Epocrates Reviews

Updated September 11, 2014
Updated September 11, 2014
54 Reviews
2.3
54 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jonathan S. Bush
5 Ratings

Review Highlights

Pros
  • security, salary, work life balance (in 11 reviews)

  • Users still love the product, and you can work from home (in 4 reviews)


Cons
  • Senior management is deaf and inept, lacking vision while brimming with misplaced confidence (in 6 reviews)

  • Complete lack of respect from management team especially toward long-tenured employees (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Awesome brand, crappy management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Epocrates full-time for more than 3 years

    Pros

    great brand awareness in healthcare space. people were fun to work with. decent comp & benefits. culture was fun to work in until management changes took place in 2012.

    Cons

    management have their heads in 'dark spaces.' total incompetence at exec management level. brought in people who were not qualified for their roles and ruined a really good culture. athenahealth is in the process of destroying a fabulous brand.

    Advice to ManagementAdvice

    Good luck, you are gonna need it. get rid of the absolutely useless employees- all that's left now.... its a drag working around a lot of inept talent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    I will never get that time back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Epocrates full-time

    Pros

    A few of the key (sub-C level) people great to work with. They were talented, motivated, and truly wanted to create great things.

    Cons

    Unfortunately the rest of the technical team stayed with the company because they knew they'd have a difficult time find a new job. I spent more time/effort fixing mistakes which would have never been tolerated at a real software company.

    Advice to ManagementAdvice

    Simple: hire better people (which means paying the going rate for high level talent). My technical interview was so easy that I had originally assumed their "most senior engineer"was a new grad. He wasn't.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Horrible Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Epocrates full-time

    Pros

    * Ability to work from home

    Cons

    * Culture of CYA
    * Many gaps in process and knowledge due to multiple waves of people leaving the company
    * What was left in the company was definitely NOT the cream of the crop. Other reviews want to blame the new wave that came in; but the truth is that the culture was extremely messed up long before those new people came in

    Advice to ManagementAdvice

    Figure out those people who aren't contributing and get those toxic individuals out there asap

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Great company and great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President, US Sales  in  Ewing, NJ
    Former Employee - Senior Vice President, US Sales in Ewing, NJ

    I worked at Epocrates full-time for more than 8 years

    Pros

    culture, comp plan, great products

    Cons

    new CEO ruined culture, going public ruined comp plan and culture

    Advice to ManagementAdvice

    innovate. not updating the core money making product in 10 years is a joke for a tech company

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Incompetent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA

    I worked at Epocrates full-time for more than 3 years

    Pros

    Very strong affinity with users, who love the core product.

    Cons

    Incompetent management throughout its history. Weak, politicized, turf-centric. Organizational units run like mini-kingdoms: isolated and competitive with each other. In the absence of leadership from management, individuals with strong personalities effectively dominate, creating a polarized, unpleasant work atmosphere. For a time it seemed these problems were being addressed, but, new senior management removed the reformers and returned to the previous chaos, enabling in the process some of the most incompetent and dishonest employed people you'll ever encounter.

    Advice to ManagementAdvice

    Quit while you're behind.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Beware of the smoke screen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Vice President
    Current Employee - Regional Vice President

    I have been working at Epocrates full-time for more than a year

    Pros

    Unlimited vacation and the ability to work form home. Very generous benefits and great comp plans. Just got taken over by Athenahealth so it could be a good thing.

    Cons

    Everyone is looking over their shoulder. Most of the managers are control freaks and there is no transparency what so ever. No new products for a while so revenue is sliding. 2013 has brought no new direction no new incentives.

    Advice to ManagementAdvice

    Get rid of the control freaks because the talent is leaving.....

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    It can only get better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epocrates full-time

    Pros

    Users still love the product, and you can work from home.

    Cons

    Carefx exec team have spent more time trying to grab power than they have trying to figure out the business. No one trusts anyone, and everyone spends their time worrying about who is going to backstab them next. Employees can feel the disorganization and lack of unified vision and cooperation at the top.

    Advice to ManagementAdvice

    Step aside and let the people who really know better do the job that you can't.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 6 people found this helpful  

    CareFx team sold Epocrates...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epocrates full-time for more than a year

    Pros

    nothing special to be proud of

    Cons

    - new mgmt came in and sold the company and made millions... employees got screwed..
    - mgmt dont care about employees career growth..
    - its not the place to work for anymore..

    Advice to ManagementAdvice

    please dont bring your friends and family as employees...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Great autonomy as an intern, but lacked performance reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  San Mateo, CA
    Former Employee - Intern in San Mateo, CA

    I worked at Epocrates as an intern for less than a year

    Pros

    Friendly and supportive atmosphere
    Autonomy on projects

    Cons

    Decentralized
    Performance review lacking
    Dull work atmosphere

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 7 people found this helpful  

    Sinking ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA

    I worked at Epocrates full-time for more than 3 years

    Pros

    Open vacation time, ability to work from home. Great work life balance. Good health care packages

    Cons

    - Extremely poor management
    - Directionless, entire teams let go.
    - Nepotism from CEO.
    - No continuity.
    - Hire people that are not afraid of learning something new, rather than shutting programs down because they don't understand.

    Advice to ManagementAdvice

    Might be a good idea to stop hiring your friends and fill upper management with talent. Have accountability at all levels

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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