Epic Systems Corporation

www.epic.com
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Epic Systems Corporation Reviews

Updated February 27, 2015
Updated February 27, 2015
781 Reviews
3.6
781 Reviews
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Epic Systems Corporation Founder & CEO Judith R. Faulkner
Judith R. Faulkner
570 Ratings

Review Highlights

Pros
  • Good pay (especially for an entry level job) and low cost of living (in 53 reviews)

  • Fun and creative work environment with some of the smartest co-workers around (in 43 reviews)


Cons
  • Work-life balance is pretty much nonexistent if you don't set limits for yourself (in 136 reviews)

  • LONG hours (57 hour weeks are average across Implementation) with nearly 60% travel commitments (in 86 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    Great place to learn about healthcare software and work with really smart people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager/Implementation Consultant in Madison, WI
    Current Employee - Project Manager/Implementation Consultant in Madison, WI

    I have been working at Epic Systems Corporation

    Pros

    All employees are extremely smart
    Strong performance based pay
    room to move up quickly
    work with top healthcare institutions
    company makes a major emphasis on trying to improve

    Cons

    Extremely high expectations
    Travel can be very heavy(par for the course for consulting)
    Organizational structure is odd and can present road blocks(branded as being very flat but really has a lot of politics)
    Depending upon who you are, Madison, WI may not be your desired place(must relocate)
    Epic never has a ton of clout with the client (they bring in outside consultants or do not listen to the recommendation)
    Work/life balance gets lost quickly

    Advice to ManagementAdvice

    Create a better work/life balance for employees. Epic has an extremely high rate of attrition due to long hours, issues with project leadership, deadlines forever changing, and expectations that are not always in line with what is reality

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Good experience for a recent college grad, not so sure about as a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Services in Madison, WI
    Former Employee - Technical Services in Madison, WI

    I worked at Epic Systems Corporation full-time (more than a year)

    Pros

    Most of the people you work with are great, lots of opportunity for responsibility and leadership, fringe benefits are awesome (food, goofy buildings, etc). Free coffee. Madison is a cool town, and it's easy to make friends since most everyone else at Epic is also fresh out of college. I was a TS and your life is a little more predictable than the implementation staff, but you still get opportunities to travel to interesting places supporting customers etc. Growing like crazy so there are many chances to make an impact.

    It's a crazy ride, if you are up for the challenge and can stay on top of the 1000 things on your plate every day you can gain some really powerful skills.

    Cons

    Easy to get in over you head, especially if you have a bad TL. Most people are fresh out of college, and some act like Epic is college 2.0. Others drink the Kool-aid a little too much and then get very cynical about their work when things get rough (especially IS who are approaching burnout). There isn't ever an explicit statement that you need to work 50+ hours a week, but if you don't you'll stand out. Winter in WI can be pretty killer if you are not from the area (you can have snow on the ground from Nov-Apr some years).

    Epic is growing like crazy so it is easy to get overextended. The current growth isn't sustainable and the shininess of Epic might fade as the current EHR boom slows down.

    Advice to ManagementAdvice

    Epic puts the customer first. They are upfront about it, but this means that their employees come second. The bigger Epic gets the harder it is to make everyone feel like they are all on the same team. Most current employees have never experienced anything but meteoric success, so when things start slowing down and belts start getting tightened, it's going to get interesting.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Great place to work with great work to do and live a nice life in general.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Madison, WI
    Current Employee - Software Developer in Madison, WI

    I have been working at Epic Systems Corporation full-time (more than a year)

    Pros

    You get to work with not only incredibly smart people, but incredibly caring and passionate people. The pay is phenomenal and the work is fun to do on a day-to-day basis. As a software developer I get to collaborate with my team on things I design and things they design. We implement alongside each other and we test each others work and we have fun doing cool things. The food here is amazing and I can't imagine anywhere else having this high quality of food from coffee carts through lunch.

    Cons

    You become an expert in development languages that aren't being used by anyone else in the 'tech industry', so your experience does fall behind professionally in that respect. However, your ability to think algorithmically and be an intelligent computer scientist is not hindered.

    Recommends
    Positive Outlook
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  5.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Verona, WI
    Current Employee - Software Developer in Verona, WI

    I have been working at Epic Systems Corporation full-time (more than 5 years)

    Pros

    Lots of opportunities to work on meaningful projects. You get to work with very talented co-workers. Private offices, great campus.

    Cons

    Expectations of everyone is really high, which can be a positive and a negative.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to learn, learn from those who stay for a while be be successful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epic Systems Corporation (more than a year)

    Pros

    You can learn so much from your peers and you're working with some of the best young talent in the country. The values and dedication to service are extremely honest and high respectively. You will learn about development cycles, work with quality personnel, technical problem solvers, and have some of the best facilities and culinary staff in the country. You benefit from what you put in, so put in early and recognize this culture is specific to Epic. Also - no dress code, flexible hours for non-customer-facing staff, you share or have your own office, break room well stocked, internal documentation is about a 7/10 as far as completely comprehensive (but there is a wealth of information, I very much doubt other organizations have).

    Cons

    Summary:Training gets you familiar with the software, but not your job.

    Not everyone's brain is prepared for the work with the sheer amount of information with both software and the healthcare industry AND how different members of the Epic family USE the software. Answering quickly is preferred, but you also need to temper your responses. There are a lot of judgment calls you have to make both in the wording of your messages and how you prioritize. Ask about this from tenured professionals to make sure you do it correctly. It's a very regulated in the healthcare industry. You won't learn everything through training, so make sure to take time and that you appreciate taking work home to master material. There are different versions and functionality between versions - you'll have to figure these out to communicate it well to community members. Lastly, you don't always feel apart of the team you're on - everyone works together but since some process are well defined you're expected to follow them without having a good discussion to make sure you can own the areas you're supposed to own.

    Advice to ManagementAdvice

    Question internal processes. It's not great to reinvent the wheel, but sometimes it's good to make sure it's the right size.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I love working for Epic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Intelligence Developer
    Current Employee - Business Intelligence Developer

    I have been working at Epic Systems Corporation

    Pros

    Autonomy, fast-paced, small company feel, private

    Cons

    There aren't enough vacation days

    Advice to ManagementAdvice

    Hire more developers

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Smart people, but a lot of KoolAid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Services Engineer in Madison, WI
    Former Employee - Technical Services Engineer in Madison, WI

    I worked at Epic Systems Corporation full-time (more than 3 years)

    Pros

    There are a lot of great things about working at Epic, open dress code, good salary, they will offer training and pay for certifications. A lot of smart people working there and you can pick their brains and really grow yourself.

    Cons

    There are definitely more positive pieces than negative pieces, but I feel there are some big question marks with in regard to management. Mainly in that they seem to care more about drinking the koolaid and are nothing more than yes men or women. I was on a very technical team when non technical people were being promoted to management positions. The problem with this is that you should be able to escalate issues to you manager, but that is pointless when you are much more technical.

    Advice to ManagementAdvice

    Promote the people who deserve it the most and are willing to speak out when you are moving things in the wrong direction. Differentiating opinions are a good thing they help you grow and get the best solution.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Solid, fun not super hard job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance Analyst
    Former Employee - Quality Assurance Analyst

    I worked at Epic Systems Corporation

    Pros

    Laid back atmosphere. Culture of helping each other

    Cons

    Sometimes had work pushed on you. Felt kinda subservient to developers. Not much room to advance in QA

    Recommends
    Positive Outlook
  10.  

    Excellent training program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epic Systems Corporation full-time (less than a year)

    Pros

    Training/onboarding is excellent and gives you a lot of time to transition. The people are very smart and helpful.

    Cons

    Organizational structure can be tough to figure out

    Advice to ManagementAdvice

    Haven't been here long enough to really have any

    Recommends
    Positive Outlook
  11.  

    They pay well, but they work you hard. Excellent coworkers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance in Verona, WI
    Former Employee - Quality Assurance in Verona, WI

    I worked at Epic Systems Corporation full-time (more than 8 years)

    Pros

    Amazing, extremely intelligent coworkers.

    The company really cares about putting out a quality product and about taking very good care of its customers.

    Feels good to work in healthcare industry and feel like I'm making a difference.

    Cons

    They work you very, very hard. Work-life balance is tricky.

    If you don't get along with your immediate boss, you are in trouble.

    Many roles (though not all of them) require a lot of travel (more than 50% of the time).

    Recommends
    Positive Outlook
    Approves of CEO

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