Epsilon Reviews

Updated August 27, 2014
Updated August 27, 2014
282 Reviews

3.1
282 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Epsilon President and CEO Bryan Kennedy
Bryan Kennedy
148 Ratings

Review Highlights

Pros
  • Great work life balance depending on the phase of the project and your role in it (in 15 reviews)

  • Company growing at a rapid rate, always work to do, great people who work here (in 18 reviews)


Cons
  • Workload to staff ratio lacks balance, making work/life balance nearly impossible (in 26 reviews)

  • There is a lot of unfair upper management practice (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It offers up many challenges.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Epsilon

    Pros

    The ADS mothership is a financially stable company which is able to support Epsilon's initiatives as required. There are some truly interesting problems to solve, and puzzles to sort out, which makes the work rewarding.

    Cons

    Workload to staff ratio lacks balance, making work/life balance nearly impossible. There are many directors at the company who perform as managers, and many VP's who perform as directors. There are a lot of floating agendas which either trivializes the immediate work, delays the immediate work, or negatively impacts the quality of the work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Growing company experiencing some growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Epsilon full-time for more than 3 years

    Pros

    -They heavily invest in technology
    -Pay fairly well

    Cons

    -Unstable in recent years
    -Culture is poor, there are a lot of pointing fingers and not enough accountability - especially among Director and VP level.
    -Development leaders overvalue themselves and their team. Lots of great candidates don't make the screening process because the team is constantly looking for the next better thing.

    Advice to ManagementAdvice

    Take some accountability.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Great learning experience. Resume builder.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst  in  Wakefield, MA
    Current Employee - Business Systems Analyst in Wakefield, MA

    I have been working at Epsilon full-time for more than 3 years

    Pros

    Provide all tools (business/technical) you need to succeed. A lot of freedom to work on your schedule.

    Cons

    Low opportunity for movement. Feel siloed in role. Pay not competitive with other Boston System Analyst roles.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Epsilon

    Pros

    Good Work culture, organized work, good projects

    Cons

    Salary, compensation and benefits. No signing bonus.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Epsilon has been good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Engineer  in  Westminster, CO
    Former Employee - Engineer in Westminster, CO

    I worked at Epsilon full-time for more than 10 years

    Pros

    Good benefits, Good PTO, Good beer, make tons of money and pay is ok

    Cons

    No training. I haven't hada single course the entire time I have been there. NO money for training or conventions.

    Advice to ManagementAdvice

    get people inline

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Good company in most respects

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epsilon full-time

    Pros

    Good working atmosphere, good learning opportunities.

    Cons

    Salary not so good. Communication is not too good.

    Recommends
  8.  

    My experience at Epsilon was a roller coaster ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Director  in  Lafayette, CO
    Former Employee - Sales Director in Lafayette, CO

    I worked at Epsilon full-time for more than 10 years

    Pros

    They were constantly growing and adding new services, products and investing in the company...which gave some sense of stability with growth.

    Cons

    Because of the growth, many of the companies were siloed and never assimilated and brought into the fold as a whole.....

    Advice to ManagementAdvice

    Be more engaging and with better communication with all their employees

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Not bad.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epsilon

    Pros

    The people, the flexible hours, telecomuting.

    Cons

    Lousy benefits, way too many chiefs.

    Advice to ManagementAdvice

    Trim the fat above. Some of the "management" are useless.

  10. 2 people found this helpful  

    Some good days, some bad days, mostly just bland.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst  in  Wakefield, MA
    Current Employee - Business Systems Analyst in Wakefield, MA

    I have been working at Epsilon full-time for more than a year

    Pros

    Decent work-life balance. There are also some very smart people that you can learn from. All the benefits of being in a publicly traded company.

    Cons

    A lot of turnover, especially for younger employees due to lack of opportunities outside of current roles. Too many employees that get comfortable in their roles and just coast. Company has grown rapidly in recent years, but there is a large disconnect between upper management and the employees.

    Pay is ok, but no bonus or high % raises. Benefits package is mediocre at best.

    Advice to ManagementAdvice

    Allow your employees to drive their own careers while offering guidance. Don't be so structured and 'cookie-cutter' especially when it comes to promotions and job growth. It is important to grow the company and boost profits, but don't lose sight of the people that got you there and sacrifice their potential.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Company in the right direction, need to do more for the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst  in  Wakefield, MA
    Current Employee - Business Systems Analyst in Wakefield, MA

    I have been working at Epsilon full-time for more than 5 years

    Pros

    You get the chance to become an expert on your account team. The culture is beginning to change toward a younger more vibrant working IT environment. Work environment is flexible, working from home for a day or two per week is allowable as long as it is communicated to your account team. The company is doing very well there are no need to worry about job security as long as you are not doing a horrible job.

    Cons

    Even though there are opportunities to be involve in many different account team, it is very difficult to move off of one account once you become bored with it. Salary is not as competitive as the competitor for the same position. Promotion are mainly based on your exposure to the higher level management. You are less likely to get promoted even if you have done an absolutely fabulous job to serve the clients and maintain the account team.

    Management and VP tend to sale a solution and provide an unrealistic timeline to the client without consulting the internal group. The team has to do whatever it takes to hit the deadlines.

    Advice to ManagementAdvice

    There are many talented hard working people in the company, think about promoting them before hiring from the outside. Do a bit more to motivate and retain talented employees. The company is in heading in a good direction, good job!!

    Recommends
    Positive Outlook
    Approves of CEO

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