Epicor Software

  www.epicor.com
  www.epicor.com

Epicor Software Reviews

Updated December 13, 2014
Updated December 13, 2014
239 Reviews
3.5
239 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Epicor Software President and CEO Joseph L. Cowan
Joseph L. Cowan
121 Ratings

Review Highlights

Pros
  • I am really enjoy the working environment in the company (in 21 reviews)

  • Most organizations are very supportive of employee well fair and work life balance (in 8 reviews)


Cons
  • Customer Service suffers due to lack of talented technical staff and policies that emphazie billable time above everything else (in 6 reviews)

  • Customer service is not as high of a priority as it used to be (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Such a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance in Monterrey (Ecuador)
    Current Employee - Finance in Monterrey (Ecuador)

    I have been working at Epicor Software full-time (less than an year)

    Pros

    Amazing technology in a fast paced enviroment.

    Cons

    Little lack of leaders around the company.

    Advice to ManagementAdvice

    Remote job is easier when you have a lot of technology in your hands provided by company

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company to Work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Coordinator in Monterrey, Nuevo León (Mexico)
    Current Employee - Data Coordinator in Monterrey, Nuevo León (Mexico)

    I have been working at Epicor Software full-time (less than an year)

    Pros

    I started working at Epicor about 5 months ago and I feel very happy. It is a company where I use to think "I whish I could work there". I couldn't excpect less, the environment is great, the people is very helpfull, friendly and respectfull.

    Cons

    It might need a little more integration activities and training material

    Advice to ManagementAdvice

    Would be great to have a "Fondo de Ahorro", would be a great plus!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Review to Epicor Software

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Java Software Developer in Monterrey, Nuevo León (Mexico)
    Current Employee - Java Software Developer in Monterrey, Nuevo León (Mexico)

    I have been working at Epicor Software full-time (less than an year)

    Pros

    Epicor is really a great place to start your career as a system's engineer, becuase here you can learn teamwork, project management and several development methodologies. Salary is excellent compare to other companies around my country

    Cons

    Depending on which products you are working the roles of each employee may not be pretty clear, Improving the communication between employees and manager could be imperative.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Epicor Software

    Current Employee - Applications Support Analyst
    Current Employee - Applications Support Analyst

    I have been working at Epicor Software full-time (less than an year)

    Pros

    I was given everything to learn and become better: plenty of tools, the mentoring system, the company's internal trainings and friendly and helpful colleagues who can really work as a team. It is well organised and yet open working environment that helps everybody to focus on serving our customers.

    Cons

    Sometimes it may be challenging to use so many different software and websites required for our work. These many surfaces could be integrated to improve efficiency.

    Recommends
  6.  

    Very nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Support Specialist in Toronto, ON (Canada)
    Current Employee - Tech Support Specialist in Toronto, ON (Canada)

    I have been working at Epicor Software full-time (less than an year)

    Pros

    when assisting to the first interviews I was given the details of the whole package. Now after a few months working here I can say that they complied with every single thing they offered. Very honest approach that makes you feel 100% committed.

    Cons

    Being a big Organization I was expecting to find more procedures to follow to achieve the daily goals and tasks. However, from another point of view, now, I have the challenge to help creating those procedures to make my Team everyday work more efficient.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Epicor as a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Monterrey, Nuevo León (Mexico)
    Former Employee - Software Engineer in Monterrey, Nuevo León (Mexico)

    I worked at Epicor Software full-time (more than an year)

    Pros

    Epicor Software Mexico has been by far the best place I've been working. It has a great ambiance, excellent coworkers and is above the average in matters of payment.

    Cons

    The only building is small versus the amount of employers, also, it needs a little more coordination with Epicor US but beside that everything is ok

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Excellent Culture, Professional Atmosphere, Best in Class Solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Denver, CO
    Current Employee - Sales in Denver, CO

    I have been working at Epicor Software full-time (more than 3 years)

    Pros

    The people and the products. A number of talented professionals work for Epicor. The majority are team players and go above and beyond for our customers

    Cons

    As in any company- Different Divisions have different agendas at times this can result in slower reaction times, but have witnessed great strides under the new senior leadership

    Advice to ManagementAdvice

    Streamline processes, Level job titles and functions , define responsibilities and consistent compensation tied to each

    Recommends
    Positive Outlook
    Approves of CEO

    Epicor Software Response

    Aug 11, 2014

    Thank you so much for taking the time to review Epicor on Glassdoor, your feedback is appreciated

  9.  

    Fabulous.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epicor Software

    Pros

    Great management, great salary, nice people

    Cons

    Location, many different divisions, sylos

    Advice to ManagementAdvice

    Better training for new and young employees

    Epicor Software Response

    Aug 11, 2014

    Thank you so much for taking the time to review Epicor on Glassdoor, your feedback is appreciated

  10. 1 person found this helpful  

    Epicor excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Representative in Monterrey, Nuevo León (Mexico)
    Current Employee - Business Development Representative in Monterrey, Nuevo León (Mexico)

    I have been working at Epicor Software full-time (less than an year)

    Pros

    Epicor have high value products and great people, many benefits and freedoms, reward and recognize achievements

    Cons

    too many liberties, I like to have breaks from time to time but NOT most of time, unfortunately many of my co-workers waste a lot of time fixing her hair (ladies) facebook or youtube.

    Advice to ManagementAdvice

    limit acces to websites like facebook and take into account that see ladies fixing their hair in the workplace speaks ill of all is not a beauty salon...

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    So far I really enjoy working for Epicor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Support Specialist in Vernon, BC (Canada)
    Current Employee - Product Support Specialist in Vernon, BC (Canada)

    I have been working at Epicor Software full-time (less than an year)

    Pros

    Appears to be very Employee orientated.
    I is a very relaxed Environment, do your job and enjoy life.
    Everybody seems to really care about the customers.
    Company takes customer considerations and feedback seriously.
    The people I work with directly accepted me with open arms and never showed any animosity.

    Cons

    Unfortunately, at this time I have nothing to be disappointed about, this is probably one of the best experiences I have had when first starting a new career.

    Recommends
    Positive Outlook
    No opinion of CEO

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