Epic Systems Corporation Reviews

Updated August 27, 2014
Updated August 27, 2014
863 Reviews

3.5
863 Reviews
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Epic Systems Corporation Founder & CEO Judith R. Faulkner
Judith R. Faulkner
662 Ratings

Review Highlights

Pros
  • Good pay out of college for almost any major, awesome work environment, good benefits (in 47 reviews)

  • Epic hires the best and brightest and the work environment is fast paced and driven (in 39 reviews)


Cons
  • Work-life balance is pretty much nonexistent if you don't set limits for yourself (in 117 reviews)

  • LONG hours (57 hour weeks are average across Implementation) with nearly 60% travel commitments (in 78 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Implementation Project Manager  in  Verona, WI
    Former Employee - Implementation Project Manager in Verona, WI

    I worked at Epic Systems Corporation full-time for more than 3 years

    Pros

    They provide lots of opportunities to learn and grow your career. They compensate well and have excellent benefits, including an amazing sabbatical program for every 5 years you stay with the company. They try to have fun and make the campus an enjoyable place to be. The CEO is very involved in the company's day-to-day activities, which can be a pro or a con...depending on the situation.

    Cons

    They pay well, but they expect a lot; the hours and travel (depending on the position) can be very demanding and often don't allow for a good work-life balance. Most employees have the constant feeling of never being caught-up with their workload...it's a constant struggle of re-prioritizing to handle the biggest issue at the time. It's a work hard/play hard mentality, and I felt that sometimes the "work hard" aspect was not justified. It's very discouraging to be directed to put a lot of time and effort into something only to be told later that it wasn't actually necessary.

    Advice to ManagementAdvice

    Work with employees and customers to gain a better understanding of what actual issues are. Employees can get jaded and ambivalent if a customer always has really "critical" issues...the sense of urgency is lost when someone cries wolf too often...and working at a break-neck pace for an entire project is a recipe for burnout and job dissatisfaction.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    With the patient at heart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager/Implementation Consultant  in  Madison, WI
    Current Employee - Project Manager/Implementation Consultant in Madison, WI

    I have been working at Epic Systems Corporation full-time for more than a year

    Pros

    Epic truly cares about their customers and creating the best possible product for them. Compensation is great, and office culture is laid back but highly driven.

    Cons

    It is located in wisconsin, which is about it's only drawback. Also two weeks of vacation is pretty lowsy compared to the other offers I recieved.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Great first job to gain experience quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Services  in  Verona, WI
    Current Employee - Implementation Services in Verona, WI

    I have been working at Epic Systems Corporation full-time for more than 5 years

    Pros

    Great campus - themed office buildings, great [and reasonable] food made by our own culinary staff
    People are invested and willing to roll up their sleeves to solve problems
    Sabbatical program - every 5 years get a month off and a stipend for airfare/lodging to go to a country you haven't been to
    Responsibility right off the bat - for customer-facing roles, you are assigned as a point person for your area pretty quickly

    Cons

    work-life balance is a challenge for some - have to know when it's OK to say no or delegate
    Have to live in Madison, WI

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Excellent software development internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Intern  in  Madison, WI
    Former Employee - Software Development Intern in Madison, WI

    I worked at Epic Systems Corporation as an intern for less than a year

    Pros

    Work was interesting and relevant, using modern technologies (C#, ASP.NET), supportive team, well-organized internship program, pays well, flexible hours (~40/week, start whenever you want), great (cheap) food, Madison is wonderful.

    Cons

    It's a huge company and you're a tiny, tiny piece of it. It's definitely not a startup, and you wont be doing any "big-picture" work. Projects varied: most were great, but some people spent 12 weeks developing a new interface for the Help Menu, for instance.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Quality Assurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance Analyst  in  Madison, WI
    Former Employee - Quality Assurance Analyst in Madison, WI

    I worked at Epic Systems Corporation full-time for more than a year

    Pros

    Great place to work straight out of school or if changing professions. A great way to get your foot in the door of the IT/Healthcare industry.

    Cons

    Can face long hours. The work is bound to get mundane and monotonous after a while; keep doing the same thing in and out for days at end.

    Advice to ManagementAdvice

    Nice if you could offer some direct incentives to employees rather than relying on HR to decide perks/bonuses.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Epic is a great place to get experience with writing code in the real world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer  in  Madison, WI
    Former Employee - Software Developer in Madison, WI

    I worked at Epic Systems Corporation as an intern for less than a year

    Pros

    Very goal oriented, strive to address the needs of their current and future customers, continually improving upon previous work, company principals focus on integrity of their products and customer interaction etiquette, strives to make extensible software, provide housing for interns

    Cons

    Large amounts of software and code to understand and integrate with in only three months, code in somewhat dead languages (like Visual Basic)

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great internship using modern technologies, great pay, great environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer Intern  in  Madison, WI
    Current Employee - Software Developer Intern in Madison, WI

    I have been working at Epic Systems Corporation as an intern for less than a year

    Pros

    Working with smart people, internship program offers meaningful work that is shown off to customers. Everyone is friendly. Even interacted with the CEO who was very humble and pleasant, thanking interns for helping with something. Very good pay, generous offers made to interns. Strong and pleasant corporate culture. The campus is basically a local art museum

    Cons

    No real downsides for interns. Sometimes the full time employees do complain about work/life balance, but we didn't really experince that as interns

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good Experience for an Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer  in  Verona, WI
    Former Employee - Software Developer in Verona, WI

    I worked at Epic Systems Corporation as an intern for less than a year

    Pros

    Good benefits and work environment. I picked up experience in several areas that I will definitely be able to use in the future.

    Cons

    Not exactly a con but most projects are very challenging and it's very easy to get in over your head very quickly.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Fun, educational, fulfilling internship so good you won't want to leave.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer Intern  in  Verona, WI
    Former Employee - Software Developer Intern in Verona, WI

    I worked at Epic Systems Corporation as an intern for less than a year

    Pros

    You may have never heard of Epic before, but this is one of the best internships you could possibly get. The pay/benefits are amazing for an intern. I was making about what I would make as a full-time developer, with housing provided for. I could even invest in a 401(k).

    As an intern, you are assigned a project and a team. Every project is some kind of prototyping, from app development to potential enhancements to their core software. Almost every project lets the interns design and develop the project from the ground up, with little to no interference. Despite being prototypes, a large amount of the projects are incorporated into Epic very quickly, some even being included in the next release. You will feel like your work is important, potentially life-saving even, despite being just an intern! You are also given an office (usually shared with one other intern until they can build more offices).

    You will work closely with full-time developers, QA, and implementation. The heirarchy of Epic is pretty flat, so you will get serveral opportunities to present your work to higher-ups (including the head of R&D and sometimes the president). Your work may be featured at UGM in front of thousands of users as well.

    The campus is amazing. There were a few times I was walking around and literally felt stunned. It looks like an artist's rendition or architect's dream project. The buildings are themed, and they are building additions to campus constantly. Additionally, they have several places to get food, all of which are great. They clearly label vegetarian and allergenic foods, and don't skimp on the quality of the food. Vegetarians/vegans can expect equality in the quality of the food.

    A main complaint I have heard is being overworked or feeling like you have to work long hours. While this is definitely a problem some may face, it is also generally avoidable from my experience. If you use your time well and are clear about expectations, there is no need to come in weekends or stay late (except the occasional bug right before presentations). You do have the freedom to set your own (reasonable) schedule, and they really trust their employees.

    There are intern events to get to know the other interns, which will make your summer fly by. The interns generally are all housed together (if they don't choose to find their own housing) so you'll get to know everyone very well.

    From what I can tell, the interns generally go through a standard application and interview process, which means if they plan on offering you a full-time position after your internship (which they generally do), the process is short.

    Epic's future looks very bright. Don't expect this company to go anywhere soon.

    Cons

    The training was barebones (as a 12 week intern, they want you getting as much done on your project as possible), which is my only complaint of the entire internship. It was enough to get our project done, but our week of training pales in comparison to the few months a full-time employee recieves.

    If you are incapable of managing your time and deciding your own schedule, it will be hard to not feel overwhelmed. Epic will do everything they can to help you learn time management (speakers, books, etc) but if you're not motivated it won't help.

    Advice to ManagementAdvice

    You guys really make the interns feel important. My only suggestion is to have a few more classes about how to actually start your project, as well as potentially having assigned sit-down times with mentors and TLs at the beginning of the internship to discuss exactly what the interns will need to get started on the project. This is different for each project (programming an iOS app vs. using Visual Studio to develop for web) but just a few hours to help get started can take away a lot of pain and wasted time from interns.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Incredible internship experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer Intern  in  Verona, WI
    Current Employee - Software Developer Intern in Verona, WI

    I have been working at Epic Systems Corporation as an intern for less than a year

    Pros

    Unbelievably impressive campus, great food, great city. Interesting and challenging work that makes a real-world impact. Great ownership of your project from start to finish, with support from a mentor and a team lead. Fantastic intern events outside of work. Could not have asked for a better internship experience.

    Cons

    I really have no complaints. Epic sets the bar very high as a place to work.

    Advice to ManagementAdvice

    Continue to emphasize the food and the fun campus. The little day-to-day details are what separate this company from the rest. Don't stray from the culture that's been established.

    Recommends
    Positive Outlook
    Approves of CEO

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