Epsilon Reviews in Irving, TX

Updated September 17, 2014
Updated September 17, 2014
287 Reviews
3.2
287 Reviews
Rating Trends

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Approve of CEO
Epsilon President and CEO Bryan Kennedy
Bryan Kennedy
149 Ratings

Review Highlights

Pros
  • Great work life balance depending on the phase of the project and your role in it (in 18 reviews)

  • Great people to work with, very smart teams all over (but it varies) (in 20 reviews)


Cons
  • Workload to staff ratio lacks balance, making work/life balance nearly impossible (in 27 reviews)

  • Some of the office politics can get to you if you're not in upper management but I feel all companies have this to some degree (in 13 reviews)

More Highlights

61 Employee Reviews Back to all reviews

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  1.  

    A great place to work with talented and dedicated co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    I have been working at Epsilon full-time (more than 8 years)

    Pros

    A strong company with a broad range of solutions. Good company values and leadership in most cases (with typical isolated exceptions found in most large companies). By and large, this is one of the best organizations I have worked with. Lots of personal growth and training potential.

    Cons

    Growth and promotion is often difficult to obtain and can be very political in certain groups. Ask about this specifically when interviewing.

    Advice to ManagementAdvice

    Managers need to value dissenting views from experienced employees when a chosen direction may not be to the benefit of the company and/or its clients. This is not an issue with all groups, but should be stressed across the board. Lend an ear to those who seem to cry wolf - they may be onto something.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great Place To Gain Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Systems Analyst in Irving, TX
    Current Employee - Senior Business Systems Analyst in Irving, TX

    I have been working at Epsilon full-time (more than 3 years)

    Pros

    1.) Welcoming environment
    2.) Helpful, friendly, & knowledgeable co-workers
    3.) Room for growth & career advancement

    Cons

    1.) Processes differ by account
    2.) Sometimes resources are shared across accounts

    Advice to ManagementAdvice

    1.) Make sure there are enough resources for work before signing off on it.
    2.) Gain the team's approval before implementing new processes

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Not employee friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    I have been working at Epsilon full-time (more than 5 years)

    Pros

    Maintained growth in tough economy
    Job stability

    Cons

    Execs do not value their employees
    compensation lags the market

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Quickly growing company with a fast-paced technology-minded environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager, IT Operations in Irving, TX
    Current Employee - Senior Manager, IT Operations in Irving, TX

    I have been working at Epsilon full-time (less than an year)

    Pros

    Exposure to cutting edge technology.

    Cons

    Complex and segmented network and corporate structure

    Advice to ManagementAdvice

    Invest more in operations

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Overall, an unhealthy, unsanitary, somewhat filthy office environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Oracle Database Administrator in Irving, TX
    Current Employee - Senior Oracle Database Administrator in Irving, TX

    I have been working at Epsilon full-time (more than 5 years)

    Pros

    Located very, very close to Dallas Fort Worth Airport so it is easy to catch a flight. Though at times you can smell the exhaust from the jet airplanes taking off from DFW airport. Hopefully that is ok.
    Conveniently located right on the major LBJ Freeway / I 635. Though access to the highway is convenient, the exhaust from the trucks and cars together with the exhaust from the airplanes at DFW seems very unhealthy and irritating at times. Throughout the long workday, I have seen many, many people with very red, irritated eyes. People seem to have a lot of respiratory problems and illnesses, though I think the overall commute may be a little shorter since the office is located on this busy highway and so close to this major national airport.

    Cons

    People are always getting sick, yet they may feel they are expected to come to work anyway.
    Though most associates are polite, many do not ever cover their mouths when they cough and sneeze openly with complete abandon. It seems very few people actually wash their hands in the restrooms.
    I have never seen them dust the cubicle areas and I have never seen them vacuum. They only seem to empty the trash. Debris and dust seems to remain on the floor and on the office surfaces for a very long time.
    I have gotten very sick after eating the food in the cafe downstairs. Food served on Monday seems to be leftover from the previous week. Likewise, Friday's food just seems to be stale and wilted. Tuesday's food seems to be the safest.
    The goals we are required to meet in order to get any sort of profit sharing or bonuses are unrealistic. I am afraid many people may not see any bonuses. Managers from the Director level and up have been getting large bonuses and perks for years and years, though many mangers, especially some at the VP level and up do not deserve any bonuses whatsoever. Many simply avoid responsibility and waste everyone's time and effort actually obstructing work rather than contributing.

    Advice to ManagementAdvice

    Clean up your act. Do more than just empty the trash. Work to improve things. Throw out most of the VPs and up. This would become a healthier place to work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Business systems analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst in Irving, TX
    Current Employee - Business Systems Analyst in Irving, TX

    I have been working at Epsilon full-time (more than 3 years)

    Pros

    If you are with the right team , your experience will be the better of many evils. The company has continued growth and profitability which aids in job security.

    Cons

    1. The pay is less than market for business systems analysts .
    2. There is no bonus structure in compensation. Expect as measly 1-2 percent discretionary bonus that's put into your 401k.
    3. There is no visibility. It feels as if every team and business unit is running on separate agendas . There is no systematic overall business approach .
    4. There is no employee recognition. There morale is low and company culture is stale . This is a place for individuals to coast with their head hung low as they bridge themselves to something much better.
    5. Promotions are based on political affiliation. The majority of managers have a technical acumen with no clue how to manage individuals.
    6. Ethics are very low. Managers constantly engage in deceptive and tactless practices .
    7. You position will change based on client/business needs without input .

    Advice to ManagementAdvice

    Do a complete overhaul of middle management .

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Epsilon is a marketing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Analyst in Irving, TX
    Current Employee - QA Analyst in Irving, TX

    I have been working at Epsilon full-time (more than an year)

    Pros

    Cool Office culture. Can find the work life balance here. Nice benefits

    Cons

    The compensation can be more

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great company to work for.

    Current Employee - Business Systems Analyst in Irving, TX
    Current Employee - Business Systems Analyst in Irving, TX

    I have been working at Epsilon full-time (more than 5 years)

    Pros

    Epsilon is very stable and always looking for ways to improve customer experience.

    Cons

    Epsilon doesn't pay to keep it's talent. Often people have to move to other companies to keep up with the cost of living increases.

    Advice to ManagementAdvice

    Give employees a higher cost of living pay increase.

  10.  

    Go Epsilon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Analyst in Irving, TX
    Current Employee - Operations Analyst in Irving, TX

    I have been working at Epsilon full-time (more than 5 years)

    Pros

    A Nice place to work with good salaries. Love the company events

    Cons

    Sometimes there are long hours required

    Advice to ManagementAdvice

    Have more company parties

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Satisfying Career for IT pros

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer in Irving, TX
    Current Employee - Senior Developer in Irving, TX

    I have been working at Epsilon full-time (more than 10 years)

    Pros

    Fast growth. Great challenges. Pushes you to your best.

    Cons

    Fast Growth, Crazy at times.

    Advice to ManagementAdvice

    Career advancement reduced since rapid growth the m+a

    Recommends
    Positive Outlook
    Approves of CEO

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