Enterprise Rent-A-Car Reviews

Updated April 9, 2015
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Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
2 Ratings

Pros
  • I got a lot of really good customer service experience (in 249 reviews)

  • I met so many great people working for Enterprise (in 176 reviews)

Cons
  • No work/life balance if you are married or want to start a family (in 525 reviews)

  • Tough starting out with long hours (in 923 reviews)

More Pros and Cons

5 Employee Reviews

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  1. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Rockville, MD
    Former Employee - Assistant Manager in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Enterprise Rent-A-Car full-time (More than 3 years)

    Pros

    Lots area for growth. Great training program. Working for Enterprise will help land you other positions as long as you stay with them at least 2 years

    Cons

    The hours are very long and the pay is very low

    Advice to Management

    Pay your branch management more


  2. Helpful (2)

    At the branches, you have no work/life balance. Corporate is where you want to be. You can get promoted fairly quickly.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Rockville, MD
    Current Employee - Sales Representative in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise Rent-A-Car full-time (More than 3 years)

    Pros

    The training program is extremely well structured. You learn how to run your own business from the moment you step on board. However, you are constantly understaffed. It's a great "first job" for people just out of college. You constantly get invited to company events (bowling, happy hours, etc.) which is very intriguing, and sometimes can make up for the consistent pay that is around $40k year to start.

    Cons

    There's a low work/life balance. You are constantly understaffed at the branches. If you get promoted to another department (fleet management, business rental sales, car sales, accounting) there's a MUCH better work/life balance. The pay is good, but you don't have time to enjoy your money with fun stuff because you end up working about 60 hours a week.

    Advice to Management

    The company promotes only from within, which is a great perk for new employees because current management has "been there, done that" with whatever the new employees are doing (cleaning cars, checking in customers, promoting insurance, etc.).


  3. Helpful (1)

    Great opportunity, move up quick, and fun environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Rockville, MD
    Current Employee - Assistant Manager in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Pros

    - learn how to run a business - be a manager quickly - pay is uncapped - Benefits are good - Teamwork

    Cons

    - long hours - busy work environment - washing cars

    Advice to Management

    help out at your branches more! Come to the branches at peak times and help with customer interaction.


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  5. branch manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Rockville, MD
    Former Employee - Store Manager in Rockville, MD
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Enterprise Rent-A-Car full-time (More than 5 years)

    Pros

    good experiance and its looks good on your resume

    Cons

    pay not competitive, long hours with few lunch breaks, not valued


  6. Tough first year and benefits are terrible.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rockville, MD
    Former Employee - Anonymous Employee in Rockville, MD
    Doesn't Recommend
    No opinion of CEO

    Pros

    Tough management but they helped me learn. Met nice coworkers. Your next job offer will be much better than this and you will be happier.

    Cons

    Terrible first year. They seem to make sure it will be a rough one. Benefits are horrible no matter how long you worked there.

    Advice to Management

    Offer better benefits. Stop advertising that you hire from the bottom half of the college grads



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