Enterprise Rent-A-Car

  www.go.enterprise.com
  www.go.enterprise.com
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Enterprise Rent-A-Car Reviews

Updated September 13, 2014
Updated September 13, 2014
2,899 Reviews
3.2
2,899 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
588 Ratings

Review Highlights

Pros
  • Company values hands-on sales people who are wiling to provide exceptional customer service (in 224 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 159 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 416 reviews)

  • If you were to work full time its long hours (730-6) but you never get out at 6 (in 809 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not recommended

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car

    Pros

    Happy Hours
    People have heard its a good training program

    Cons

    Everything else about working for this company was absolutely horrible.

    Advice to ManagementAdvice

    Stop forcing employees to sell redundant insurance

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Awful

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car

    Pros

    Friendly co-workers and a good resume builder

    Cons

    I have never felt as overworked and stressed as I was at this job

  3.  

    Great Corporate Structure...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee  in  Oklahoma City, OK
    Current Employee - Management Trainee in Oklahoma City, OK

    I have been working at Enterprise Rent-A-Car full-time for more than a year

    Pros

    You get to wear a suit every day and wash cars.

    Cons

    50-55 hours per week for 36k per year. You'll be so happy working for Enterprise that you won't need money, family or friends. Very intelligent, creative, fun co-workers, definitely not robots....Ask about the 9.99 weekend special*. It's special in that it takes a long time to explain to customers that they are now here and the cars that are 9.99 a day are a Toyota Yaris or a Fiat 500 and that doesn't include any insurance.

    Advice to ManagementAdvice

    Stay open Sunday so that you can make as much money as possible, why not just be 24 hours a day? Keep a revolving door of fresh recent college graduates, you'll know it's time to replace them when they start to get that "the world has crushed my spirit" look in their eyes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Don't do it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager  in  Bloomington, IL
    Former Employee - Branch Manager in Bloomington, IL

    I worked at Enterprise Rent-A-Car full-time for more than 3 years

    Pros

    Be outdoors a lot
    Sometimes coworkers are fun

    Cons

    Washing cars
    No work life balance
    Pay is terrible
    No salary info before "promotion"

    Advice to ManagementAdvice

    Stop treating employees like slaved. Pay them more because EHI and the Taylor's are greedy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Only if you are very desperate...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee  in  Santa Clara, CA
    Former Employee - Management Trainee in Santa Clara, CA

    I worked at Enterprise Rent-A-Car full-time for more than a year

    Pros

    If you are desperate for a job and can "sell yourself", you have a great chance of being hired since Enterprise has ridiculously low standards.

    Cons

    Low Pay
    Long Hours
    Did I mention LOW PAY
    NO COMMISSIONS until you are an Ast. Mgr. (this takes at least 2 years)
    Strict Military Dress Code
    Bad Branch Management
    Bad Corporate Management

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    DONT WASTE YOUR TIME

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee  in  Morris, IL
    Former Employee - Management Trainee in Morris, IL

    I worked at Enterprise Rent-A-Car full-time for more than a year

    Pros

    The people. But the good ones dont stick around too long.

    Cons

    Trick people into thinking they need enterprise's protection plan when you know full well that there insurance protection plan is MORE than enough. Wash cars majority of day in a suit and tie. Busy work if your not washing cars or at the counter ripping people off. Long hours. No commission. Low pay. Customer's are always upset about something so you learn good customer service skills. No work life balance. Transfer you more than an hour away with no notice or compensation(very frequent)

    Advice to ManagementAdvice

    You rent cars. Quit making it out to be bigger than it is. There is no need to have your employees cleaning cars for tbe majority of the day in a suit and tie. And learn some ethics, quit ripping your customers off.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Pushes you to be unethical.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at Enterprise Rent-A-Car full-time for more than 10 years

    Pros

    You work so many hours the employees become your family. You stay friends with them after everyone quits or gets fired.

    Cons

    Long hours, failed promises for promotions, training is really brainwashing and the company has "happy hours" and encourages drinking as everyone drives away sloshed and buzzed. If you don't have the "numbers" you are supposed to have, management tells you to do what it takes to fix your numbers. Almost unofficially encouraging unethical behavior.

    Advice to ManagementAdvice

    The company used to be a good company before we bought Alamo and National. After that the company stopped caring about their employees and will push you till you burn out. Then they will find reasons to get you moved out (fired). I was a good loyal 10 year employee that would not be unethical so they let me go. If you are management you are probably next. The max they want someone is 3 years. They will fire you and get two to three new clones in your place.

    Doesn't Recommend
    No opinion of CEO

    Enterprise Rent-A-Car Response

    May 1, 2014Director: Employment Brand

    Thank you very much for your review. We take ethics very seriously and we do not support unethical behavior. We would like to hear more about your experience, to help resolve this behavior taking ... More

  9. 1 person found this helpful  

    Do not waste your life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Rental Manager  in  Saint Louis, MO
    Former Employee - Branch Rental Manager in Saint Louis, MO

    I worked at Enterprise Rent-A-Car full-time for more than 8 years

    Pros

    Make great and solid relationships outside of the company. Develop a business acumen. Constructive challenge for a few months

    Cons

    Management is incompetent, borderline a joke. No upward movement. Customers hate the company and take advantage of the service. Favoritism, fraternization, and a waste of genuine potential.

    Advice to ManagementAdvice

    The bubble will pop. Good luck with the leadership in place - I feel bad for the family

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Green Monster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Atlanta, GA
    Former Employee - Customer Service Representative in Atlanta, GA

    I worked at Enterprise Rent-A-Car full-time for more than 3 years

    Pros

    I have nothing great to say about the location at the Atlanta Airport

    Cons

    I have nothing to add to improve their standing at the Atlanta Airport

    Advice to ManagementAdvice

    Listen and pay attention to the people who work their hardest for you.

    Doesn't Recommend
    Neutral Outlook
  11. 1 person found this helpful  

    Long hours and under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee  in  Tucson, AZ
    Former Employee - Management Trainee in Tucson, AZ

    I worked at Enterprise Rent-A-Car full-time for more than a year

    Pros

    Good Training and nice people.

    Cons

    Long hours, low pay and big turnover rate

    Advice to ManagementAdvice

    Care about employees more and less about numbers

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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