Equifax Reviews

Updated August 24, 2014
Updated August 24, 2014
201 Reviews

2.9
201 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Equifax Chairman and CEO Rick Smith
Rick Smith
134 Ratings

Review Highlights

Pros
  • They offer flexibility in working conditions, and there is a good work-life balance (in 18 reviews)

  • Supportive, Good Benefits with solid products and diversification (in 21 reviews)


Cons
  • Senior management takes the credit for all the work of the folks the next level down (in 13 reviews)

  • lack of transparency from upper management, hard work and talent does not get rewarded (in 8 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Some interesting work, but fighting the bureaucracy is tiring sometimes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time

    Pros

    It is a stable place to work. People who start tend to stay for a long time. There is internal mobility, in that you can switch jobs. They offer flexibility in working conditions, and there is a good work-life balance. The culture is a traditional 9-5.

    Cons

    There are limited opportunities for moving up due to the fact that people don't leave very often, and there is not a lot of growth. Bureaucracy is difficult to work with in a lot of cases, especially legal.

    Advice to ManagementAdvice

    Invest in current technology initiatives.

  2.  

    Smart and dedicated staff, growing market, however immature products and services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director  in  Washington, DC
    Current Employee - Sales Director in Washington, DC

    I have been working at Equifax full-time for more than a year

    Pros

    Solid industry reputation, experienced and motivated people, and good training

    Cons

    Lack of patience by executives to build the business and execute strategy

    Advice to ManagementAdvice

    Develop your people and solutions and give them time to execute the business plan

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    VP Technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Alpharetta, GA
    Former Employee - Vice President in Alpharetta, GA

    I worked at Equifax full-time for more than 10 years

    Pros

    Excellent leadership team with great financial discipline

    Cons

    Middle management is not empowered

    Advice to ManagementAdvice

    Reduce number of senior executives and create more empowerment in the ranks

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Sales - Technology and Data

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technology Director  in  Atlanta, GA
    Former Employee - Technology Director in Atlanta, GA

    I worked at Equifax full-time for more than 10 years

    Pros

    Industry Leader, Rock solid IT stability, Solid financial performance

    Cons

    Tend to lean on data sales over technology solutions to drive revenue. Technology should be viewed as the method to embed the data.

    Advice to ManagementAdvice

    Value Tenure and invest in LME through the addition of staff to promote relationships with third party software providers.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Great opportunity for growth & recognition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager  in  Atlanta, GA
    Current Employee - Marketing Manager in Atlanta, GA

    I have been working at Equifax full-time for more than a year

    Pros

    Equifax provides a great opportunity for growth within the company for high performers. They value experience as well as welcome and support innovative ideas. Equifax rewards employees for big achievements and provides recognition that lends itself to great morale. They are good at communicating the status of the company with employees are are very transparent into what's going on within the company - whether it's exciting things or obstacles we need to overcome.

    Cons

    Corporate policies can slow down processes at time - just like any other large company. The new program called "Connections" was intended to provide employees insight into their career opportunities in the company, but has ended up being more discouraging as you see how "low" you are rather than seeing that possibilities to move up. However, this is actually not representative of how the company provides opportunities - there are a lot of possibilities.

    Advice to ManagementAdvice

    Kill the "Connections" program.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Atlanta, GA
    Former Employee - Intern in Atlanta, GA

    I worked at Equifax as an intern for less than a year

    Pros

    people seemed happy and learned a lot

    Cons

    Too many hours but okay

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Overall experience was good. Corporate culture is still a bit old school. Processes and procedures evolving but behind.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Alpharetta, GA
    Former Employee - Project Manager in Alpharetta, GA

    I worked at Equifax full-time for more than 3 years

    Pros

    Solid company, great executive leadership, strong financials.

    Cons

    Processes and procedures dated, still very manual by industry standards,

    Advice to ManagementAdvice

    Less reactivity. Strive to establish process standards what will promote a smooth and sustainable operating rhythm.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Just okay, nothing exceptional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time

    Pros

    Great co-workers. The company tries to implement ways to make things better for the employees by creating ways to show appreciation.

    Cons

    The pay could be better and opportunities for advancement are slim if you do not associate with the right people.

    Advice to ManagementAdvice

    Remember that you were once an in the same shoes as your subordinates. Appreciate your employees more and take a leadership class.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Work for a small division (Ixi) new management is clueless. No understanding of the value proposition.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax

    Pros

    Flexibility. Benefits are good. Older employees are keeping the place going. Pay day happens every two weeks. Not many pros other than getting paid.

    Cons

    Lots of turnover. No new product development. High sales quotas relative to opportunity. Product offerings stale. President is full of himself and will not engage with employees. Morale is very low and nearly everyone is looking for new opportunity. Revenue is declining

    Advice to ManagementAdvice

    Invest in this business or sell it. President has taken away the morale of this business.

  11. 2 people found this helpful  

    Good work, challenging leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid-Level Manager  in  Atlanta, GA
    Current Employee - Mid-Level Manager in Atlanta, GA

    I have been working at Equifax full-time for more than 3 years

    Pros

    Equifax is a solid company that has been around for over 100 years and provides a stable work environment.

    Cons

    Some senior leaders have been around too long and seem to continue to be promoted based on seniority rather than merit.

    Advice to ManagementAdvice

    Try an occasional bottom up performance evaluation. I think you will be shocked at what your work place has to say about some of the managers.

    Recommends
    Neutral Outlook
    No opinion of CEO

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