Epocrates
2.2 of 5 50 reviews
www.epocrates.com San Mateo, CA 150 to 499 Employees

Epocrates Reviews in San Mateo, CA

Updated May 29, 2014

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2.3 23 reviews

                             

25% Approve of the CEO

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Jonathan S. Bush

(4 ratings)

24% of employees recommend this company to a friend
23 Employee Reviews Back to all reviews
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    Lots of passion, challenges on implementation

    Anonymous Employee (Former Employee)
    San Mateo, CA

    ProsGreat mission
    Doing a great service for healthcare

    ConsTrying to behave like a company far larger than it is.

    Advice to Senior ManagementConsider an acquisition

    No, I would not recommend this company to a friend

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    Do you have any other offers?

    Engineering Department (Current Employee)
    San Mateo, CA

    ProsIf you can show incremental change in any direction, even reverse, you are deemed as contributing. Nice bonus pool and since bonuses are linked to management bonuses the bar will be lowered until it is met. Not showing up is ok.

    ConsManagement direction changes very frequently. Not showing up is ok. After athenahealth took over benefits went from great to terrible. Many of the people with marketable skills have moved on largely leaving new hires, those who don't know, and those who don't care. Poor architecture.

    Advice to Senior ManagementIs it even worth saving at this point?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    It is a good company

    Senior QA (Former Employee)
    San Mateo, CA

    ProsFlexible hours, Good benefit. Friendly working environment.

    ConsNo new product for a long time. People are leaving.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    After ATHN acquisition, feeling like a satellite office

    Business Analyst (Former Employee)
    San Mateo, CA

    Prossecurity, salary, work life balance. Overall a good place to work, but it kind of lost its mojo with Hurd's tenure, and the ATHN acquisition

    ConsATHN runs the show in Boston. Very little decision making in California

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    What was great is no more

    Anonymous Employee (Current Employee)
    San Mateo, CA

    ProsHighly compensated, Highly Educated,

    ConsVery competitive, and political, unlimited vacation gone under Athena health. No one feels safe high preformers are gone in an instant. Everyone always feels their job is at risk because of the moves the company makes.

    Advice to Senior ManagementDon't just look at the numbers, look at the individual lives, and the core clients. Pharma is losing interest in a product that never showed ROI.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    The best people focused on a fabulous product that saves lives every day.

    Anonymous Employee (Former Employee)
    San Mateo, CA

    ProsGreat product that literally saves lives. People that worked hard and really care about the quality of the product.

    ConsManagement before the acquisition lost their way. It is a different place now under Athena Health - but what a fabulous company and product. I hope they bring back a healthy culture.

    Advice to Senior ManagementKeep the product quality high... treat the employees fairly that built this great company.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    5 people found this helpful  

    Ship is sinking

    Anonymous Employee (Current Employee)
    San Mateo, CA

    ProsFlexible hours, work life balance

    ConsAthenahealth acquisition, move to San Francisco next June, have to purchase own Kaiser next year, no career advancement, old-timers are unhappy and are leaving

    Advice to Senior ManagementListen to the remaining Epocrates employees in order to retain them.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    5 people found this helpful  

    Run for the hills

    Director (Former Employee)
    San Mateo, CA

    ProsGreat health bennies and paid time off.

    ConsIf you love working inside a company that has all the chaos of a start-up AND all the bureaucracy of a giant pharma company, welcome to your dream job. Senior management is deaf and inept, lacking vision while brimming with misplaced confidence. The corporate culture is toxic as it festers among the beige cubicles.

    In many ways, it's very sad to see Epocrates in such a state because there was a time when it was a very innovative company, a true pioneer in mobile healthcare. For years, Epocrates had no competition, which is bad because it stifles the killer instinct a technology company needs in order to innovate. They were successful despite themselves. Eventually, competition came knocking and Epocrates was not able to respond.

    Fortunately, Epocrates had amassed a large database of US physician email addresses which proved to be just valuable enough for AthenaHealth to acquire them. Maybe Athena can turn the company around, but it will be a long slog as they try to figure it all out.

    If you're into a job where you can disappear inside their process while sucking off the corporate teet, then have at it. You can actually work there for a long time, producing almost nothing. But if you'd rather work on products that truly transform healthcare, then look elsewhere.

    Advice to Senior ManagementHire people who know a lot more than you and empower them to do their jobs. Listen more than you speak.

    No, I would not recommend this company to a friend

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    Great Culture No Support

    Sales (Former Employee)
    San Mateo, CA

    ProsThe people were great to work with, and benefits were excellent.

    ConsNo collaboration between departments and no support from marketing. Extremely micro-managed with little lattitude to get deals done without lengthy approval process. Define roles of the support staff as many times accounts were confused by multiple calls.

    Advice to Senior ManagementGive the sales department some freedom to innovate and sell a great product.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    This company has reached it's dead END

    Engineer (Current Employee)
    San Mateo, CA

    ProsWith athenahealth every one of the pro is getting turned into con.

    Cons1. Rise in benefits for employees, without salary increase
    2. Moving to SF city - with a dumb reason "have more recruiting opportunitiy"
    3. Managers are such ignorant people, you can really see such people in here. No knowledge on hot to solve or co-ordinate activities. Just do whatever s**t you can do and cover it up.
    4. There are people in this company for a long time, they are here because they don't have enough talent. They act like "gate keepers" for any information that you ask. This itself shows why the company hasn't scaled well in 10+ years.
    5. AthenaHealth - This company is just a show off -- CEO has big money to spend on "show off" than on the real hard workers and their compensation.

    Advice to Senior ManagementPlease leave, get some real folks.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Epocrates reviews and ratings in San Mateo, CA — including employee satisfaction and approval rating for Epocrates CEO Jonathan S. Bush. All 23 reviews posted anonymously by Epocrates employees.