Entertainment Benefits Group

www.ticketsatwork.com
Unclaimed Profile
Add Review

Entertainment Benefits Group Reviews

Updated April 6, 2015
8 reviews filtered by
  • Any Location
  • Any Job Title
1.3
8 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Brett D. Reizen
1 Rating

Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Great perks, horrible management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Entertainment Benefits Group full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The content the company generates is very interesting and informational. The products it sells are great - tours, attractions, live shows. You get a lot of free show tickets and occasional merchandise, and you have access to extremely discounted prices.

    Cons

    Management is horrible. Employees are treated like badly behaved children - micromanaged, talked down to, accused of lying, and out right insulted. Senior level managers have too much on their plate and oversee too many employees (even employees that aren't in their department), so they don't pay attention and completely ignore employees in some cases. When this gets them n trouble, they place blame on their staff and ignore proof (emails, notes, call logs).

    Advice to Management

    Keep managers in their own departments, place more value on your entry and mid level employees, and keep the HR team fair and less biased toward the leadership team.

  2. Unique experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV

    I worked at Entertainment Benefits Group

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    going to shows and tours

    Cons

    benefits are expensive and no empathy

  3. Helpful (1)

    Company has absolutely no clue what a corporation is!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Entertainment Benefits Group

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The only pro is the comp tickets and even those come from their partners.

    Cons

    Low salary, benefits packages suck, management is at his absolute worse. I have no clue where this company is trying to go but they need to start treating their employees with decency.

    Advice to Management

    Hire managers who are not whimps and actually know what they're doing. If youvare going to pay people so low, tge least yoy can do is offer them a great benefits package.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Great place turned bad quick

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fulfillment Coordinator in Orlando, FL
    Current Employee - Fulfillment Coordinator in Orlando, FL

    I have been working at Entertainment Benefits Group full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The benefits/perks are the only thing left that make it worthwhile.

    Cons

    Gossiping management, Shady HR, Double Standards from managers, treat you like you're in concentration camp. Strict for no reason with such lacking pay and hard work gets looked over. Friends of managers hired instead of promotions. I worked for EBG when it was in its infancy and loved it. I worked extremely hard for this company and as it started growing, they hired friends as managers and things started changing quickly. Cameras were installed all over the place and breaks were monitored like you were a prisoner. HR Even went as far as telling another company that I applied at, that I was fired from my position, though it wasn't true.

    Advice to Management

    Get managers that won't gossip, spread lies and make hard working staff feel unimportant. Treat people like they mean something and they will work hard for you. Things were great but when you don't listen to staff on the important things and get advice from those doing the work daily, you are going to run into problems. The business may thrive but that doesn't mean it can't fall apart at some point. Training people and having high turn over is more costly than having good employees who don't mind working hard for you day in and out.

  6. Condescending

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management
    Former Employee - Management

    I worked at Entertainment Benefits Group full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The overall daily environment in which you work side by side with your co workers and the bonds of dissatisfaction forged amongst one another may be the one thing that keep the majority people coming back daily to this company. The ONLY real PRO of this company is the "Comps" to the attractions or shows that are extended to the employees for training purposes.

    Cons

    EBG does not value their employees at all. They have a extremely high turn over rate due to employee dissatisfaction, very low hourly pay rates,
 lack of proper training and 
poor overall leadership.
    The favoritism throughout the company is severe and senior management almost seems proud of it with a holy than thou attitude.

    Advice to Management

    At some point you may want to start valuing good employees who work hard rather than sticking with your "there's always someone else to fill the position" mentality. It may serve you well.

  7. Do not value employees at all!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV

    I worked at Entertainment Benefits Group full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The ability to get complimentary tickets to shows/tours in the Las Vegas market.
    Interaction with people from around the world.

    Cons

    They do not value their employees at all. The employees are treated as a number instead of a person.

    -Extremely high turn over rate due to employee dissatisfaction and low hourly rates on sales positions.

    -Micromanagement of each department makes employees feel that they are not trusted to do their job.

    -An environment of negativity and nit-picking of each and every behavior.

    -There seems to be rampant favoritism and nepotism throughout all of the departments.

    -Management seems to be "very closed door policy." If you don't agree with mandates and speak up about them, you get into trouble for any question to the higher ups.

    Advice to Management

    Trust your people and most will reward you with loyalty and hard work. It is ok to compliment an employee from time to time instead of constant criticism. If you only create an environment of hostility, then you will only breed resentment from your managers/agents/employees.

  8. Helpful (1)

    No regard for customers or for their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservation & Travel Manager (Call Center Manager) in Orlando, FL
    Current Employee - Reservation & Travel Manager (Call Center Manager) in Orlando, FL

    I have been working at Entertainment Benefits Group full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Paid on time but that is about it, there really is nothing else.

    Cons

    This company has absolutely no regard for their customers. The company makes mistakes, customers cannot get their tickets or their information is incorrect and they miss shows and the COMPANY REFUSES to refund the customer. The WORST customer service I have ever seen. I cannot believe these guys are still in business!

    Advice to Management

    Recognize the importance of your customers and provide ethical service.

  9. Helpful (1)

    Sr. Management are of normal intelligence but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vacation Planning Specialist in Orlando, FL
    Current Employee - Vacation Planning Specialist in Orlando, FL

    I have been working at Entertainment Benefits Group full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Really don't have any "Pros," although some of my co-workers were pleasant to spend the workday with. My pay was always delivered as advertised.

    Cons

    At EBG the Sr. Management team makes life difficult, painful, and unpleasant for the good people around them. They are careful to do their best to blend into good society. This insulates and protects them from the angered reaction of good people; who would hammer them if they made their intentions public.

    The Sr. Management team is so good at blending in with good people that their statements, goals and culture have become 'normal' and 'accepted'.

    Potential employees should be forewarned.

    Advice to Management

    Stop the madness............your "culture" is as cultured as yogurt...

Work at Entertainment Benefits Group? Share Your Experiences

Entertainment Benefits Group

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.