Epsilon Reviews

Pros

- Get to work on big budgeted accounts
- Friendly people
- WFH possible when needed
- Safe job. Business makes good money

Cons

- BORING.
- Repetitive work
- Office located in the middle of nowhere. approx 20miles from the city
- Salary is OK

Pros

Good people
Decent cafeteria
can be fun every blue moon

Cons

No work life balance
People must conform to the Epsilon way
Inability to take action against poor managers

Advice to Senior Management

weed out the bad managers

Pros

Challenging work assignments that change often enough to always have something new every few months. There's always something to do so the days go by fast.

Cons

Lack of work life balance is a major issue. Allowing for time off or leave is usualy an afterthought in most cases.

Advice to Senior Management

Take care of your employees many of them are getting burned out based on the pace we've been working to maintain growth.

Pros

Epsilon has very highly motivated and talented people working there--they are doing amazing work in the marketing technology field.

Cons

Epsilon is a small company trying to become a big company, and they are experiencing some growing pains as a result. They're working hard to establish best practices, but until they get there it's tough to find the right way to do things at times. They tend to view their employees as resources more than people at times, and work/life balance is very difficult to find on some teams (other teams are great though!).

Advice to Senior Management

I'm really proud of the way Epsilon came clean and admitted mistakes and offered help to it's customers during the data breach of early 2011. There are many, many companies out there who suffered similar or worse breaches that covered it up.

Pros

Opportunity (learn skills, get experiences, promotion)
Market Leader - great clients, positive results
Strong client service focus (pro side) - we over deliver to clients and most appreciate it
Financially focused (pro side) - conservative and results focused, makes company financially healthy
Good people - talented, focused, working towards common goals

Cons

Work/Life balance is an issue
Growing stresses the current teams to take on more until new resources come up to speed
Benefits are not competitive - costs high and healthcare is not great
Strong client service focus (con side) - you must be flexible to meet demands and make sacrifices
Financially focused (con side) - many approvals to justify spending of money

Pros

There is a lot of flexibility, they pay well, it is right off Rt. 128, there is a gym and nice cafeteria in the building.

Cons

There is no professional growth plan, no clear communication from mid-level management, no learning of new skills. Most of the day is spent putting out fires. There are some known unprofessional managers who remain and grow in this company because they are personal friends of the next level managers.

Advice to Senior Management

Train mid-level management to lead and communicate.

Pros

Great leadership and coworkers that are eager to teach you and make you better at your job.

Cons

We work under pretty tight deadlines so many times that means 40-50 hour work weeks

Pros

Interesting work and industry. Lots of training and learning opportunities. Colleagues are down to earth and always will to help out fellow employees.

Cons

The salary is low. Your job performance doesn't really seem to match you compensation increases. No bonuses unless you are a director.

Advice to Senior Management

Better compensation and make it worth it so that employees feel rewarded for putting in maximum effort. Bring back bonuses.

Pros

A technology company. Get to work for the latest DB version, very technical/hands on. Large data volumes and get to learn on your own if you are willing.

Cons

Not well managed. Extremely tight deadlines, long work hours, not an effective work life balance, will drain you if you are a good performer.

Pros

The review process is very consistent and thorough, allowing you to set your own goals and measure yourself against them. The organization is improving in regards to internal communication, especially considering the pace at which it's growing.

Cons

As mentioned above, Epsilon is very siloed which makes it difficult to see "the big picture" sometimes.