Enterprise Rent-A-Car

  www.go.enterprise.com
  www.go.enterprise.com

Enterprise Rent-A-Car Reviews in St. Louis, MO

Updated November 17, 2014
Updated November 17, 2014
3,247 Reviews
3.2
3,247 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
767 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 249 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 176 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 525 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 923 reviews)

More Highlights

90 Employee Reviews Back to all reviews

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  1.  

    Management Trainee Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee Intern in Hazelwood, MO
    Former Employee - Management Trainee Intern in Hazelwood, MO

    I worked at Enterprise Rent-A-Car as an intern (less than an year)

    Pros

    I would highly recommend this internship as a great place to start your career;
    Provides great experience in management, marketing, sales, and customer service
    Training and Co-workers extremely helpful and interested in your personal growth
    Mostly young, outgoing co-workers who are all very friendly
    Family/Employee discounts
    Work flew by because you were always busy and on your feet
    Opportunity for quick advancement

    Cons

    Work life balance
    Pressure to sell company's protection products
    Could be very long hours and may have to work weekends
    Washing more cars than you thought you would have to

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Not the "sexiest" of jobs, but great sales experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee Intern in Saint Ann, MO
    Former Employee - Management Trainee Intern in Saint Ann, MO

    I worked at Enterprise Rent-A-Car as an intern (less than an year)

    Pros

    Solid training, active participation in the business, quantifiable results and impact on the bottom line. Always doing something; never a dull moment at Enterprise. Greatest "pro" was the sales skills base I now have to take advantage of at another position at another company. Received a full-time offer yet didn't want to continue doing the same thing at this company.

    Cons

    Daily operations get tiresome and tedious at times. Wake up, rent cars, sell insurance, answer phones, clean cars, go home, repeat. Not what I would call a "sexy" job. The most qualified person will not always get the promotion - extremely numbers-based, not qualifications-based. Competitive nature of promotions and the business overall is een mostly as a pro but can lead to shady tactics.

    Advice to ManagementAdvice

    Actively promote company values and culture throughout all offices and make sure branch and area managers are focused on attaining and improving upon those goals. Inconsistencies across managers and areas leads to many issues that negatively impact brand performance and retention.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Good opportunity hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Trainee in Saint Louis, MO
    Current Employee - Manager Trainee in Saint Louis, MO

    I have been working at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    Young environment a lot of opportunity to get promoted. A very supportive system where the top level people take time to talk to you on a monthly basis in trainings.

    Cons

    Long hours almost like working a bonified mcdonalds job. Must put on a fake smile for some of the rude customers. The company is so big your basically replaceable. Its a sales oriented business and a lot of customers know that and try and get free upgrades and know we can adjust prices.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Not a place for growth minded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Architect in Saint Louis, MO
    Former Employee - Architect in Saint Louis, MO

    I worked at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Awesome people at non-management level.
    Management tends to pigeon hole members.

    Cons

    Does not practice what they preach

    Advice to ManagementAdvice

    Identify and groom the right talent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    False hope.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Saint Louis, MO
    Current Employee - Management Trainee in Saint Louis, MO

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    There are very few Pros for working at Enterprise, one of them would be cheaper car rentals if you travel, also they match 3% of your 401K.

    Cons

    They will work you until you are blue in the face, then once you stop producing numbers they want to see you are out the door. Its very high pressure sales, some parts of the company they make you cold call for hours until you getting a meeting set up. There is a false hope of having a work life balance and they one day you will make more money and work less that 50 hours.

    Advice to ManagementAdvice

    Only let you employees work 40hrs per week, also reward hard work. After all "We work hard and reward hard work" is one of the founding values that is rarely followed through.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Great company with opportunities for career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Saint Louis, MO
    Current Employee - Senior Software Engineer in Saint Louis, MO

    I have been working at Enterprise Rent-A-Car full-time (more than 10 years)

    Pros

    The company puts a lot of emphasis on work life balance and offers opportunities for career development

    Cons

    Projects move slow due to a high number of meetings

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Quick and easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Member Service Coordinator in Saint Louis, MO
    Current Employee - Member Service Coordinator in Saint Louis, MO

    I have been working at Enterprise Rent-A-Car full-time (less than an year)

    Pros

    They pay is great and friendly team

    Cons

    Hours are long and not much else

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It is a ok job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vehicle Service Agent in Saint Louis, MO
    Former Employee - Vehicle Service Agent in Saint Louis, MO

    I worked at Enterprise Rent-A-Car part-time (less than an year)

    Pros

    If you want hours then this is the place to work

    Cons

    The pay isn't great and hours are long

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Working for Enterprise is a great way to get your foot in the corporate world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Coordinator in Saint Louis, MO
    Current Employee - Account Coordinator in Saint Louis, MO

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Great benefits, strong company values, great opportunity for both a career with the company and to beef up your resume.

    Cons

    Very demanding, company values have not changed since established in 1956.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    A quality company interested in the welfare of employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Saint Louis, MO
    Former Employee - Project Manager in Saint Louis, MO

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Company was serious about professional growth for all levels of employees including brand-new hires.

    Cons

    Administration was stuck in IBM-clone rut for some years which limited some options for projects.

    Advice to ManagementAdvice

    Trust in your employees and don't depend on outside contractors as heavily. The business is known by employees more so than outside consultants.

    Recommends
    Positive Outlook
    Approves of CEO

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