Epson America
3.3 of 5 21 reviews
www.epson.com Long Beach, CA 500 to 999 Employees

Epson America Reviews

Updated Apr 6, 2014
All Employees Current Employees Only

3.3 21 reviews

                             

78% Approve of the CEO

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John Lang

(9 ratings)

50% of employees recommend this company to a friend
21 Employee Reviews
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Very large company with strong and intelligent management.

Anonymous Employee (Current Employee)

I have been working at Epson America

ProsStimulating and satisfying place to work. Excellent and effective daily communication and "team first" attitude. Very competitive compensation and the ability to have fun on a daily basis.

ConsAs is the case with most large corporations, there is a bit too much in the way of rudimentary administrative daily tasks to complete.

Advice to Senior ManagementKeep up the overall flavor, values and daily processes.

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It's just okay.

Anonymous Employee (Former Employee)
Long Beach, CA

I worked at Epson America full-time for more than 3 years

Pros- Bonuses
- Stable job
- Nice co-workers
- Ample parking

Cons- Old fashioned culture
- Worst IT infrastructure and support
- Wants to be a CE company but its really more of an IT hardware company. Projectors and printers are the bulk of the business

Advice to Senior ManagementThe company needs a vision of the future. The business is profitable but centered around declining categories.

No, I would not recommend this company to a friend

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Great products, needs better middle management

Anonymous Employee (Former Employee)
Long Beach, CA

I worked at Epson America full-time

ProsSharp intelligent group of people. Company does a lot of product testing to ensure high quality standards for customers. Great training ground for product management career as each PM has a lot of responsibility.

ConsNo culture per say and lack of employee training and development. Relatively flat org structure so it takes years for promotion. Management's energy is spent on meeting goals, not developing team. Pay on low end for tech firm and company does not negotiate salary offer.

Advice to Senior ManagementBalance sales goal focus with developing team members. Current misaligned (or no) incentives mean poor employee development and poor succession planning

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Unappreciative for those who actually do the work - unfair practices

Anonymous Employee (Current Employee)
Long Beach, CA

I have been working at Epson America full-time for more than 8 years

ProsHoliday shutdown for 1 week paid. Also possibility of working 9/80 every other Friday off if your manager approves

ConsVery LEAN! You wear multiple hats and with little to no help even when you have spoken to management they just tell you they are a lean company. PDS is a joke, no matter how much you do you are not awarded. Those who are political and play the game move up the latter, not talent but who you know or befriend.

However many leave only to come back as contractors with better pay.

Advice to Senior ManagementMany managers do not want to speak up or validate their employees so Upper management never knows their value. Manager and Directors want to take all the glory without giving acknowledgement to the real workers. Many people leaving due to dissatisfaction with management and tired of carrying their weight and not being recognized.

No, I would not recommend this company to a friend

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Great products, poor management

Anonymous Employee (Former Employee)
Long Beach, CA

I worked at Epson America full-time for more than 8 years

ProsIf you're a tech geek, the products are indeed something to be proud of.

Cons1) Upper management is completely messed up.
2) Women do NOT get readily promoted, it's truly an old boys' network company.
3) Very, very political place to work.

Advice to Senior ManagementSee cons. Replace most of the VPs.

No, I would not recommend this company to a friend

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Could be great...but isn't

Senior Technical Support Specialist (Former Employee)
Long Beach, CA

I worked at Epson America full-time for more than 3 years

ProsFairly decent compensation
Good benefits
Low turnover

ConsCompany politics is super pervasive.
Lot's of red-tape, and "gotchas". Think "Cover Your Ass", at all times.
Micro-Management.
Not much chance for advancement. Extremely competitive environment.

Advice to Senior ManagementNot much I can say. I would assume that middle management manages others the way they themselves are managed. They think CYA first, too.

No, I would not recommend this company to a friend

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Great Company to work for

Senior Technical Support Specialist (Former Employee)
Long Beach, CA

I worked at Epson America full-time for more than 5 years

ProsBonus, Work conditions, Always moving to be the top in technology. Lots of opportunity to grow
Always striving to be employee friendly. Management has a good open door policy.

ConsSome weekend work not much but sometimes you have to catch up on emails, and get ready for presentations. No other real cons.

Advice to Senior ManagementContinue to grow the employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Have had a wonderful career here

Product Marketing Manager (Current Employee)
Long Beach, CA

I have been working at Epson America full-time for more than 10 years

ProsGreat people to work with. Very few oddballs, there are some though! Until recently (2012) there were very few layoffs and it was a wonderful place to work at. However, with the demise of the economy and the printing industry, as a whole - it's getting scary in here!

ConsTerrible review process, no promotions, you pretty much stay as you are. No professional development. Layoffs are horrific. No warnings. Not much compensation either. HR comes with your boxes and off you go at 5 pm. Horrible process.

Advice to Senior ManagementNeed a vision, need to share it.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Lots of friendly, high performing people without the stress

Anonymous Employee (Current Employee)
Long Beach, CA

I have been working at Epson America

ProsGreat and supportive people.
Friendly atmosphere. Low stress but good work.
Good employee perks like discounts on Epson and Seiko products.
Lots of paid holidays.
Paid vacation during Christmas holiday.
Equal respect given if you start out as a contractor.

ConsGet there early for closer parking spots.
Only one set of restrooms per floor in the building.
Smoking area should be moved farther away from main entrance.

Yes, I would recommend this company to a friend

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A generally satisfying experience

Anonymous Employee (Former Employee)
Long Beach, CA

I worked at Epson America

ProsThe Company takes seriously its efforts to ensure adequate/appropriate salary & benefits package for its employees. While I would not give the benefits package a "gold star", I think it would be a "silver star".

ConsMuch of the downside is related to the industry served (consumer electronics/retail), as opposed to something specific to Epson. The industry is extraordinarily competitive. As a result, staffing levels are kept very tight, despite the high volume of issues to contend with.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Epson America reviews and ratings — including employee satisfaction and approval rating for Epson America CEO John Lang. All 21 reviews posted anonymously by Epson America employees.