself and make some changes to leave the 1950’s mentality. Better yet, hire a consulting company to help you with it. This company is so top heavy it will break. It runs like a pyramid scheme. Here’s another idea, how about you act on the pledge of diversity. Making a women CEO doesn’t come close to fulfilling the pledge when the very large majority of management is male and WASP. And last but not least start treating your lower level employees more like employees and less like indentured servants.


  6. Hard work, low pay.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Modesto, CA
    Current Employee - Anonymous Employee in Modesto, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The only pro is it's great experience to put on a resume.

    Cons

    Long hours, low pay, trashy customers.

    Advice to Management

    Leave


  7. Helpful (1)

    Do NOT work here unless it is your only option. You will hate your life.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee in Atlanta, GA
    Former Employee - Management Trainee in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Most of the people you will work with will be great. You will be with young, like-minded, similar colleagues. Some of my closest friendships began at Enterprise.

    Cons

    really long hours- as many as 60 hours/week, hourly pay, unruly clientele, bad managers, weekend work. they have a required maximum for each employee of 49 hours a week. Very often they work you longer than that and remove your hours from the clock-in so that management looks like they are complying with HR's rules.

    Advice to Management

    I feel like there were some managers that did a great job at developing employees and then there were a few that seemed to play favorites. My advice would be to pretend that it is your career that you are advising when counseling an employee.


  8. Helpful (2)

    Management Trainee for me

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Chandler, AZ
    Current Employee - Management Trainee in Chandler, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Opportunities for advancement, if you want to move up you can especially because of the crazy turnover, there are always positions available. A lot of hours, if you like to work a lot of hours, Enterprise is the place for you (work 49 to 50 hour weeks, so 98 hours a paycheck, which comes out to about $1000 a paycheck). Company functions, the company will pay for you to go out and drink as much as you can ever now and again (usually at least once every quarter). This is done to try to get you to forget about the misery of working there.

    Cons

    Low pay for working a lot of hours, washing cars in professional business attire, dealing with crazy customers.

    Advice to Management

    Treat employees better by valuing their input, better catering to their needs (especially pay).


  9. poor company to work for.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Houston, TX
    Former Employee - Assistant Store Manager in Houston, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    the people. the happy hours

    Cons

    The customers, cleaning cars while wearing a suit, upper management. The hours, the pay, sales, the stress is almost unbearable.

    Advice to Management

    The company is too negative towards its employees. Nothing is ever good enough. Your employees work hard for you, but you seem to lack basic respect for them. The stress caused by this job has made a number of employees seek medical help and medication.


  10. Never Again

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee Intern in New York, NY
    Former Employee - Management Trainee Intern in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Working during summer hours Good People

    Cons

    Bad management and operations Horrible pay

    Advice to Management

    This situation is pretty much hopeless


  11. Erac is not the place for people who want to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee Enterprise-Rent-A-Car in Savannah, GA
    Current Employee - Management Trainee Enterprise-Rent-A-Car in Savannah, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    You will get really good discounts on employee rentals, and the benefits are really good also for your first job.

    Cons

    The work hours are long and the atmosphere is very stressful, sometimes the customers can be very rude at times. Also while being yelled at by customers your "managers" do not come and back you up.

    Advice to Management

    Learn to back up your employees, pay more money, offer more days off to deal with the stress. Also listen to your employees because they are the ones who actually deal with the most stress.



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