Equinox Fitness

  www.equinox.com
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Equinox Fitness Reviews

Updated Jul 26, 2014
All Employees Current Employees Only

2.8 176 reviews

71% Approve of the CEO

Equinox Fitness President Sarah Robb O'Hagan

Sarah Robb O'Hagan

(7 ratings)

41% of employees recommend this company to a friend

Review Highlights

Pros
  • you get a free gym membership (kinda)(in 46 reviews)

  • Free gym membership (if you in to working out) 40% off at retail store clothing (even tho every item is marketed up 33%)(in 19 reviews)


Cons
  • No work life balance, hard to take a vacation because you miss your goals if you miss work(in 12 reviews)

  • long hours, to be successful as a trainer you will have to work 8-12 hours a day 5-7 days a week(in 13 reviews)

176 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Personal trainer

    Anonymous Employee (Current Employee)

    ProsHis is a great place to start out as a trainer. The education is free and very thorough if you pay attention. After that it's like any other big gym. If you hustle and live in the gym for the first 6 months, you can do pretty well. It's not a good gig for part timers.

    ConsHe company is growing very fast and the quality of trainer that are coming in seems to be getting watered down the same is true with management where there is a high turnover rate.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Over worked - under paid

    Manager (Former Employee) Los Angeles, CA

    ProsFree membership and nice products

    ConsPeople, company, HR, employee's, worth ethic

    Advice to Senior ManagementI was upper management - you can find more elsewhere.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Cool Gym to work in, Great members, Area/Regional Shop mgmt. unethical...

    The Shop Sales Associate (Former Employee) Dallas, TX

    ProsMembers are very cool and facilities are innovative. Equinox has established a brand identity that is very appealing and attracts celebrities, people of influence. The P/T Dept. has many outstanding personal trainers who, at least in the Dallas clubs, are dedicated to Fitness and personal improvement. Upper level Shop Corporate (NYC) staff are/were mostly down-to-earth, positive and constructive. If you're into Fitness you will love your free membership! The Shop carries a unique mix of fun athletic and casual wear that is fun to sell. Developing retail clients is easy as the same crowd was in the gym all the time. GM was fair (though I can't say he was big on personality). The latest PTM, FM, Group Fitness manager and Pilates manager, from my vantage point, were excellent.

    ConsShop MOD, Area and Regional management was ethically challenged and consistently struggled to demonstrate management skills. Area manager would resort to slander and libel to fire those she didn't like and also would cover for staff she liked that slept on the job, showed up hours late/under the influence or didn't do their job. Shop became a total "Girl's Club". If you were not a sorority "sis" or "girl" who put your female co-worker's feelings above what was best for business you would most certainly be fired. Denial/Retaliation from Area and Regional Shop mgmt. was common if concerns were raised. Instruction from Area manager often opposed Regional manager. Often Area mgmt.'s decisions were based on emotion/personal motives rather than what was good for business, client retention and sales. The member experience and company mission statement were conflicted by rigid, confusing and punitive Shop policies. Commission was dependent on achieving a Shop goal but lazy associates/managers with poor sales were tolerated. Manic calls, emails and texts were common on days off and most were entirely unnecessary.

    Advice to Senior ManagementGreat gym and P/T dept. but you ought to take the Shop Dept. seriously too. Pay more to get good, or even decent, Shop managers and see more than just a handful of shops hit their goal! Don't create a competitive sales environment with aggressive goals and then allow Area/Regional Shop managers to punish associates for being aggressive in getting sales. Should be seen as a business not a Kindergarten. Fire managers who employ retaliation. Insist employees of the on-site café be background checked rather than label Equinox staff who are uncomfortable working around felons as "disruptive". Stand by your 24 hour hold policy on merchandise! Don't allow special associates to hold piles of new merch. for days on end and then retaliate against eager staff who actually sell those items to members begging for them in-store! Consider hiring Regional Shop managers who will manage rather than send the same tired "Sell, Sell, Sell" emails while ignoring training and significant Shop and staff issues. Strongly consider drug-testing managers and staff who are responsible for inventory, cash and member credit card info. Hold quarterly Gym-wide meetings/events to build enthusiasm for the club. Most staff I knew sadly had a negative view of Equinox.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
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    GREAT PLACE TO WORK!

    Anonymous Employee (Current Employee)

    ProsFriendly atmosphere, vacation, sick and personal time and great health benefits

    ConsNeed to have more promotions within

    – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    If you are in the fitness business. Equinox is it.

    Assistant General Manager (Current Employee)

    Prosbeautiful facility
    passionate people
    innovative and results based culture
    your success is entirely on your results

    Consorganization can be a bit cultish
    very demanding operational responsibilities in the AGM
    close out every month with 4 straight work days

    Advice to Senior Managementclose out hours can be tough, guys. facility budgeting can be improved. high standards need carefully allocated resources.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    You get what you put in!

    Anonymous Employee (Former Employee)

    ProsPlenty of room for growth
    Great clientele to target
    Lots of education available
    Great facility

    ConsNot the best pay scale starting out
    A lot of corporate policy

     

    Complete Disorganization

    Membership Advisor (Former Employee) New York, NY

    ProsFree Health Club Membership, benefits

    ConsComplete Disorganization between corporate and club level employees.
    Due to scandal and poor ethical choices from former employees the entire club I worked at was overworked and not appropriately compensated for work done due to made up red-tape issues.

     

    Administrative Assistant

    Anonymous Employee (Current Employee) New York, NY

    ProsGreat company to work for

    ConsNo cons to discuss at this time

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    As a knowledgable trainer, it makes you question our industry

    Anonymous Employee (Former Employee)

    Pros- Of all the commercial gyms, it pays the most
    - High-net worth clients
    - It could be worse — I could've worked at LA Fitness or 24.

    Cons- I met a lot of trainers who didn't know their shoulder from their as*hole and were all-in-all morons at their job. I felt bad for their clients.
    - There's a lot of favoritism when it comes to handing leads; none of which has *anything* to do with "ability to train," "knowledge," or "program-design skills."
    - It's hard to get fired. Yes, this is a "con" — people who display gross negligence will never leave.
    - The company values the dollar over the client.
    - And much much more.

    Advice to Senior ManagementVALUE your best employees. They're not the slickest salesmen or the most-buff individual — they're the person who works hard at being the best trainer, studies the most resources, and shows a talent for helping their client.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Managers Beware!

    Assistant General Manager (Current Employee) New York, NY

    ProsYou get full access to most of the clubs and a decent discount on all of the overpriced services.

    ConsPoor upper management leadership. Very little upward movement and even worse compensation when you get there. Your training will be well below subpar and they are quick to get rid of people who A) Don't drink the cool-aid or B) Do not acclimate quickly enough to the position. Turn'em and burn 'em type mentality. If thats what you are into.

    Advice to Senior ManagementTake this job at your own risk.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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