Enterprise Rent-A-Car

  www.go.enterprise.com
  www.go.enterprise.com

Enterprise Rent-A-Car Reviews in Rochester, NY

3,058 Reviews
3.2
3,058 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
672 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 243 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 170 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 486 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 888 reviews)

More Highlights

4 Employee Reviews Back to all reviews

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  1.  

    Great experience to have, but not the greatest for long-term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Assistant in Rochester, NY
    Former Employee - Management Assistant in Rochester, NY

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    People you work with are awesome....very helpful and fun to be at work with all day. Lots of chances to either get training/advice or to give it. Once you're there for longer than a year, benefits and vacation time really kick in. Quarterly meetings are held at fun places and paid for by the managers....nice to help improve moral.

    Cons

    Long long hours (I worked anywhere from 45-60 hours a week 5-7 days a week), customers and accounts can be very demanding and taxing on you mentally, upper management seems to have a specific type of person they like to promote so if you're not one of them then good luck trying to advance

    Advice to ManagementAdvice

    Be careful who you are promoting.....since I left the company, many people who were promoted over me have left also or haven't done very well at that position. Also, hire some more people....I know that you are picky with the people you bring on, but every office I've been to has been understaffed and that takes a huge toll on your employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Management Trainee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Rochester, NY
    Former Employee - Management Trainee in Rochester, NY

    I worked at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Great coworkers and a lot of great customer service experience

    Cons

    Long hours. Sales culture has heavy pressure

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Great Opportunity, Hard Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Management Trainee in Rochester, NY
    Current Employee - Management Trainee in Rochester, NY

    I have been working at Enterprise Rent-A-Car

    Pros

    Great entry level position that gives you a very broad range of experience in sales, customer service, and management. "If you work hard, the reward hard work".

    Cons

    Long hours... really long hours.

    also,

    You are a bunch of numbers to management. NO matter how much you put into the company previously, if you drop in sales you become expendable.

    Advice to ManagementAdvice

    Take into account intangibles as well as sales. College grads take this job and are burned out 2 years after graduation.

    Approves of CEO
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  5.  

    Overall a great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Assistant Manager in Rochester, NY
    Former Employee - Assistant Manager in Rochester, NY

    I worked at Enterprise Rent-A-Car

    Pros

    Great culture and fun place to work. There is a great feeling of comraderie since the company goes to great lengths to hire the right people.

    Cons

    Long hours and great emphasis placed on selling additional coverages. If it weren't for the weight of constantly feeling like I had to keep my daily sales percentage up, I would still be working there.

    Advice to ManagementAdvice

    Focus more on providing a better work/life balance.

    Approves of CEO

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