Epsilon Reviews

Updated September 18, 2014
Updated September 18, 2014
282 Reviews
3.2
282 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Epsilon President and CEO Bryan Kennedy
Bryan Kennedy
148 Ratings

Review Highlights

Pros
  • Great work life balance depending on the phase of the project and your role in it (in 15 reviews)

  • Company growing at a rapid rate, always work to do, great people who work here (in 18 reviews)


Cons
  • Workload to staff ratio lacks balance, making work/life balance nearly impossible (in 26 reviews)

  • There is a lot of unfair upper management practice (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    High growth, stable company with incredible people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Wakefield, MA
    Current Employee - Manager in Wakefield, MA

    I have been working at Epsilon full-time for more than 5 years

    Pros

    Company is in high growth mode both organically and through acquisition which creates many internal opportunities. The people are among the most collaborative and conscientious I have ever worked with. Onsite gyms and cafés in most locations. Investing heavily in hiring and training new college grads. Compensation and benefits are very competitive, plus there is an excellent 401k matching, tuition reimbursement and employee stock purchase plan.

    Cons

    Due to the fast growth and number of acquisitions, the company is not as cohesive as it could be. Some facilities and internal technology needs upgrading.

    Advice to ManagementAdvice

    Would like to see more of the large company profits shared with employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A great place to work with talented and dedicated co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    I have been working at Epsilon full-time for more than 8 years

    Pros

    A strong company with a broad range of solutions. Good company values and leadership in most cases (with typical isolated exceptions found in most large companies). By and large, this is one of the best organizations I have worked with. Lots of personal growth and training potential.

    Cons

    Growth and promotion is often difficult to obtain and can be very political in certain groups. Ask about this specifically when interviewing.

    Advice to ManagementAdvice

    Managers need to value dissenting views from experienced employees when a chosen direction may not be to the benefit of the company and/or its clients. This is not an issue with all groups, but should be stressed across the board. Lend an ear to those who seem to cry wolf - they may be onto something.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great company to work for to gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Account Coordinator  in  Southfield, MI
    Current Employee - Technical Account Coordinator in Southfield, MI

    I have been working at Epsilon full-time for more than 3 years

    Pros

    Lot of learning opportunities. Management works with you not against you. Very team-oriented. Reasonable work/life balance.

    Cons

    Salary is not competitive enough for position.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great Place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epsilon full-time for more than 5 years

    Pros

    Fast growth company with great benefits.

    Cons

    A little slow to adapt but good for a big company

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Account Coordinator  in  Southfield, MI
    Former Employee - Technical Account Coordinator in Southfield, MI

    I worked at Epsilon full-time for less than a year

    Pros

    great benefits, caring management, great peers

    Cons

    training could be better some favortism

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    It was okay. Not the best, not the worst.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  San Francisco, CA
    Former Employee - Director in San Francisco, CA

    I worked at Epsilon full-time for more than 3 years

    Pros

    Lots of project variety, with some good accounts. Always treated fairly in dealings across the board

    Cons

    Benefits were sub-optimal post-acquistion compared to competing companies in San Francisco. This led to some employee dissatisfaction

    Advice to ManagementAdvice

    Benchmark against other bay area companies that you are competing with.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    A Nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Online  in  New York, NY
    Former Employee - Director of Online in New York, NY

    I worked at Epsilon full-time for less than a year

    Pros

    I can't think of one positive experience

    Cons

    The company culture; the people there are very egotistical and act like they know everything. Everyone, even people you don't report too likes to tell you how your doing. They are back stabbers.

    Advice to ManagementAdvice

    Get it together and stop handing out VP titles to everyone instead of paying them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Epsilon is a good place to start a career, but they have a very slow pace, and movement is slow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Epsilon full-time for more than 3 years

    Pros

    Great people to work with, very smart teams all over (but it varies).
    Decent benefits and compensation
    Nice office

    Cons

    Do not promote based on accomplishments or skill - it's mainly a timing thing. i.e. you work two years, you get promoted.
    Poor leadership
    No HR presence

    Advice to ManagementAdvice

    I would recommend recognizing talent, and not necessarily just promoting when the time comes. If someone is doing a good job, they don't have to wait along with people in the same position. They should be recognized for accomplishments, not time put in.

    Working hard and accomplishing goals doesn't necessarily get you anywhere.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Working for Epsilon was great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epsilon

    Pros

    The owners and Management actually listen to and take advice.

    Cons

    I have no complaints about Epsilon.

    Advice to ManagementAdvice

    Keep treating employees well.

  11. 1 person found this helpful  

    Business Systems Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst  in  Wakefield, MA
    Former Employee - Business Systems Analyst in Wakefield, MA

    I worked at Epsilon full-time for more than a year

    Pros

    Epsilon is a company full of great people. The pay is competitive to industry standard and if you do your job, raises should come mid-year and promotions at EOY.

    Cons

    Upper management should do more to encourage more of a team environment.

    Some accounts are extremely overworked. The resources assigned for a particular project are often not sufficient, and PMs are hesitant to push back on client expectations, timelines.

    Recommends
    Neutral Outlook
    Approves of CEO

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