Epson America Reviews

Pros

The Company takes seriously its efforts to ensure adequate/appropriate salary & benefits package for its employees. While I would not give the benefits package a "gold star", I think it would be a "silver star".

Cons

Much of the downside is related to the industry served (consumer electronics/retail), as opposed to something specific to Epson. The industry is extraordinarily competitive. As a result, staffing levels are kept very tight, despite the high volume of issues to contend with.

Pros

The employees are good to work with. Many have been at Epson a long time. The benefits are good, although the medical is expensive and getting more so every year.

Cons

There is limited room for growth. Team members are expected to take on more work without any additional compensation or promotion.

Advice to Senior Management

Recognize the contribution team members are making and reward them for it.

Pros

Excellent work life balance
Good benefits
Quality Products
Quality People

Cons

Limited career path
No line of sight goals

Pros

Great compensation
Nice benefits package
Work/Life balance
Low employee turnover (long term employees)

Cons

Lack of mgmt interaction with employees
Poor communication from managers throughout org.
Within the DC, non-existent promotion opportunities

Advice to Senior Management

Increase management interaction with employees - Have a real open door policy
Create succession/development plan so that talented employees have promotion opportunities.

Pros

Multinational company and a good brand name to work for.

Decent compensation structure

Friendly people - ready to help you when need arises

Cons

People tend to be satisfied with status quo and always following what competitors do rather than fostering innovation and taking the risk to be different.

Being a big company there's a lot of bureaucracy.

Advice to Senior Management

Management has its heart in the right place but don't follow up with the required actionns. Should have more risk appetite

Pros

This place is a great place to work at if you're a photographer or graphic designer on the side because you get access to all of the high photo quality printers.

Cons

While the average tenure at Epson is about 8 years, it's pretty slow to move up because first someone has to quit or get fired.

Tech support is not for you if you aren't a patient person.

Advice to Senior Management

Not much advice to give, i was pretty satisfied with the way my manager managed our team, though I feel the thank you letters our customers write about us would carry more weight.

Pros

Nice office and ample parking.

Cons

Too bad no opportunities for growth.

Pros

Good professional training ground for basic skills in finance, accounting, product management.
Friendly culture, nice people.
Execs manage well to the bottom line.
Flextime supported.

Cons

Managerial coaching and leadership training could be improved.
Internal operations could be better structured and monitored to facilitate how quickly and efficiently things get done. Process inconsistencies can be an issue and a bottleneck.
No 360 degree performance reviews.

Advice to Senior Management

None

Pros

Benefits are great; flexibility and balance of work and family is middle of the road. If you are in mid-management, and liked by management, you will go far.

Cons

Management doesn't have a clue as to how the divisions of Epson really work and don't want to know the day to day issues. They only want to see the profit. They hire "consultants" who may have a good track record in one industry, but don't have a clue about sales, and ignore the customers. Customer service is going downhill. Product cannot be located in stores. Too corporate. Women just recently allowed to wear open toed shoes in office. Capri pants still not allowed. Jeans just allowed on Fridays in 2007.

Advice to Senior Management

Ask for feeback from the trenches. You would be suprised at what they have to say, and you might actually learn something about the company and how to achieve positive numbers in both divisions. Don't let ONE or TWO execs run the show. Ask your employees what they do and acutally test them on what they are supposed to know about the company and it's products. You will be suprised that half of your expert managment / executives, are clueless about their own jobs.

Pros

Stability. They don't often have layoffs and if there are any, they are focused on sales.

Cons

Work/life balance is skewed to work only despite employees who have shown consistent loyalty and good performance. HR is scared to weed out the bad apples and the good ones rarely get promoted. Each VP is given 2 promotions per year to choose from a lot of over-performers so promotions are far and few between.

Advice to Senior Management

Recognize talent and promote from within. Do not give HR the power they don't deserve or warrant as they only see employee performance through managers who do or do not complain to them. Further, advance the business to be more pro-active and technologically forward-thinking or you will sink.