Glassdoor is your free inside look at Epic reviews and ratings — including employee satisfaction and approval rating for Epic CEO Judith R. Faulkner. All 406 reviews posted anonymously by Epic employees.
62% of the CEO
Judith R. Faulkner
4 people found this helpful
Current Employee – been working at Epic full-time for more than 7 years
Pros – Good benefits
Fun working environment
Ability to contribute quickly
Ability to work towards changing your role in ways that you'd like
Competent/intelligent coworkers
Some ability to choose to work on the things you're interested in
Cons – It can get busy/overwhelming at times, although the open & supportive environment make it pretty easy to get help if you need it. Sometimes seems like the team workload balance is a bit off- some people are extremely busy while others don't have enough to do, and it isn't always obvious, and so isn't always addressed quickly.
Most evaluation is subjective, and the objective measures used (hours logged) seem to be overvalued compared to what they really indicate.
It's hard to know how well you're really doing compared to others in your role/tenure since no one (supposedly) knows what anyone else makes, and you don't really get told what affected your raise one year to the next.
Advice to Senior Management – Take more advantage of people's skill sets by letting them work on certain types of work rather than dividing everything by customer.
Even if you don't publish specific salary info, ultimately our salary is the most true indication of how much we are valued as an employee. If my raise one year is significantly different from the previous year, tell me what the differences where, and whether it was normalization, if I improved more or less than my previous year, etc.
While each Team Lead being different can be a good thing, it can also make TL changes tricky. I went from one TL who cared very strongly about logging time and measureable metrics, and another one who didn't visibly evaluate them at all.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-29 14:40 PDT
1 person found this helpful
Current Employee – been working at Epic full-time for more than 3 years
Pros – Independence in your work, ability to take on important things right off the bat and there's always a good challenge to take on. I'm never bored working here and am well compensated for doing a good job. Very fun company culture as well. Don't need to be at a certain management level to do what you want to do in your job.
Cons – You need to learn to say no. There is infinite work you could potentially do at any point, so learn to budget your time to work on the important things and say no when you don't have time. That's an important skill within your control to maintain a good work/life balance
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-10 07:38 PDT
1 person found this helpful
Former Employee – worked at Epic full-time for more than a year
Pros – Because Epic Systems has industry leading pay your co-workers will be smart and motivated. It's a great place to start working right out of college because many of your co-workers will be around your age and since so many people are being hired you'll have a whole group of people in your same situation.
Cons – You will be expected to work long hours. A 40 hour work week is almost unheard of at Epic. If you want to advance in the company you will be working 55+ hour weeks. The CEO said she didn't like the term work/life balance and preferred thinking of it as work/life integration. If that's not a warning sign I don't know what is.
Advice to Senior Management – Reduce the stress level and hours required.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-10 11:14 PDT
2 people found this helpful
Current Employee – been working at Epic
Pros – GREAT health insurance, and the middle management do the same work as non management so they are sympathetic.
Cons – It can be very difficult to find work life balance, but not impossible. There is plenty of work to never stop working, so you have to force yourself to set boundaries for work and life.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-02 13:16 PDT
1 person found this helpful
Current Employee – been working at Epic full-time
Pros – Great people to work with
Good salary and benefits
Cons – A lot is expected of you
Advice to Senior Management – N/A
Yes, I would recommend this company to a friend
2013-05-08 13:42 PDT
Current Employee – been working at Epic full-time for more than 7 years
Pros – I have full empowerment to do what is right. Epic's company values are to do what's right over what's easy or most profitable; we value our patients, and our customers as the most important parts of our work. The work is important and it does make a difference, and therefore is highly rewarding.
Cons – There is potential for burn-out and stress, but you can mitigate it. Work weeks are not excessive (mode between 45-50 hours), but the work is important and often high-intensity. You need to learn to know yourself to understand your limits and how to stay within them. A time management system that works for you is important to lower personal stress and allow you to manage tasks without burn-out.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-15 06:45 PDT
Current Employee – been working at Epic
Pros – salary is good, but if you want to stay there forever, and do not mind the winter boring. then it is the best place to stay.
Plus every thing is cheap comparing to CA
Cons – It is a farm land, and working there you will feel a sense of retiring in adv.
late night working is expected
10 day vacation in a year
Advice to Senior Management – more vacation, and move to another place
2013-05-15 17:36 PDT
2 people found this helpful
Current Employee – been working at Epic full-time for more than 3 years
Pros – Very friendly co-workers, Culture.
Good pay.
Cost of living is less in Madison.
Beautiful Campus
Cons – - Technology wise a big no-no if you r on a team using VB
- Work/Life balance is very bad.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-28 19:59 PDT
3 people found this helpful
Former Employee – worked at Epic full-time for more than 7 years
Pros – unmatched exposure to opportunities for growth and advancement. The turnover rate is fairly high (most people leave after 2-3yrs). I used to think this was a con -- but then I realized that such a system allows AMAZING ownership for up-and-comers. If you've got a top-tier intellect and the drive to match, then you can be one of the most influential people in the company in 5 years. And Epic compensates you very well, with salaries that jump by 10-30% annually for the highest performers.
Cons – In order to be happy at Epic, you need to have a mature understanding of work-life balance. Meaning, you need to know your limits of work, understand what each new commitment will entail, and be able to dynamically adapt to keep your balance right. Despite what most people who burn-out say, Epic doesn't force you to work hard -- they put you in a situation where you want to work that hard to grow/achieve. That may sound like splitting hairs, but it isn't. Once I realized that I could steer my workload through effective prioritization, well-timed escalation, and proper planning, my workload was entirely my choice. Mgmt at Epic is helpful and supportive, but won't do your work for you and hold your hand. If you're a poor time manager, don't communicate your wants/needs well, or are passive aggressive, you should NOT work here.
Advice to Senior Management – You're losing amazing IS talent and experience because of the "no branch offices" culture clause. If you can maintain culture with international offices, then you can have a few in different regions of the US where people typically go to leave Madison. The benefit to customers (and Epic's profits) of having all the ex-Epic-ers who now work for Nordic, Vonlay, etc still part of the fold would be obscenely large. Be better at catering to people's lifestyle needs, and you'll better achieve world dominion.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-01 12:50 PDT
2 people found this helpful
Current Employee – been working at Epic full-time for more than a year
Pros – Fast paced environment, flexibility in job roles/responsibilities. You will work with qualified, passionate people on a daily basis.
Cons – You'll need strong time management skills both to succeed at Epic and to maintain your work life balance.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-30 06:34 PDT
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