Epsilon Reviews

Updated August 28, 2015
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396 Employee Reviews

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  1. Good Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BSA in Irving, TX
    Current Employee - BSA in Irving, TX
    Recommends
    Positive Outlook

    I have been working at Epsilon full-time (More than a year)

    Pros

    The company has great benefits and plenty of growth.

    Cons

    The crowd tend to be older so the pace is slow. However, depending what you like this might be a pro

    Advice to Management

    Give us better hardware and software. (Don't worry all the new hires get the good stuff


  2. Helpful (1)

    flexible work-life balance

    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    pretty flexible about work life balance, especially if you have kids. expect hard work but are pretty fair.

    Cons

    personally not inspired by work


  3. horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Epsilon full-time

    Pros

    Pros flexibility in hours, coworkers are easy to work with and the "veterans" are more than willing to help the "new bees" because despite the "training" they need it.

    Cons

    Management is HORRIBLE. There's one senior supervisor and one team lead. One you rarely see and the other is so tightly wound it's surprising they can walk normally. The so-called training was worthless, your shown how to present yourself while doing the calls but you get no training on how to use the equipment. You rely on the "veterans" to show you how. And the equipment it self is crap, every day at least 3 computers break down. As for the upper upper management., what a joke, one time we had a visit from 3 or them and they kept saying that they wanted to see and hear from us about what we thought about the scripts and what we thought needed work on, nothing changed. Everything stayed the same, wrong information and bad grammar. We even got a visit from one of the uppermost supervisor and as soon as they made their presence known the team morale dropped like a rock. They kept pulling us into "meeting" for no reason. We were in more meeting's than we were doing our jobs. Once they left the morale went up. That kind of reaction shouldn't happen when the "bigwigs"show up.

    Advice to Management

    Get and train supervisors and team leads properly especially on how to manage themselves when they're faced with a stressful situation. And most of all, new equipment, what we have now is dangerous. What we have now literally starts on fire, 9 so far this week, someone is going to get hurt. This might be a strange concept but LISTEN to the lowest worker there, you might learn something.


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  5. Helpful (2)

    senior director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Dallas, TX
    Current Employee - Senior Director in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epsilon full-time (More than a year)

    Pros

    Flexible job. High growth company, Lots of opportunities

    Cons

    Strong roots and long careers make change slow.


  6. Helpful (3)

    Sr Syastem Administrator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Administrator/IT Manager in Irving, TX
    Former Employee - Senior Systems Administrator/IT Manager in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Epsilon (More than 3 years)

    Pros

    Great people to work with almost all are very friendly and willing to assist and work with you

    Cons

    Work over 50 to 60 hours per week not an unusual thing, Management changes are all to frequent, new rules and requirements with each new manager, Pay is average but raises are not so wonderful

    Advice to Management

    Try to keep a manager more than a few months, keep your people happy stop running short staffed your managers know what life and work and family time is you say a lot but do not follow up with this.


  7. Accounting/ Finance Department Amazing atmosphere!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in Wakefield, MA
    Current Employee - Senior Accountant in Wakefield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epsilon full-time (More than a year)

    Pros

    Comfortable workplace, strong relationships with co workers, freedom, challenging work, open mindedness

    Cons

    Everyone confuses us with Epson, the printer company.

    Advice to Management

    Keep being transparent :-)


  8. Helpful (2)

    Epsilon

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Reasonable work-life balance, excellent benefits.

    Cons

    20th-century way of doing things, does not optimize resources, human or otherwise. Unclear mid- or long-term vision


  9. Helpful (1)

    epsilon

    Current Employee - Director in Melbourne, KY
    Current Employee - Director in Melbourne, KY

    I have been working at Epsilon (More than a year)

    Pros

    epsilon is a good place to work, the people in Blue Ash office were great to work with.

    Cons

    Management out of Dallas is out of touch with their team. No sense of teamwork or leadership from them


  10. Helpful (1)

    BSA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BSA in New York, NY
    Former Employee - BSA in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Excellent dental plan, that is about it.

    Cons

    Overworked, under paid, under valued.

    Advice to Management

    Listen to your employees.


  11. Love working for this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Recommends
    Positive Outlook

    Pros

    Great, smart people who truly are team players that work hard, but can have fun too.

    Cons

    Could have a higher pay



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