Epicor Software Reviews

Pros

Absolutely fabulous people who take pride in their work and allow themselves to be overworked as a result. Its a very family friendly environment. Management believes that time off is essential for employee productivity and happiness.

Cons

As the company has grown, corporate ownership seems to have forgotten that a software company's most valuable asset is its employees.

Advice to Senior Management

Don't lay off your most valuable employees just because they are highly compensated. They have earned that respect, title and pay.

Pros

Most of the people are fun to work with.
Forward thinking company

Cons

Confusing why some people get promoted. There are definitly some that do great work and deserve promotions, but when you see others, who are clearly a poor choice, it makes you question managements motives.
Low pay compared to competitors.

Advice to Senior Management

Promote the bright hardworking employees, and pay them accordingly.

Pros

Very clear cut advancement from entry level Business Development position and from there you have many different areas to move towards. I was an intern in the summer of 2009 in Golden Valley, MN. It was a good experience. Fun and young work environment.

Cons

Young inexperienced management at entry level. Can't speak for upper level.
You need to put your time in before you have a chance to move up. There were a lot of negative people in the office but at the same time there were a lot of positive people who knew what they were working towards.

Advice to Senior Management

I was very satisfied with the amount of time that was spent on training the interns on how to do our job properly. I was unimpressed with the interview format to become a full time employee after the internship. It was an awkward group interview where one of my questions was "if you were an animal what would you be?"

Pros

Upper management tends to have a hands off policy in day-to-day operations and decisions. Each work group tends to run independently. Salary and benefits are ok. Local groups generally are tight-knit and good people.

Cons

All decisions are based on cost-savings and nothing else. Upper management decisions are often mind boggling. New management initiatives are talked up, then forgotten and abandoned. Frequent acquisitions and mergers with many rounds of layoffs.

Advice to Senior Management

You have great, dedicated people working for you. Please remember that it's the people that make the company, not the products or the numbers. You can't be successful without great people.

Pros

good benefits
promote from within
good PTO

Cons

Below average pay
Poor trainning techniques

Advice to Senior Management

Give credit were credit is due

Pros

flexible hours, good growth opportunity

Cons

Low pay and benefits, cold calling

Advice to Senior Management

Offer more feedback

Pros

- Many great customers
- Not a lot of competitors in their respective niches
- Many sincere and hard working employees and managers

Cons

Apparently, Activant and Epicor needed rescued by Apax with the recent merger deal because both companies lacked the balance sheet muscle to protect themselves from a tough economy and from better-financed competitors. I haven't seen their combined balance sheet lately, but it was a disaster in the making as of May 2011. As just one example, look at their inflated assets (almost $1.1 Billion in goodwill) and huge debt (over $1.3 Billion). The problem with inflating your net assets with goodwill is that it can -- being intangible, after all -- go away if the merger doesn't create the amount of value that was expected.

Unfortunately because of that, you should expect to see lots of write-offs, which will lead to even more squeezing of the customers and non-executive employees for years to come. Good luck to anyone willing to stick around for another cycle of long term pie-in-the-sky visions for employees willing to help executives & Apax collect on their new stock options & investment.

Advice to Senior Management

Growth through acquisitions has got you into most of this fiscal mess, and organic growth is your only hope to get you out. Obviously that starts with treating employees and customers as first-class in every decision you make. Also, Pervez has lost any remaining (Activant) employee respect by accepting ridiculous bonuses and options in recent years while employees got the short end of the stick...so there's no question in my mind that a new leader is truly needed to rally the troops and jumpstart the culture.

Pros

Fast growing, global opportunities for some positions, a variety of innovative products that will help large corporations to small businesses and everyone in between

Cons

Expanding quickly without a unified company vision, lack of communication between departments and from mangers to lower level employees

Advice to Senior Management

Communicate

Pros

Great employees to work with. Great Product to sell, actually the best product to sell - Easy to get Excited about the products and the potential of this Company. The capability of long employment is fantastic. I was happy to have received our 401K matching back from the company.

Cons

Year over year, the Job has asked more and more of me. Each year, I think it is near impossible to reach what they ask of me - But I have been blessed.
The tough thing is that Every Year they ask more of us, but they make it more and more difficult to make any money. The months you do make money, you have to pay bills. Activant ...ohh I mean Epicor - Does not understand that my bills DO NOT GET PAID QUARTERLY. I have to pay bill every month. We are tied to this company because of the Economy - there is no where to go right now, but as soon as there is - I know Everyone will be looking elsewhere.
Sales management always thinks we are going to hold off on selling - so they choose to not fill us in on things. We go MONTHS with NO QUOTA, and they say to sell. DO YOU THINK WE DONT WANT TO SELL? My bills get paid by me selling remember!- The biggest issue is the Econmoy - Not the ability to sell value.

Advice to Senior Management

Help me to be succesful - If I am, I will keep trying to push the limits for you.

Pros

Company is growing rapidly and has an exciting new product which will lead to more career opportunities, including international experience.

Cons

Although you can learn a lot at Epicor, the balance between work and family is not where it should be in 2011. As a professional, you will work long hours and you will find it hard to go on vacation.