Epsilon Reviews in Irving, TX

Updated June 9, 2014
Updated June 9, 2014
279 Reviews
3.2
279 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Epsilon President and CEO Bryan Kennedy
Bryan Kennedy
145 Ratings

Review Highlights

Pros
  • Great work life balance depending on the phase of the project and your role in it (in 15 reviews)

  • Company growing at a rapid rate, always work to do, great people who work here (in 18 reviews)


Cons
  • Workload to staff ratio lacks balance, making work/life balance nearly impossible (in 26 reviews)

  • There is a lot of unfair upper management practice (in 10 reviews)

More Highlights

60 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great Place To Gain Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Systems Analyst  in  Irving, TX
    Current Employee - Senior Business Systems Analyst in Irving, TX

    I have been working at Epsilon full-time for more than 3 years

    Pros

    1.) Welcoming environment
    2.) Helpful, friendly, & knowledgeable co-workers
    3.) Room for growth & career advancement

    Cons

    1.) Processes differ by account
    2.) Sometimes resources are shared across accounts

    Advice to ManagementAdvice

    1.) Make sure there are enough resources for work before signing off on it.
    2.) Gain the team's approval before implementing new processes

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Quickly growing company with a fast-paced technology-minded environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager, IT Operations  in  Irving, TX
    Current Employee - Senior Manager, IT Operations in Irving, TX

    I have been working at Epsilon full-time for less than a year

    Pros

    Exposure to cutting edge technology.

    Cons

    Complex and segmented network and corporate structure

    Advice to ManagementAdvice

    Invest more in operations

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Not employee friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    I have been working at Epsilon full-time for more than 5 years

    Pros

    Maintained growth in tough economy
    Job stability

    Cons

    Execs do not value their employees
    compensation lags the market

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 2 people found this helpful  

    Business systems analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst  in  Irving, TX
    Current Employee - Business Systems Analyst in Irving, TX

    I have been working at Epsilon full-time for more than 3 years

    Pros

    If you are with the right team , your experience will be the better of many evils. The company has continued growth and profitability which aids in job security.

    Cons

    1. The pay is less than market for business systems analysts .
    2. There is no bonus structure in compensation. Expect as measly 1-2 percent discretionary bonus that's put into your 401k.
    3. There is no visibility. It feels as if every team and business unit is running on separate agendas . There is no systematic overall business approach .
    4. There is no employee recognition. There morale is low and company culture is stale . This is a place for individuals to coast with their head hung low as they bridge themselves to something much better.
    5. Promotions are based on political affiliation. The majority of managers have a technical acumen with no clue how to manage individuals.
    6. Ethics are very low. Managers constantly engage in deceptive and tactless practices .
    7. You position will change based on client/business needs without input .

    Advice to ManagementAdvice

    Do a complete overhaul of middle management .

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Epsilon is a marketing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Analyst  in  Irving, TX
    Current Employee - QA Analyst in Irving, TX

    I have been working at Epsilon full-time for more than a year

    Pros

    Cool Office culture. Can find the work life balance here. Nice benefits

    Cons

    The compensation can be more

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Go Epsilon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Analyst  in  Irving, TX
    Current Employee - Operations Analyst in Irving, TX

    I have been working at Epsilon full-time for more than 5 years

    Pros

    A Nice place to work with good salaries. Love the company events

    Cons

    Sometimes there are long hours required

    Advice to ManagementAdvice

    Have more company parties

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Overall, an unhealthy, unsanitary, somewhat filthy office environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Oracle Database Administrator  in  Irving, TX
    Current Employee - Senior Oracle Database Administrator in Irving, TX

    I have been working at Epsilon full-time for more than 5 years

    Pros

    Located very, very close to Dallas Fort Worth Airport so it is easy to catch a flight. Though at times you can smell the exhaust from the jet airplanes taking off from DFW airport. Hopefully that is ok.
    Conveniently located right on the major LBJ Freeway / I 635. Though access to the highway is convenient, the exhaust from the trucks and cars together with the exhaust from the airplanes at DFW seems very unhealthy and irritating at times. Throughout the long workday, I have seen many, many people with very red, irritated eyes. People seem to have a lot of respiratory problems and illnesses, though I think the overall commute may be a little shorter since the office is located on this busy highway and so close to this major national airport.

    Cons

    People are always getting sick, yet they may feel they are expected to come to work anyway.
    Though most associates are polite, many do not ever cover their mouths when they cough and sneeze openly with complete abandon. It seems very few people actually wash their hands in the restrooms.
    I have never seen them dust the cubicle areas and I have never seen them vacuum. They only seem to empty the trash. Debris and dust seems to remain on the floor and on the office surfaces for a very long time.
    I have gotten very sick after eating the food in the cafe downstairs. Food served on Monday seems to be leftover from the previous week. Likewise, Friday's food just seems to be stale and wilted. Tuesday's food seems to be the safest.
    The goals we are required to meet in order to get any sort of profit sharing or bonuses are unrealistic. I am afraid many people may not see any bonuses. Managers from the Director level and up have been getting large bonuses and perks for years and years, though many mangers, especially some at the VP level and up do not deserve any bonuses whatsoever. Many simply avoid responsibility and waste everyone's time and effort actually obstructing work rather than contributing.

    Advice to ManagementAdvice

    Clean up your act. Do more than just empty the trash. Work to improve things. Throw out most of the VPs and up. This would become a healthier place to work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great company to work for.

    Current Employee - Business Systems Analyst  in  Irving, TX
    Current Employee - Business Systems Analyst in Irving, TX

    I have been working at Epsilon full-time for more than 5 years

    Pros

    Epsilon is very stable and always looking for ways to improve customer experience.

    Cons

    Epsilon doesn't pay to keep it's talent. Often people have to move to other companies to keep up with the cost of living increases.

    Advice to ManagementAdvice

    Give employees a higher cost of living pay increase.

  10.  

    Satisfying Career for IT pros

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer  in  Irving, TX
    Current Employee - Senior Developer in Irving, TX

    I have been working at Epsilon full-time for more than 10 years

    Pros

    Fast growth. Great challenges. Pushes you to your best.

    Cons

    Fast Growth, Crazy at times.

    Advice to ManagementAdvice

    Career advancement reduced since rapid growth the m+a

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company with excellent technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director, Technical  in  Irving, TX
    Current Employee - Senior Director, Technical in Irving, TX

    I have been working at Epsilon full-time for more than 3 years

    Pros

    Lots of talented individuals
    Excellent technology
    Constantly evolving organization
    Opportunities to advance

    Cons

    (see Pros above) - if you are average or below then you won't stand out here and won't get promoted or assigned to the latest/greatest technology.
    Fast pace and technology can lead to burnout if not careful

    Advice to ManagementAdvice

    Keep landing accounts and we will keep delivering! Glad to see additional profit sharing in December for those not already on bonus program. So many improvements in benefits in the last 3 years and they are greatly increasing retention of talented staff.

    Recommends
    Positive Outlook
    Approves of CEO

Worked for Epsilon? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.