Entertainment Benefits Group

  www.ticketsatwork.com
  www.ticketsatwork.com
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Entertainment Benefits Group Reviews

Updated August 15, 2014
Updated August 15, 2014
6 Reviews
1.2
6 Reviews
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Brett D. Reizen
1 Rating

Employee Reviews

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  1. 1 person found this helpful  

    Great place turned bad quick

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fulfillment Coordinator  in  Orlando, FL
    Current Employee - Fulfillment Coordinator in Orlando, FL

    I have been working at Entertainment Benefits Group full-time for more than 3 years

    Pros

    The benefits/perks are the only thing left that make it worthwhile.

    Cons

    Gossiping management, Shady HR, Double Standards from managers, treat you like you're in concentration camp. Strict for no reason with such lacking pay and hard work gets looked over. Friends of managers hired instead of promotions. I worked for EBG when it was in its infancy and loved it. I worked extremely hard for this company and as it started growing, they hired friends as managers and things started changing quickly. Cameras were installed all over the place and breaks were monitored like you were a prisoner. HR Even went as far as telling another company that I applied at, that I was fired from my position, though it wasn't true.

    Advice to ManagementAdvice

    Get managers that won't gossip, spread lies and make hard working staff feel unimportant. Treat people like they mean something and they will work hard for you. Things were great but when you don't listen to staff on the important things and get advice from those doing the work daily, you are going to run into problems. The business may thrive but that doesn't mean it can't fall apart at some point. Training people and having high turn over is more costly than having good employees who don't mind working hard for you day in and out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Condescending

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management
    Former Employee - Management

    I worked at Entertainment Benefits Group full-time for more than a year

    Pros

    The overall daily environment in which you work side by side with your co workers and the bonds of dissatisfaction forged amongst one another may be the one thing that keep the majority people coming back daily to this company. The ONLY real PRO of this company is the "Comps" to the attractions or shows that are extended to the employees for training purposes.

    Cons

    EBG does not value their employees at all. They have a extremely high turn over rate due to employee dissatisfaction, very low hourly pay rates,
 lack of proper training and 
poor overall leadership.
    The favoritism throughout the company is severe and senior management almost seems proud of it with a holy than thou attitude.

    Advice to ManagementAdvice

    At some point you may want to start valuing good employees who work hard rather than sticking with your "there's always someone else to fill the position" mentality. It may serve you well.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    If you like working with children, this is the place for you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing  in  Aventura, FL
    Former Employee - Marketing in Aventura, FL

    I worked at Entertainment Benefits Group full-time for less than a year

    Pros

    Co-workers were ok.
    Type of business was cool.
    1 hour lunch
    The best part of the day was going home.

    Cons

    Manager had no personality; Cold and Condescending.
    All employees are entitled, young and inexperienced even management.
    A lot of gossip, surprisingly mostly from the men
    Unorganized.
    Manager throws a bunch of work at you, but has no clue on how to do the work themselves.

    Advice to ManagementAdvice

    Know what you're talking about before you try to correct someone.
    My advice to the CEO is stop letting kids run your business.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Do not value employees at all!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV

    I worked at Entertainment Benefits Group full-time for more than a year

    Pros

    The ability to get complimentary tickets to shows/tours in the Las Vegas market.
    Interaction with people from around the world.

    Cons

    They do not value their employees at all. The employees are treated as a number instead of a person.

    -Extremely high turn over rate due to employee dissatisfaction and low hourly rates on sales positions.

    -Micromanagement of each department makes employees feel that they are not trusted to do their job.

    -An environment of negativity and nit-picking of each and every behavior.

    -There seems to be rampant favoritism and nepotism throughout all of the departments.

    -Management seems to be "very closed door policy." If you don't agree with mandates and speak up about them, you get into trouble for any question to the higher ups.

    Advice to ManagementAdvice

    Trust your people and most will reward you with loyalty and hard work. It is ok to compliment an employee from time to time instead of constant criticism. If you only create an environment of hostility, then you will only breed resentment from your managers/agents/employees.

    Doesn't Recommend
    Negative Outlook
  6. 1 person found this helpful  

    No regard for customers or for their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservation & Travel Manager (Call Center Manager)  in  Orlando, FL
    Current Employee - Reservation & Travel Manager (Call Center Manager) in Orlando, FL

    I have been working at Entertainment Benefits Group full-time for more than 3 years

    Pros

    Paid on time but that is about it, there really is nothing else.

    Cons

    This company has absolutely no regard for their customers. The company makes mistakes, customers cannot get their tickets or their information is incorrect and they miss shows and the COMPANY REFUSES to refund the customer. The WORST customer service I have ever seen. I cannot believe these guys are still in business!

    Advice to ManagementAdvice

    Recognize the importance of your customers and provide ethical service.

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful  

    Sr. Management are of normal intelligence but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vacation Planning Specialist  in  Orlando, FL
    Current Employee - Vacation Planning Specialist in Orlando, FL

    I have been working at Entertainment Benefits Group full-time for more than 3 years

    Pros

    Really don't have any "Pros," although some of my co-workers were pleasant to spend the workday with. My pay was always delivered as advertised.

    Cons

    At EBG the Sr. Management team makes life difficult, painful, and unpleasant for the good people around them. They are careful to do their best to blend into good society. This insulates and protects them from the angered reaction of good people; who would hammer them if they made their intentions public.

    The Sr. Management team is so good at blending in with good people that their statements, goals and culture have become 'normal' and 'accepted'.

    Potential employees should be forewarned.

    Advice to ManagementAdvice

    Stop the madness............your "culture" is as cultured as yogurt...

    Doesn't Recommend
    Neutral Outlook

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