Epocrates

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  www.epocrates.com

Epocrates Reviews in San Mateo, CA

Updated November 26, 2014
Updated November 26, 2014
57 Reviews
2.3
57 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jonathan S. Bush
6 Ratings

Review Highlights

Pros
  • security, salary, work life balance (in 11 reviews)

  • Users still love the product, and you can work from home (in 4 reviews)


Cons
  • Senior management is deaf and inept, lacking vision while brimming with misplaced confidence (in 6 reviews)

  • Complete lack of respect from management team especially toward long-tenured employees (in 4 reviews)

More Highlights

24 Employee Reviews Back to all reviews

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  1.  

    former glory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Executive in San Mateo, CA
    Former Employee - Senior Executive in San Mateo, CA

    I worked at Epocrates full-time (more than an year)

    Pros

    great company history, really well liked by doctors, nice people working there,

    Cons

    had a ceo that came from big companies, was clueless about what it takes to make a startup fly It is a company that appeared to have their customers' interests first. turns out they were mostly trying to milk the opportunity to sell ads to pharma.

    Advice to ManagementAdvice

    but losses while you can ... oh, i guess that's what happened, with the sale to Athena health,

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Do you have any other offers?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering Department in San Mateo, CA
    Current Employee - Engineering Department in San Mateo, CA

    I have been working at Epocrates full-time (more than 3 years)

    Pros

    If you can show incremental change in any direction, even reverse, you are deemed as contributing. Nice bonus pool and since bonuses are linked to management bonuses the bar will be lowered until it is met. Not showing up is ok.

    Cons

    Management direction changes very frequently. Not showing up is ok. After athenahealth took over benefits went from great to terrible. Many of the people with marketable skills have moved on largely leaving new hires, those who don't know, and those who don't care. Poor architecture.

    Advice to ManagementAdvice

    Is it even worth saving at this point?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    It is a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior QA in San Mateo, CA
    Former Employee - Senior QA in San Mateo, CA

    I worked at Epocrates full-time (more than an year)

    Pros

    Flexible hours, Good benefit. Friendly working environment.

    Cons

    No new product for a long time. People are leaving.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Lots of passion, challenges on implementation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA

    I worked at Epocrates full-time (more than an year)

    Pros

    Great mission
    Doing a great service for healthcare

    Cons

    Trying to behave like a company far larger than it is.

    Advice to ManagementAdvice

    Consider an acquisition

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    After ATHN acquisition, feeling like a satellite office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in San Mateo, CA
    Former Employee - Business Analyst in San Mateo, CA

    I worked at Epocrates full-time (more than 3 years)

    Pros

    security, salary, work life balance. Overall a good place to work, but it kind of lost its mojo with Hurd's tenure, and the ATHN acquisition

    Cons

    ATHN runs the show in Boston. Very little decision making in California

    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    What was great is no more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA

    I have been working at Epocrates full-time (more than 8 years)

    Pros

    Highly compensated, Highly Educated,

    Cons

    Very competitive, and political, unlimited vacation gone under Athena health. No one feels safe high preformers are gone in an instant. Everyone always feels their job is at risk because of the moves the company makes.

    Advice to ManagementAdvice

    Don't just look at the numbers, look at the individual lives, and the core clients. Pharma is losing interest in a product that never showed ROI.

    Recommends
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    The best people focused on a fabulous product that saves lives every day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA

    I worked at Epocrates full-time (more than 10 years)

    Pros

    Great product that literally saves lives. People that worked hard and really care about the quality of the product.

    Cons

    Management before the acquisition lost their way. It is a different place now under Athena Health - but what a fabulous company and product. I hope they bring back a healthy culture.

    Advice to ManagementAdvice

    Keep the product quality high... treat the employees fairly that built this great company.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 5 people found this helpful  

    Ship is sinking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA

    I have been working at Epocrates full-time (more than 8 years)

    Pros

    Flexible hours, work life balance

    Cons

    Athenahealth acquisition, move to San Francisco next June, have to purchase own Kaiser next year, no career advancement, old-timers are unhappy and are leaving

    Advice to ManagementAdvice

    Listen to the remaining Epocrates employees in order to retain them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 5 people found this helpful  

    Run for the hills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in San Mateo, CA
    Former Employee - Director in San Mateo, CA

    I worked at Epocrates full-time (more than 5 years)

    Pros

    Great health bennies and paid time off.

    Cons

    If you love working inside a company that has all the chaos of a start-up AND all the bureaucracy of a giant pharma company, welcome to your dream job. Senior management is deaf and inept, lacking vision while brimming with misplaced confidence. The corporate culture is toxic as it festers among the beige cubicles.

    In many ways, it's very sad to see Epocrates in such a state because there was a time when it was a very innovative company, a true pioneer in mobile healthcare. For years, Epocrates had no competition, which is bad because it stifles the killer instinct a technology company needs in order to innovate. They were successful despite themselves. Eventually, competition came knocking and Epocrates was not able to respond.

    Fortunately, Epocrates had amassed a large database of US physician email addresses which proved to be just valuable enough for AthenaHealth to acquire them. Maybe Athena can turn the company around, but it will be a long slog as they try to figure it all out.

    If you're into a job where you can disappear inside their process while sucking off the corporate teet, then have at it. You can actually work there for a long time, producing almost nothing. But if you'd rather work on products that truly transform healthcare, then look elsewhere.

    Advice to ManagementAdvice

    Hire people who know a lot more than you and empower them to do their jobs. Listen more than you speak.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    This company has reached it's dead END

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in San Mateo, CA
    Current Employee - Engineer in San Mateo, CA

    I have been working at Epocrates full-time (more than an year)

    Pros

    With athenahealth every one of the pro is getting turned into con.

    Cons

    1. Rise in benefits for employees, without salary increase
    2. Moving to SF city - with a dumb reason "have more recruiting opportunitiy"
    3. Managers are such ignorant people, you can really see such people in here. No knowledge on hot to solve or co-ordinate activities. Just do whatever s**t you can do and cover it up.
    4. There are people in this company for a long time, they are here because they don't have enough talent. They act like "gate keepers" for any information that you ask. This itself shows why the company hasn't scaled well in 10+ years.
    5. AthenaHealth - This company is just a show off -- CEO has big money to spend on "show off" than on the real hard workers and their compensation.

    Advice to ManagementAdvice

    Please leave, get some real folks.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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